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N
Rating: 5 out of 5
We are very satisfied with the order and delivery from France trampoline. The merchandise is very well packaged. I made my daughter and her big brothers happy;
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Customer reviews of France Trampoline
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 22 167 published reviews
Summary of reviews
France Trampoline consistently delivers fast delivery and reliable shipping, getting items to collection points and doorsteps quickly, with orders tracking clearly and shipments arriving within announced timelines. Customers highlight concrete product strengths such as durable materials, components that match descriptions, and easy assembly support, including complete replacement parts when needed and accessories that meet safety expectations. The service quality stands out with responsive, professional customer support, smooth exchanges or warranty handling, and careful packaging that protects products on arrival. Overall, the experience is described as efficient, trustworthy, and satisfying, with items meeting or exceeding expectations and dedicated after-sales assistance.
All reviews
N
Rating: 5 out of 5
As soon as the order was placed, delivery was made within the week. Good and fast service. Delivery in the evening at 8:30 PM.
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C
Rating: 5 out of 5
A welcome reminder to refine the order and correct mistakes... Arrival of the material in 24h. Perfect.
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V
Rating: 4 out of 5
Everything is perfect until the parcel is sent, it would be courteous to inform when the parcel has arrived and where! Because with my last order, I had no information about where my parcel was! Otherwise, great service!
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F
Rating: 5 out of 5
Delivery earlier than expected, so completely satisfied. Product as described and easy to understand and follow assembly instructions. The whole family is completely satisfied with the trampoline.
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D
Rating: 5 out of 5
high quality material and solid easy assembly
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I
Rating: 4 out of 5
We are satisfied with the purchase of our jump up 390 trampoline: good advice from the salespeople, fast delivery, quality material.
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B
Rating: 5 out of 5
very good
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S
Rating: 5 out of 5
fast delivery, very reliable product
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Y
Rating: 5 out of 5
explanations on the site very clear. shipment on time and material in line with my expectations. nothing to say, professional site.
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F
Rating: 5 out of 5
Everything is remarkable!!! This is my second trampoline, and frankly, it’s the best of the best :). I received my jump up 390 in 3 days, and the quality of customer service is top-notch. Don’t hesitate for a second, if you need a trampoline, this is the place to get it and nowhere else. I say it again, simply amazing!!!!!
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A
Rating: 5 out of 5
Very happy with the service provided, the trampoline was delivered very quickly, the assembly instructions are clear and in about 2h30, the trampoline and the safety net were installed to the great delight of our daughter.
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L
Rating: 4 out of 5
Good product, but installation too recent to form a definitive opinion.
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A
Rating: 5 out of 5
Very fast delivery despite the holidays during this period (ordered on Tuesday, delivered on Friday), excellent quality trampoline (oxygen 1.80), simple and quite quick assembly (less than 1 hour for 3 people), our children will be able to have fun for a long time!
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B
Rating: 5 out of 5
I am completely satisfied with the quality of the jump up trampoline as well as the delivery service. I will recommend France Trampoline to my acquaintances.
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M
Rating: 5 out of 5
delivery within 10 days, easy assembly 2 hours for two people and very well explained, quality materials
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J
Rating: 4 out of 5
New purchase made on May 18. It is June 2 and we still do not have our order. Hope to have it this week as the sun should arrive... Really satisfied with the quality of the materials and the speed of our previous order, we are this time a bit disappointed not to have been informed by France Trampoline about the ongoing restocking (As days passed, we had to call to be informed).
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A
Rating: 4 out of 5
Delivery on time as announced. Solid and well-packaged items.
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C
Rating: 5 out of 5
Good telephone advice before the purchase. Sturdy material, good bounce. Used by a child who competes in gymnastics.
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C
Rating: 5 out of 5
Excellent service. I need advice: how to avoid the creaking of the springs with each jump!
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L
Rating: 5 out of 5
Very fast delivery after order validation. One spring was crooked, 3 days later I received 2 replacements. Very fast and efficient service. Good quality trampoline. I will recommend the site to my friends.
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R
Rating: 5 out of 5
Delivery a bit late due to a stock shortage of which we were well informed at the time of order. Carrier who schedules delivery "within the day" (not easy for working people). We are very satisfied with the trampoline purchased for our 4 children aged 3 to 12 years. They assembled it in 2h30 with their dad, everything is well explained. You can clearly see that it is of good quality and very sturdy! The trampoline creaks a bit but that must be normal in the first few days? Just need the sun to enjoy it fully!!
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O
Rating: 5 out of 5
Excellent product of very good quality
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M
Rating: 5 out of 5
serious and fast service
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A
Rating: 5 out of 5
clear and explanatory website, fast delivery
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A
Rating: 4 out of 5
Incomplete delivery: missing a fixing for the ladder. Otherwise, the 3.60 m model seems well suited for children.
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M
Rating: 4 out of 5
Good quality product, easy to assemble. Our children are delighted!
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V
Rating: 5 out of 5
Excellent advice and technical support
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B
Rating: 5 out of 5
simple order, deadline respected, easy to assemble
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S
Rating: 5 out of 5
Order arrived quickly. Very good quality trampoline, which brings joy to the children (and the older ones!). Assembly is easy. Serious company. Thank you!
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L
Rating: 5 out of 5
thank you, product as described, fast delivery++
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S
Rating: 5 out of 5
Perfect! Nothing more to say!
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G
Rating: 5 out of 5
EXCELLENT PRODUCT OPTIMAL DELIVERY
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A
Rating: 5 out of 5
fast delivery, very good product, the trampoline is very sturdy and resistant to strong winds, especially the "Mistral" in Provence.
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E
Rating: 5 out of 5
Nothing to report, perfect.
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S
Rating: 5 out of 5
Only issue: safety net assembly instructions in Italian....
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F
Rating: 5 out of 5
Trampoline seems to be of good quality, good rebounds. Difficulty in setting up the safety net, but with YouTube help it's fine. We are happy with our purchase, and the children are delighted!
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A
Rating: 4 out of 5
The trampoline is very good, and it was delivered on time in a professional manner. However, there are 2 problems: 1. The instructions start in French and end in Spanish. It should be chosen, and French if possible. 2. The instructions do not indicate at what height to set the stakes that hold the net. So we mounted them 3 times. But it may be due to the explanations in Spanish.
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M
Rating: 4 out of 5
One spring is missing. I received 71 instead of 72. Can you send me the missing spring as soon as possible? Best regards,
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Response from France Trampoline
Hello, We apologize for this problem. As discussed with you on the phone, we will send you the missing spring as soon as possible. We renew our apologies and remain at your disposal. The France Trampoline team
A
Rating: 5 out of 5
Very good quality trampoline and excellent after-sales service!!!
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