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N
Rating: 5 out of 5
Everything is great!
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Customer reviews of France Trampoline
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 22 065 published reviews
Summary of reviews
The online store France Trampoline consistently delivers products that arrive in perfect condition and match the descriptions provided, with many reviews highlighting the exceptional quality of the trampolines and accessories. Customers frequently commend the efficient and rapid shipping, often noting that packages arrive within a day or two, which enhances the overall shopping experience. The assembly process is generally straightforward, aided by clear instructions, making it easy for families to set up their new trampoline quickly.
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C
Rating: 5 out of 5
Good price-performance ratio, compatible with other manufacturers
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C
Rating: 5 out of 5
It is appreciated that we can easily find spare parts, especially a new net for our trampoline purchased from you several years ago. However, the hooks seemed to be smaller but with the old ones, the job is done
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J
Rating: 4 out of 5
Delivery too expensive!
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M
Rating: 5 out of 5
Very good
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M
Rating: 5 out of 5
Fast and careful delivery. Perfect!
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F
Rating: 4 out of 5
Very fast delivery. Good quality products. Assembly information not quite correct regarding the ground mat. The instructions delivered with the product or the online video do not match the received product. Impossible to attach the ground mat as described.
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A
Rating: 5 out of 5
Corresponds exactly to what we expected, the quality is there
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J
Rating: 5 out of 5
Order and delivery very fast, all good, it's perfect
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L
Rating: 5 out of 5
Perfect
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D
Rating: 5 out of 5
We ordered a Ninja Max Pack course. The delivery was fast and problem-free. The quality is really very good and we are absolutely satisfied with the price-performance ratio. Absolute recommendation!
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E
Rating: 5 out of 5
Fast delivery, Quality product, our son is very happy with his birthday gift
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M
Rating: 5 out of 5
Clarity of information and tracking. Fast delivery
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M
Rating: 5 out of 5
We are happy to have found you. Already for the spare parts that fit our trampoline purchased in Belgium 10 years ago. The welcome was very professional. We plan to place an order to equip our grandchildren.
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C
Rating: 4 out of 5
Good listening, correct service
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N
Rating: 5 out of 5
Matches my search
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V
Rating: 5 out of 5
Excellent customer service!!
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Y
Rating: 5 out of 5
Very good
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B
Rating: 5 out of 5
Good fun products for children
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J
Rating: 4 out of 5
Delivery completed without problems and within the expected time.
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C
Rating: 5 out of 5
On time, intact package, excellent material and corresponding.
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S
Rating: 3 out of 5
Very good product, however the materials are much thinner than the old trampolines. I give 3 stars because I find it extremely unfortunate that it is so expensive to buy a whole trampoline rather than the parts to restore the existing one. I don't find it very ecological or economical.
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Response from France Trampoline
Hello, Thank you for sharing your opinion on our product. We take your comments into account, however, it is important to note that the materials used may vary depending on the trampoline model chosen. You opted for our entry-level trampoline Start'up, which is designed with lighter and thinner materials to offer an affordable product. If you are looking for a quality similar to what you had before, we recommend you look towards our round Jump'up or Boost'up models, which offer a more robust and durable structure. Additionally, when ordering multiple spare parts, feel free to contact us by email or phone. We would be happy to offer you a discount on the lot, as we understand that it can be costly to order many parts at once. If you have any other questions or concerns, please do not hesitate to contact us at any time. Best regards, The France Trampoline team.
M
Rating: 4 out of 5
Well received. Solid and reliable material but the assembly guide lacks precise details for certain steps and the fasteners received were different from those indicated in the same guide. Posts difficult to fit into the intended support. Forcing required. Nice final result after quite a bit of sweating to assemble it.
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C
Rating: 2 out of 5
The slide is not good quality, the paint is falling and rust comes up very quickly.
Response from France Trampoline
Hello, Thank you for your feedback. We are very sorry for the inconvenience you have experienced with our slide. Customer satisfaction is our priority, and we regret that you have had this experience. Our slides are made from galvanised steel, designed to withstand the test of time and the elements. We are therefore very surprised and sorry to hear that your slide is deteriorating faster than it should. We'll be sending you an e-mail to find out more about the situation and come up with an appropriate solution. We hope that your children have been able to enjoy the slide. Kind regards, The France Trampoline team
C
Rating: 5 out of 5
Fast delivery, easy assembly!
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V
Rating: 5 out of 5
Perfect
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N
Rating: 1 out of 5
I still haven't received my order after a week and a half
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Response from France Trampoline
Hello, your order is marked as delivered the day after it was shipped. If you still haven't received your package, we recommend that you contact our customer service by phone or email. We will get back to you quickly. The France Trampoline team.
T
Rating: 5 out of 5
A product that meets expectations for the pleasure of the little group, and excellent delivery tracking.
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F
Rating: 4 out of 5
Very happy
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V
Rating: 5 out of 5
Good product, the boys are delighted from 14 years to 4 years
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S
Rating: 5 out of 5
Home delivery of the trampoline was done in a few days, it's very fast, custom-made. Pure happiness.
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H
Rating: 5 out of 5
The weighted bags are of very good quality, durable, waterproof, easily manageable thanks to the handles. Personally, we have repurposed their use as we use them to hold our pool cover without having to drill our tiles! Careful and fast delivery
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A
Rating: 5 out of 5
Several products purchased from you
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J
Rating: 5 out of 5
Perfect 👌
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H
Rating: 4 out of 5
Everything went well. The advisor's callback was very quick and efficient. Thank you
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S
Rating: 5 out of 5
Perfect!
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J
Rating: 4 out of 5
Fast delivery but a bit expensive
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C
Rating: 5 out of 5
Serious company. Pleasant and competent staff. I recommend
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B
Rating: 5 out of 5
We have had our trampoline for several years and we are very satisfied.
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R
Rating: 4 out of 5
Perfect
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