Customer reviews of France Trampoline

9,4 /10

Based on 22 066 published reviews

5 16,4k 74% 4 4 934 22% 3 462 2% 2 114 1% 1 172 1%

Summary of reviews

France Trampoline consistently delivers on reliability and quality, with many reviews noting fast, on-time delivery and items arriving perfectly packaged for easy setup. The positive experiences highlight solid, well-made trampolines and accessories, easy-to-follow assembly instructions, and cables or ratchet straps that enhance tension and safety during setup. Customers also emphasize responsive service and the overall enjoyment the products bring to families, including kids and multiple generations, along with easy replacement parts and a long-lasting impression of durability.

All reviews

Thierry H.

Published on 01/06/2014 à 21h40 following a purchase from 30/03/2014

quick determination of my problem and even quicker solution

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Dominique B.

Published on 01/06/2014 à 21h28 following a purchase from 23/03/2014

Very satisfied from the beginning of the order to reception. Trampoline easy to assemble and the children have a lot of fun with it.

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Katia S.

Published on 01/06/2014 à 19h37 following a purchase from 27/04/2014

super trampoline my children are delighted but some screws were missing for assembly which is a shame

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Response from France Trampoline Published on 01/05/2014

Hello, we thank you for your comment. We apologize for the missing items. We will contact you and send them to you very quickly. The France Trampoline team.

Yolanda R.

Published on 01/06/2014 à 17h22 following a purchase from 30/03/2014

Excellent service. Very fast delivery. I already had the order at home and they hadn't charged me yet.

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Nathalie B.

Published on 01/06/2014 à 17h17 following a purchase from 20/04/2014

Very good for everything

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Jurgen H.

Published on 01/06/2014 à 16h55 following a purchase from 23/03/2014

Everything is perfect: merchandise, delivery service, follow-up and answers to questions asked after delivery. The reason I don't give 5 stars is that when I ordered the trampoline there was an advertisement on the site indicating that we were entitled to an additional small trampoline (there was a photo with this trampoline). I had to learn at delivery that they were no longer available and that we would then receive a trampofoot. I may have misread the details, but due to the photo, an average reader should (or could have) believed that the small trampoline was delivered with the order. Best regards, ****

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Response from France Trampoline Published on 23/03/2014

Hello, We thank you for your comments. The Minimax mini trampoline was offered at the time of your order and this was subject to stock availability. It was out of stock at the time of your shipment. We then contacted you to see if you wanted to change your gift. Having accepted the trampofoot, we delivered this instead of the mini trampoline. The France Trampoline team.

Apolline P.

Published on 01/06/2014 à 15h21 following a purchase from 16/03/2014

Jump up trampoline with a month of hindsight. seems to be of good quality (in any case better than some well-known large brands). we had a problem with the net during assembly. after an initial inconclusive call to customer service (feeling of being treated like an idiot...), we were taken care of by a competent young woman and a part to fix the issue was sent to us quickly. Since then, no more problems. we recommend this site to our friends.

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Sandrine E.

Published on 01/06/2014 à 14h33 following a purchase from 20/04/2014

Good material. relatively easy assembly. fast delivery

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Aline B.

Published on 01/06/2014 à 12h28 following a purchase from 13/04/2014

Excellent quality

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Lénaick D.

Published on 01/06/2014 à 10h36 following a purchase from 06/04/2014

Excellent, reliable, quality material and deadline respected. Very favorable review

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Aurélie L.

Published on 01/06/2014 à 10h11 following a purchase from 27/04/2014

Good communication following delivery issues with the carrier, well detailed site, very correct trampoline description, accessories top-notch. Very good experience regarding this purchase, the product is worth its price, good quality. 4 happy children and us too!!

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Vanessa D.

Published on 01/06/2014 à 09h10 following a purchase from 02/03/2014

Very good product the children are delighted! The diameter 360 is sufficient for 2 children (5 and 7 years old).

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Paco C.

Published on 31/05/2014 à 14h36 following a purchase from 15/03/2014

The product I bought is very good and arrived quite quickly

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Pascal E.

Published on 31/05/2014 à 10h30 following a purchase from 22/02/2014

to summarize, lightning delivery, product quality and customer service at the top...

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Laurent L.

Published on 31/05/2014 à 08h12 following a purchase from 15/03/2014

My purchase of the Jump'Up 300 Trampoline Pack + Net + Ladder went very well, from ordering to delivery. The France Trampoline site is very well done with all the answers to the questions one might have before buying the new trampoline. For my part, I already had one before at a 'low price', but of poor quality compared to this one. Nothing to see in terms of quality and durability. The net attachment is very well thought out. The price may not be very competitive, but it's made in France and the important thing is to support our country.

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Sandra F.

Published on 30/05/2014 à 19h58 following a purchase from 11/04/2014

Perfect

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Response from France Trampoline Published on 15/04/2014

I am very satisfied with the services and seriousness of France trampoline. Indeed, I was regularly informed about the processing of my order: order confirmation, preparation and shipping of the material (2 days). I received my package 5 days later (delivery in Alsace) and the carrier contacted me 72 hours in advance to arrange the delivery. The material gives an impression of quality and solidity. In terms of stability, there is really an advantage compared to other trampoline brands. I would make a small criticism regarding the ladder and more specifically about the locking system of the steps on the metal tubes. Indeed, the attachment point located in the step is not large enough, which results in the socket with the L-shaped groove not locking and making a complete turn. This is just a point for improvement. I do not regret my investment.

Leslie Lara W.

Published on 30/05/2014 à 19h43 following a purchase from 07/03/2014

Very good product. Our 2 children aged 12 and 7 are happy with this acquisition. However, the instructions in the manual need to be revised. We could not manage to assemble the ladder correctly. Moreover, the gift sent with the trampoline to play with the ball is too small for the model we chose.

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Olivier M.

Published on 30/05/2014 à 17h22 following a purchase from 04/04/2014

very serious site fast delivery very good quality

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Stéphanie T.

Published on 30/05/2014 à 15h29 following a purchase from 21/02/2014

Delivery time respected. Quality product. To see with time....

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Nelly R.

Published on 30/05/2014 à 13h29 following a purchase from 11/04/2014

very happy with the product.

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Stephane H.

Published on 30/05/2014 à 08h30 following a purchase from 07/03/2014

Serious company, quality material, respected deadlines

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Marie Pierre D.

Published on 29/05/2014 à 12h21 following a purchase from 13/02/2014

trampoline received quickly and of quality, quick assembly

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Agnes N.

Published on 28/05/2014 à 18h36 following a purchase from 26/02/2014

very good site, serious and fast.

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Frédéric C.

Published on 28/05/2014 à 17h49 following a purchase from 12/03/2014

INFO ORDERS

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Jean-marc Et Kirsi D.

Published on 28/05/2014 à 17h33 following a purchase from 19/02/2014

The service from France Trampoline is perfect. A small downside as always, the carriers come without warning.

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Response from France Trampoline Published on 22/02/2014

Hello, Thank you for your comment. Your order includes small accessories. We clearly specify in several visible locations on the site (homepage box,

Aimoz F.

Published on 28/05/2014 à 16h33 following a purchase from 16/04/2014

France Trampoline: a very reliable site. Our trampoline was no longer available at the time of our order and the indicated deadlines turned out to be accurate. The delivery went perfectly. The carrier contacted us more than 72 hours in advance to set up an appointment. The assembly of the trampoline was quick (less than 2 hours with 3 people). Our children have been testing it every day since... Very good value for money.

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Nathalie M.

Published on 28/05/2014 à 15h31 following a purchase from 02/04/2014

Very high quality trampoline compared to other models we see everywhere. Delivery time respected and very good telephone reception. Thanks to the entire FRANCE TRAMPOLINE team.

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David C.

Published on 28/05/2014 à 14h36 following a purchase from 09/04/2014

sending emails) that the carrier does not call for a shipment of accessories only. Please mention an address where delivery can be made during the week and during the day. The France Trampoline team.

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Helou A.

Published on 27/05/2014 à 18h15 following a purchase from 22/04/2014

Fast delivery.

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Laurent D.

Published on 27/05/2014 à 16h23 following a purchase from 01/04/2014

Very available. Good advice.

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Gilles S.

Published on 27/05/2014 à 15h21 following a purchase from 25/02/2014

good

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Nathalie P.

Published on 27/05/2014 à 14h39 following a purchase from 04/03/2014

Very good product whose price is fully justified. After seeing trampolines sold in well-known stores, the additional investment does not seem disproportionate given the quality of the materials used and the final result. Delivery of the packages on a very well-packaged pallet by competent delivery people.

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Franck D.

Published on 27/05/2014 à 14h30 following a purchase from 22/04/2014

The site is well designed to clearly define the product. Being contacted to verify the information is a plus to ensure that the order is correct. The received products are of quality and the shipping is fast.

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Jean-paul M.

Published on 27/05/2014 à 10h53 following a purchase from 22/04/2014

Delivered quickly and in accordance with the order. Thank you again

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Tiphaine D.

Published on 27/05/2014 à 10h53 following a purchase from 22/04/2014

Nothing to say for now, will see later on the duration.

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Guy C.

Published on 27/05/2014 à 09h57 following a purchase from 18/03/2014

very good

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Bruno G.

Published on 27/05/2014 à 08h44 following a purchase from 11/02/2014

Very large choice of products. And very high professionalism

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Damien M.

Published on 26/05/2014 à 18h46 following a purchase from 31/03/2014

No email to notify us of the shipment, and the delivery company also did not send me the SMS with the code for the second delivery.

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David P.

Published on 26/05/2014 à 18h26 following a purchase from 31/03/2014

Simple and precise order with a very reasonable delay and obvious quality, I recommend this site which is very serious.

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Michel G.

Published on 26/05/2014 à 13h55 following a purchase from 31/03/2014

Received the cover in excellent condition and within reasonable time.

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