Customer reviews of France Trampoline

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Benjamin B.

Rating: 5 out of 5

Published on 06/05/2013 à 20h58 following a purchase from 04/02/2013

Fast delivery. Easy assembly.

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Arnaud G.

Rating: 5 out of 5

Published on 06/05/2013 à 20h56 following a purchase from 11/03/2013

Delivery as expected (order Thursday evening/delivered Tuesday). Trampoline apparently of very good quality (we will wait for the ravages of time for a definitive opinion)... / I assembled the trampoline and the safety net alone in 3 hours and 30 minutes. Very good purchase... the kids and the older ones are delighted. Highly recommend

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Cyrille L.

Rating: 4 out of 5

Published on 06/05/2013 à 19h53 following a purchase from 04/03/2013

Excellent service. Fast delivery. Impeccable carrier. In our 4.3m Jump up, there was a missing length of fiberglass reinforcement. Customer service reacted quickly and we were delivered the missing part in less than a week. Very serious company.

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Stéphane V.

Rating: 5 out of 5

Published on 06/05/2013 à 18h44 following a purchase from 11/03/2013

Very clear and comprehensive site, fast delivery, no issues.

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Slimane A.

Rating: 5 out of 5

Published on 06/05/2013 à 18h17 following a purchase from 21/01/2013

Website is quite clear, company easily reachable by phone for additional inquiries (with knowledgeable staff), efficient order control (I had made a mistake ordering a product twice, they called me to confirm/correct), fast shipping. The product - an Ovalie 490 - is compliant and seems to be of good quality (material, finishes).

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Aurelie D.

Rating: 5 out of 5

Published on 06/05/2013 à 15h23 following a purchase from 04/02/2013

Order perfectly managed, fast delivery and product in good condition. The kids are having a great time!!

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Stephane M.

Rating: 5 out of 5

Published on 06/05/2013 à 14h55 following a purchase from 04/03/2013

No problem: fast delivery, good quality material

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Alexandre P.

Rating: 5 out of 5

Published on 06/05/2013 à 14h44 following a purchase from 18/02/2013

Many different models. Too bad not to have more precision on the restocking of unavailable items (for example, May is quite a broad indication!).

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François D.

Rating: 4 out of 5

Published on 06/05/2013 à 14h20 following a purchase from 21/01/2013

Very good product. Excellent stability and jump quality. Only minor flaws: the fiberglass arch that comes undone in its bundle, and a few springs (4 out of 104) with misaligned hooks. These defects have no impact on the safety and performance of the product. Easy assembly (even alone).

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Karine L.

Rating: 5 out of 5

Published on 06/05/2013 à 13h59 following a purchase from 11/03/2013

trampoline delivered on time, well packaged, correct explanatory notice. high quality material

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Bruno M.

Rating: 4 out of 5

Published on 06/05/2013 à 13h33 following a purchase from 04/03/2013

The material was received correctly and on time, thank you. HOWEVER, the fiberglass arc does not go around the trampoline, which causes the net to lean to one side: it looks bad and is not compliant with the visuals presented on the site. Do you have a solution to correct this error, it’s as if you sent us an arc suitable for a Jump'UP 360 or 390 trampoline while we ordered a 430. WE COUNT ON YOUR RESPONSE. Best regards,

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Aline C.

Rating: 4 out of 5

Published on 06/05/2013 à 11h14 following a purchase from 01/04/2013

fast delivery, product conforms to descriptions, of good quality

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Vibeke L.

Rating: 5 out of 5

Published on 06/05/2013 à 10h51 following a purchase from 28/01/2013

It was easy

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Virginie G.

Rating: 5 out of 5

Published on 06/05/2013 à 10h50 following a purchase from 18/03/2013

I find the quality of the product really very good. Very easy to install, and very well secured for younger children. Small downside, on the delivery which was really catastrophic.

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Fabrice G.

Rating: 5 out of 5

Published on 06/05/2013 à 10h41 following a purchase from 25/03/2013

Superb product quality.

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Yves D.

Rating: 4 out of 5

Published on 06/05/2013 à 08h35 following a purchase from 25/02/2013

clear product presentation - it seems to me that the door made in the net was more practical before with its Zip, short delivery times perfectly respected, I do not buy a trampoline every day and wish not to need replacement parts (which are available) too soon

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Valerie M.

Rating: 5 out of 5

Published on 06/05/2013 à 08h10 following a purchase from 18/02/2013

Good service, fast delivery

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Sandrine R.

Rating: 5 out of 5

Published on 05/05/2013 à 20h41 following a purchase from 10/02/2013

very good material, very fast delivery!

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Fanny B.

Rating: 5 out of 5

Published on 05/05/2013 à 19h52 following a purchase from 24/02/2013

Very good product, both kids and adults are very satisfied, easy assembly, we do not regret our purchase, and recommend the site

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Fredy D.

Rating: 5 out of 5

Published on 05/05/2013 à 19h11 following a purchase from 10/03/2013

Very serious and ultra-fast delivery

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Françoise V.

Rating: 5 out of 5

Published on 05/05/2013 à 18h42 following a purchase from 17/03/2013

very fast delivery. Material meets our expectations. Inquiry by phone, very pleasant staff. Highly recommend

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Emilie C.

Rating: 5 out of 5

Published on 05/05/2013 à 18h33 following a purchase from 27/01/2013

Quality material delivered in a timely manner

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Marie-jeanne D.

Rating: 4 out of 5

Published on 05/05/2013 à 15h23 following a purchase from 03/03/2013

Net received on time, of expected quality.

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Joel G.

Rating: 5 out of 5

Published on 05/05/2013 à 14h32 following a purchase from 27/01/2013

very good service.

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Claire L.

Rating: 5 out of 5

Published on 05/05/2013 à 14h22 following a purchase from 17/03/2013

Order delivered quickly and product seems to be of very good quality, safe.

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Herve G.

Rating: 5 out of 5

Published on 05/05/2013 à 13h56 following a purchase from 24/02/2013

No problems with the order and tracking. Very good delivery service. Packaging may be too compressed as one of the tubes was damaged... Very good product with some difficulties in assembly (more than 3 hours), especially for the safety net to stretch it correctly, the fiberglass rods cracked... so disappointed on this point. Moreover, there is no protection for the joints of the rods as indicated in the manual.

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Anne-gaëlle H.

Rating: 4 out of 5

Published on 05/05/2013 à 12h43 following a purchase from 27/01/2013

The assembly of the Jump'up 460 trampoline is very easy, it is assembled in 2 hours. Delivery is quite fast and the quality-price ratio is a bit excessive... The delivery person was very nice.

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Patrice T.

Rating: 5 out of 5

Published on 05/05/2013 à 10h11 following a purchase from 24/02/2013

Excellent email communication. Product quality as well.. The kids are having a blast

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Michèle S.

Rating: 5 out of 5

Published on 05/05/2013 à 09h25 following a purchase from 10/02/2013

Very satisfied with the protective cushion we ordered: beautiful quality, easy to install, very fast delivery time and phone inquiry before the order which gave us complete satisfaction. So delighted with the product and the service!

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Michel C.

Rating: 5 out of 5

Published on 04/05/2013 à 19h54 following a purchase from 09/02/2013

excellent service very good product the children are happy

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Regis C.

Rating: 5 out of 5

Published on 04/05/2013 à 16h40 following a purchase from 02/03/2013

The delay between purchase and receipt is more than acceptable (ordered on Saturday received the following Wednesday morning!) The trampoline seems to be of very good quality. I am greatly satisfied!

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Didier P.

Rating: 5 out of 5

Published on 04/05/2013 à 11h34 following a purchase from 02/03/2013

good service

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Thomas C.

Rating: 5 out of 5

Published on 04/05/2013 à 10h18 following a purchase from 30/03/2013

Very good advice, excellent quality of products, shipping without problems and within the indicated times.

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Fabrice L.

Rating: 5 out of 5

Published on 03/05/2013 à 21h59 following a purchase from 08/03/2013

quality material. Fast delivery

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Sophie C.

Rating: 5 out of 5

Published on 03/05/2013 à 20h39 following a purchase from 22/02/2013

quality trampoline, excellent "bounce", also quite easy to assemble! the net is designed not to contain the frame, thus providing more safety. Fast reception as announced. I recommend.

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Gauthier C.

Rating: 4 out of 5

Published on 03/05/2013 à 19h50 following a purchase from 01/02/2013

Jump'Up 430 trampoline purchased on April 22 and delivered on April 29. Assembly without problems, the T-assembly system is clever and the whole seems very robust. The prices are not the cheapest but the quality and service are there!

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Arnaud C.

Rating: 5 out of 5

Published on 03/05/2013 à 18h27 following a purchase from 18/01/2013

I want to thank the company France Trampoline for their seriousness. Quality merchandise, very easy to assemble with the very well illustrated instructions. Delivery was top-notch as the carrier contacted to schedule an appointment with the customer. Honestly, I do not regret my purchase with you and I will gladly promote you. Looking forward to a new order.

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Rachel P.

Rating: 5 out of 5

Published on 03/05/2013 à 18h25 following a purchase from 25/01/2013

The product meets expectations. Speed in delivery. Good telephone contact.

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Franck M.

Rating: 5 out of 5

Published on 03/05/2013 à 17h53 following a purchase from 01/02/2013

quality product, fast delivery, relatively easy assembly

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Benjamin B.

Rating: 4 out of 5

Published on 03/05/2013 à 17h41 following a purchase from 22/03/2013

the deadlines and the material are very good, the only downside is the delivery person, he contacted me on Tuesday for the delivery, I proposed Wednesday or Friday afternoon, he suggested Thursday or Friday from 09:00, I asked him if the delivery would be at 09:00 and he replied that the delivery is between 09:00 and 16:00, I agreed on Friday, I took my morning off and the delivery was made at 15:45, I think the delivery person could have known the time he would pass and I took my half-day off for nothing, in conclusion satisfied with France trampoline but not with their delivery person.

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