The online store France Trampoline consistently delivers products that arrive in perfect condition and match the descriptions provided, with many reviews highlighting the exceptional quality of the trampolines and accessories. Customers frequently commend the efficient and rapid shipping, often noting that packages arrive within a day or two, which enhances the overall shopping experience. The assembly process is generally straightforward, aided by clear instructions, making it easy for families to set up their new trampoline quickly.
All reviews
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Cyril M.
Rating: 4 out of 5
following a purchase from 26/06/2024
Product delivered quickly, easy assembly, but the tension of the cable (if you want a correct tension) is difficult without the appropriate accessory. Otherwise, good product to see over time.
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Karin.. S.
Rating: 5 out of 5
following a purchase from 05/06/2024
The round roller for the Snacline fully meets expectations. Very well received by the grandchildren.
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Alessio B.
Rating: 5 out of 5
following a purchase from 06/06/2024
Quality material, perfect delivery times. Well done, I wouldn't know who else to turn to for this service.
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Jean-noël S.
Rating: 4 out of 5
following a purchase from 24/06/2024
Responsive, perfect
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Aurélien G.
Rating: 5 out of 5
following a purchase from 21/06/2024
Top-notch customer service, responsive and helpful
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Anne B.
Rating: 5 out of 5
following a purchase from 23/06/2024
Fast shipping and good quality material!
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Florence V.
Rating: 4 out of 5
following a purchase from 23/06/2024
The item meets my expectations. For the delivery, everything did not go well. Bad rating for delivery
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Thierry M.
Rating: 4 out of 5
following a purchase from 24/06/2024
Fast shipping and in accordance with the order. A little more care in the packaging of the different parcels would have been appreciated.
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Najib B.
Rating: 1 out of 5
following a purchase from 01/04/2024
My order went very badly as I ordered a complete pack with a Trigloo tent for early 2024, and it never arrived.
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Response from France Trampoline
Hello Sir, We are sorry to hear that you encountered difficulties. However, we do not sell this accessory for recreational trampolines. It seems that your comment was left by mistake on our site. After checking together, you did receive the entirety of your order containing a climbing dome and its accessories. We hope your issue will be resolved by the customer service of the company from which you made your purchase. We remain at your disposal for any further information. Best regards, The France Trampoline team
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Ana M.
Rating: 5 out of 5
following a purchase from 21/06/2024
Everything correct. The after-sales service is very good.
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Jean-luc M.
Rating: 5 out of 5
following a purchase from 24/06/2024
Very good customer service
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Tatjana K.
Rating: 5 out of 5
following a purchase from 03/06/2024
We ordered a jumping mat. Before the delivery took place, we received an email asking us to double-check the details and measurements, as if the jumping mat did not fit, it would have to be returned at our own expense. We found this to be good service and great transparency. We confirmed everything and the mat arrived. The assembly was not quite easy (a more detailed assembly instruction would be helpful). However, after assembly, everything was perfect and the children had a lot of fun. The quality is very good. Anytime again.
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Olivier B.
Rating: 5 out of 5
following a purchase from 22/06/2024
Seriousness and professionalism! Careful follow-up and information gathering to ensure the accuracy of the order. Perfect!
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Laetitia B.
Rating: 4 out of 5
following a purchase from 23/06/2024
Very serious site and timely delivery. The products are of quality.
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Marie Charlotte D.
Rating: 5 out of 5
following a purchase from 23/06/2024
Perfect. Fast and of quality.
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Bertrand N.
Rating: 5 out of 5
following a purchase from 20/06/2024
Good service and quality products
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Bernard R.
Rating: 5 out of 5
following a purchase from 13/06/2024
Excellent, delivery time advanced by several weeks. Shipping and tracking information PERFECT. Thank you France Trampoline
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Mandy L.
Rating: 5 out of 5
following a purchase from 11/06/2024
I ordered a trampoline scooter for my son. Everything went very well. The customer service is very responsive. Nothing to complain about, trustworthy site.
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Alexandre J.
Rating: 5 out of 5
following a purchase from 22/06/2024
Very good. Very good site. I recommend.
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Eric M.
Rating: 5 out of 5
following a purchase from 21/06/2024
Fast and well-organized delivery. Excellent quality product, easy to assemble.
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Marielle P.
Rating: 5 out of 5
following a purchase from 12/06/2024
I thank France Trampoline for taking the time to verify the order before shipping
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Amélie L.
Rating: 5 out of 5
following a purchase from 20/06/2024
Very good product and fast delivery. Thank you.
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Martin K.
Rating: 2 out of 5
following a purchase from 19/05/2024
After 6 weeks of shipping time, I finally received the net I ordered. Inferior quality and smaller than the original net. But with such a long shipping time, you are just happy to get anything.
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Response from France Trampoline
Good morning, thank you very much for your return. We sincerely apologize for the waiting time regarding the net you ordered. There was an error noted in the address you provided with your order. We immediately corrected this error with the carrier. However, despite this correction, the delivery could not be executed. We waited until the net arrived back with us to then send it back to you. Unfortunately, in the meantime, we encountered a supply shortage for this product, which explains the six-week waiting time. We deeply apologize for the long delay and the inconvenience caused. We are also sorry that the net did not fully meet your expectations. Regarding the quality, the net has a surface weight of 100 g/m², which makes it very durable, and it is designed with a very tight mesh so that children cannot pinch their fingers. This may make the net appear smaller, but it will loosen over time. If the problem persists or you have other concerns, please contact us so we can find a solution. We remain at your disposal. Best regards, The France Trampoline Team
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Stéphanie J.
Rating: 5 out of 5
following a purchase from 20/06/2024
Order for the 28m zip line that we attached at 24m. Great, both kids and adults love it. Think about making the starting platform in addition to the purchase. Very good material. Quick and easy assembly as it is very well explained. We highly recommend this site.
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Christian P.
Rating: 5 out of 5
following a purchase from 18/06/2024
Very good
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Marc J.
Rating: 5 out of 5
following a purchase from 14/06/2024
Excellent quality. My teens love it.
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Nicolas N.
Rating: 5 out of 5
following a purchase from 19/06/2024
Top-notch after-sales service. A big thank you for your responsiveness.
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Petra W.
Rating: 5 out of 5
following a purchase from 27/05/2024
Everything went smoothly from ordering to delivery. We set up the climbing dome with three people. All parts were present, a good description. The numbering on the boxes and bags was a great help. I have already recommended the climbing dome further.
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Marc S.
Rating: 5 out of 5
following a purchase from 15/06/2024
Conforms to my order, delivery date respected
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Patricia R.
Rating: 5 out of 5
following a purchase from 15/04/2024
Fast service and delivery. Quality products! Good advice over the phone and looking to solve my problem. Impeccable after-sales service. Highly recommend! Thank you
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Vincent B.
Rating: 3 out of 5
following a purchase from 18/06/2024
I received the net surrounding the trampoline for the correct diameter but not for the correct number of posts. My trampoline has 6 and I received a model for 8 posts. It took some back and forth for 4 posts. Quite unpleasant, the little kids arrived, too late to change!!!
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Response from France Trampoline
Hello, Thank you for your message and for your feedback regarding the ordered trampoline net. We are truly sorry to learn that you received a product that did not meet the needs of your trampoline. We have checked and confirmed that we indeed sent you the net for a trampoline with 8 posts, as indicated on the product sheet. Indeed, the model you received is specifically designed for trampolines equipped with 8 posts, and we clearly mention this in the product description. We sincerely apologize for this misunderstanding. We are aware that this discrepancy may have caused inconvenience, especially with the kids eager to use the trampoline. We remain at your disposal for any further information, Best regards. The France Trampoline team
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Sabine H.
Rating: 5 out of 5
following a purchase from 29/05/2024
We are absolutely thrilled. The provider contacted us again after the order and checked all the data again. We had an older trampoline and only here was the right net available. Delivery was prompt. Everything fits, the grandkids are thrilled.
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Vincent C.
Rating: 5 out of 5
following a purchase from 18/06/2024
Perfect
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Catherine M.
Rating: 5 out of 5
following a purchase from 01/06/2024
Super trampoline! Solid, bouncy +++
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Justine D.
Rating: 5 out of 5
following a purchase from 10/06/2024
Perfect
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Elisa I.
Rating: 5 out of 5
following a purchase from 26/05/2024
Product corresponds to the description, delivery times respected
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Mari D.
Rating: 5 out of 5
following a purchase from 27/05/2024
Reliable and fast. I have nothing to complain about. I even find the new hammock better than the old blue one.
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Marie D.
Rating: 5 out of 5
following a purchase from 14/06/2024
Hyper fast and reliable delivery! High-quality products! The kids are already having a blast on our complete and safe setup!
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Lolita H.
Rating: 5 out of 5
following a purchase from 17/06/2024
Nothing to complain about! Product conforms to our expectations. Very careful packaging! We encountered a small problem with a part of the product, which can happen, and the after-sales service was very responsive. The staff was very friendly. If I need to reorder a product like the slackline or zip line, I will definitely go through France trampoline without hesitation!
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Belen V.
Rating: 4 out of 5
following a purchase from 12/06/2024
The trampoline is of impeccable quality. However, for the price, I thought the ladder was included. Well, no!
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