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A
Rating: 4 out of 5
No problem, perfect listening on the phone and delivery without issues.
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Customer reviews of France Trampoline
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 22 062 published reviews
Summary of reviews
The online store France Trampoline consistently delivers products that arrive in perfect condition and match the descriptions provided, with many reviews highlighting the exceptional quality of the trampolines and accessories. Customers frequently commend the efficient and rapid shipping, often noting that packages arrive within a day or two, which enhances the overall shopping experience. The assembly process is generally straightforward, aided by clear instructions, making it easy for families to set up their new trampoline quickly.
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P
Rating: 5 out of 5
Very good service and product
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N
Rating: 4 out of 5
We have not yet received our trampoline, but initially the contact was very good.
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M
Rating: 5 out of 5
very good service
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N
Rating: 4 out of 5
The trampoline arrived in 48h! no problem
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C
Rating: 5 out of 5
top service, fast. And the trampoline is of very good quality, nothing to compare with those seen in supermarkets and sports stores... Tubes without welds (so no rust), thick protective foams... in short, top. To be preferred.
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G
Rating: 5 out of 5
Excellent product. Very high quality. Delivery in less than 48 hours. Perfect
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S
Rating: 5 out of 5
excellent reception from the team in Bordeaux. Carrier to be reviewed, not serious regarding the information given for delivery.
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N
Rating: 5 out of 5
I ordered a jumping mat for trampoline / fast shipping, top commercial service, several emails to inform me of the status of my order and its shipment and a call to ensure that the measurements were correct. Compliant material, to recommend
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D
Rating: 4 out of 5
the operating mode can be more precise.
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O
Rating: 5 out of 5
very good service
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A
Rating: 4 out of 5
very good trampoline
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F
Rating: 4 out of 5
Interesting solution for engaging in a sustainable consumption mode, being able to only buy the spare parts we need (instead of being forced to repurchase complete sets when some components were still in good working condition). You still need to work on: 1) the longevity of the components (protectors, net, pole covers) so that they are not unusable after only 18 months of normal use. 2) the delivery method between your production site and the end customers (avoiding the 'all truck' approach)
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P
Rating: 5 out of 5
No particular comments.
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S
Rating: 4 out of 5
Improve the fixation of the protection tubes.
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G
Rating: 5 out of 5
Deadlines respected. Contact made by F Trampoline to ensure the need. Request by carrier to arrange an appointment. Perfect
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H
Rating: 5 out of 5
Nothing to report
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C
Rating: 5 out of 5
Don't change anything
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É
Rating: 5 out of 5
Order and delivery without any issues. The assembly of the trampoline is well explained and the whole seems solid. Two small defects: the rods at the top of the safety net tend to come loose and we had to tape them; the skirt is a bit short and we have difficulty closing it. The children have been having a great time since the trampoline was installed a week ago.
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G
Rating: 4 out of 5
I ordered last week and received a message yesterday informing me that my entire order could not be delivered by May 15 as planned. I am waiting for the delivery and will respond to you at that time if you would like to contact me again. Best regards
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M
Rating: 5 out of 5
arrived very quickly
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L
Rating: 5 out of 5
Impeccable delivery process, the quality of the trampoline completely matches the description on the site unlike another trampoline purchased shortly before on another very renowned international site (**.......) my children are delighted and clearly feel the difference in height and sensation when jumping. I am very surprised myself but the truth comes from the children's mouths.........
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N
Rating: 4 out of 5
the only negative point is that the carrier did not warn of his passage, fortunately I was there!
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S
Rating: 5 out of 5
Quality product, meeting our expectations. In addition, excellent customer service by phone, at their initiative. Fast delivery.
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N
Rating: 5 out of 5
Without any problems, fast and compliant!! Customer service contacted very quickly! Trampoline easy to assemble (just specifying the direction of the sleeves for the posts would be interesting! Otherwise, the instructions are very precise)
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N
Rating: 4 out of 5
Very complete site that allowed me to choose a product adapted to my needs before placing the order.
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F
Rating: 5 out of 5
I recommend you to my friends because of the quality services: - top telephone customer relations - delivery times - quality of the material (to be confirmed over time...) - payment in 3 installments without fees Bravo...
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J
Rating: 5 out of 5
have more description on spare parts or a diagram. Otherwise, the staff's reception is very attentive to the customer and really effective. Thank you
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S
Rating: 5 out of 5
Very satisfied with our purchase and the advice received by phone. We highly recommend this site and its quality products.
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J
Rating: 5 out of 5
Fast delivery. The capricious weather of the last few weeks led us to leave the boxes in the garage for 2 weeks! The trampoline is finally set up in the garden. It is splendid! To see in use...
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A
Rating: 5 out of 5
For now, only satisfaction: delivery within 72 working hours, easy assembly (mostly alone, 2 for the net arch). Only downside, the main box was torn underneath in the part that overflowed from the pallet (could not be seen at delivery), and a pack of springs was missing, but fortunately, it fell at the time of unloading because I found it afterwards where the truck was parked. I placed the order by phone, and I was very well received. Very good opinion for now, I hope that in use over time it will be the same.
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S
Rating: 4 out of 5
Upon delivery of the order, the box containing the trampoline was a bit damaged, which made us fear that it might be damaged. But it was not and we appreciated that a person (the carrier I believe) contacted us to clarify that if there was a problem related to the box, he was at our disposal.
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O
Rating: 5 out of 5
Fast delivery, well-packaged product, detailed instructions. An excellent alternative to products from large sports stores, at a well-placed price and the satisfaction of supporting a French company.
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O
Rating: 5 out of 5
it would be good to make an appointment for delivery
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P
Rating: 4 out of 5
delivered quickly with a good level of information by email
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E
Rating: 5 out of 5
Good phone reception, good advice, fast delivery times (order placed on Thursday evening online, delivered Monday morning in Corsica). If needed, I would go through this site again and recommend it to those around me.
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K
Rating: 5 out of 5
Very good service. Delivery within a day. They contacted us to ask whether the spare parts we ordered had the right size. Excellent!
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D
Rating: 5 out of 5
Perfect for the order and delivery. Having other small children, I am considering another purchase as soon as they are old enough to play and ... that the parents will be settled in a house. Thank you.
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E
Rating: 5 out of 5
Very good advice for choosing the trampoline on the site, I chose the family model in 3M60 and received it within 5 days as expected. The assembly is very simple and the product is of very good quality, very good value for money.
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C
Rating: 5 out of 5
We are delighted with our 3.60 m trampoline. The assembly was relatively quick, the whole family got involved. The quality is perfect, it's sturdy! Great value for money. The children are really happy. Very nice color, this green blends very well into the landscape. Only negative point: the delivery was quite long: 10 days of waiting... because we live in the Nord department 59 so there was distance.
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