Latest customer reviews

4 /5

★★★★☆

Well-designed, well-made, quality products. Direct, honest contact.

Laurent M.

16/07/2023 at 16h37

Translated review

Answer from Freezedried & Co

17/07/2023

Thank you very much for your feedback! The Lyophilise & Co team

5 /5

★★★★★

-

Pierre R.

16/07/2023 at 15h41

Translated review

Answer from Freezedried & Co

17/07/2023

Thanks for the note ????? 🙂 The Lyo team

5 /5

★★★★★

Pierre R.

16/07/2023 at 15h41

Translated review

Answer from Freezedried & Co

17/07/2023

Thanks for the note ????? 🙂 The Lyo team

5 /5

★★★★★

-

Pierre R.

16/07/2023 at 15h41

Translated review

Answer from Freezedried & Co

17/07/2023

Thanks for the note ????? 🙂 The Lyo team

1 /5

★☆☆☆☆

My order is awaiting delivery. I would have liked to know why and if my order would arrive before my departure on 10/08/2023. I would have liked to test my equipment before departure.

Theo M.

16/07/2023 at 12h26

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Answer from Freezedried & Co

17/07/2023

Hello, Following the relocation of our logistics department some time ago, we have experienced a delay in the dispatch of orders. We apologize for this. After checking our platform, we noticed that your order was missing a product in stock. Our customer service will contact you by e-mail to see what can be done to ensure that your parcel arrives quickly. Have a nice day from the Lyo team!

5 /5

★★★★★

Easy-to-reach customer service to support the urgency of the order, which will be prepared the same day for immediate dispatch.

Jean R.

15/07/2023 at 22h19

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Answer from Freezedried & Co

17/07/2023

Many thanks for your feedback! We always make sure that your most urgent orders are dispatched fairly quickly 🙂 The Lyo team wishes you a wonderful day!

5 /5

★★★★★

Great service! They went out of their way to make sure I received my parcel before I left. Thank you so much!

Hugo L.

15/07/2023 at 10h54

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Answer from Freezedried & Co

17/07/2023

The Lyo team would like to thank you for your kind review! It's not an easy time for the company right now, but we're always here if you need your order quickly 🙂 Have a nice day!

5 /5

★★★★★

Despite the company's move, the service and attentiveness was super fast. First experience and not the last I think.

Michel B.

14/07/2023 at 16h58

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Answer from Freezedried & Co

17/07/2023

A big thank you for your feedback and your confidence, we're spreading the word to the whole team! Have a nice day 🙂

5 /5

★★★★★

Wide choice of freeze-dried and sterilized products, for all types of stomachs and hikes. Some products are more survival-oriented in case of need. Very friendly staff on every call.

Lucie D.

14/07/2023 at 13h13

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Answer from Freezedried & Co

17/07/2023

The Lyo team would like to thank you for taking the time to write this comprehensive review and for your feedback 😉 Thank you for your trust and loyalty!

5 /5

★★★★★

Reference site in the survival/rando field

Nicolas R.

14/07/2023 at 12h14

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Answer from Freezedried & Co

17/07/2023

Thank you for your opinion, we are touched by your comment. A big thank you for your trust 🙂 The Lyo team

5 /5

★★★★★

Perfect as usual!

Antoine T.

14/07/2023 at 11h41

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Answer from Freezedried & Co

17/07/2023

Thanks for your comment! Have a nice day 😉 The Lyo team

5 /5

★★★★★

Fast and efficient

Theo T.

14/07/2023 at 09h16

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Answer from Freezedried & Co

17/07/2023

Thank you for your confidence in our products 🙂 The Lyo team

5 /5

★★★★★

-

Elise R.

13/07/2023 at 21h26

Translated review

Answer from Freezedried & Co

17/07/2023

Thanks for the note! The Lyophilise & Co team

5 /5

★★★★★

Elise R.

13/07/2023 at 21h26

Translated review

Answer from Freezedried & Co

17/07/2023

Thanks for the note! The Lyophilise & Co team

5 /5

★★★★★

-

Elise R.

13/07/2023 at 21h26

Translated review

Answer from Freezedried & Co

17/07/2023

Thanks for the note! The Lyophilise & Co team

5 /5

★★★★★

The team is very responsive and was able to react efficiently so that I received my order on time. Very satisfied as usual.

Jean M.

13/07/2023 at 12h00

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Answer from Freezedried & Co

17/07/2023

The Lyo team would like to thank you for taking the time to write this comprehensive review 😉 Thank you for your trust and loyalty!

5 /5

★★★★★

Verified Buyer

13/07/2023 at 08h47

Answer from Freezedried & Co

16/07/2023

Thank you for this rating! The Freezedried & Co team

5 /5

★★★★★

-

Antoine D.

13/07/2023 at 05h35

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Answer from Freezedried & Co

13/07/2023

Thank you for your note. The Lyophilise & Co team

5 /5

★★★★★

Antoine D.

13/07/2023 at 05h35

Translated review

Answer from Freezedried & Co

13/07/2023

Thank you for your note. The Lyophilise & Co team

5 /5

★★★★★

-

Antoine D.

13/07/2023 at 05h35

Translated review

Answer from Freezedried & Co

13/07/2023

Thank you for your note. The Lyophilise & Co team

2 /5

★★☆☆☆

Choose your relay point .. I wasn't asked which one I prefer and I end up with one more than 30 minutes away with lousy opening hours.

Marie B.

12/07/2023 at 20h21

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Answer from Freezedried & Co

13/07/2023

Hello, once you've arrived at your basket, our website offers you to choose your relay point. Perhaps you didn't see it? The Lyo team apologizes for this. Next time, don't hesitate to contact our customer service department at [email protected] or 02.97.87.23.73 for more information on relay points. Have a nice day from the Lyo team.

5 /5

★★★★★

Fast delivery to Spain, all good!

Verified Buyer

12/07/2023 at 18h12

Answer from Freezedried & Co

12/07/2023

Thank you for your feedback following your order placed on our site 🙂 The Freezedried & Co team

5 /5

★★★★★

-

Antoine R.

12/07/2023 at 12h53

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Answer from Freezedried & Co

13/07/2023

Thank you for taking the time to rate Lyophilise & Co. Thank you for your trust. The Lyophilise & Co team

5 /5

★★★★★

Antoine R.

12/07/2023 at 12h53

Translated review

Answer from Freezedried & Co

13/07/2023

Thank you for taking the time to rate Lyophilise & Co. Thank you for your trust. The Lyophilise & Co team

5 /5

★★★★★

-

Antoine R.

12/07/2023 at 12h53

Translated review

Answer from Freezedried & Co

13/07/2023

Thank you for taking the time to rate Lyophilise & Co. Thank you for your trust. The Lyophilise & Co team

5 /5

★★★★★

-

Nicolas L.

12/07/2023 at 11h48

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Answer from Freezedried & Co

13/07/2023

The Lyophilise & Co team thanks you for the note 🙂

5 /5

★★★★★

Nicolas L.

12/07/2023 at 11h48

Translated review

Answer from Freezedried & Co

13/07/2023

The Lyophilise & Co team thanks you for the note 🙂

5 /5

★★★★★

-

Nicolas L.

12/07/2023 at 11h48

Translated review

Answer from Freezedried & Co

13/07/2023

The Lyophilise & Co team thanks you for the note 🙂

5 /5

★★★★★

-

Pierre R.

12/07/2023 at 09h51

Translated review

Answer from Freezedried & Co

13/07/2023

Thanks for the note ????? 🙂 The Lyo team

5 /5

★★★★★

Pierre R.

12/07/2023 at 09h51

Translated review

Answer from Freezedried & Co

13/07/2023

Thanks for the note ????? 🙂 The Lyo team

5 /5

★★★★★

-

Pierre R.

12/07/2023 at 09h51

Translated review

Answer from Freezedried & Co

13/07/2023

Thanks for the note ????? 🙂 The Lyo team

1 /5

★☆☆☆☆

Did not arrive on the estimated date

Comprador Verificado

12/07/2023 at 07h33

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Answer from Freezedried & Co

13/07/2023

Hello, we apologize for this. We have recently moved our logistics department and there has been a delay in shipping orders. However, please feel free to contact us at [email protected] or 02.97.87.23.73 to discuss how we can reimburse you for the shipping costs and we apologize. Have a nice day.

5 /5

★★★★★

Everything is always perfect. Well done to the whole team!

Jean M.

11/07/2023 at 20h41

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Answer from Freezedried & Co

12/07/2023

Thank you for your encouragement... And thanks for the note ????? 🙂 The Lyo team

4 /5

★★★★☆

R.A.S

Camille T.

11/07/2023 at 11h51

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Answer from Freezedried & Co

12/07/2023

Thank you for taking the time to rate Lyophilise & Co. Thank you for your trust. The Lyophilise & Co team

5 /5

★★★★★

Well-designed website Efficient purchasing process

Charlotte D.

11/07/2023 at 11h42

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Answer from Freezedried & Co

12/07/2023

Thank you for your confidence and for your feedback following your order on our website 🙂 The Lyo team

5 /5

★★★★★

Incredible choice and top service!

Guillaume T.

11/07/2023 at 11h35

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Answer from Freezedried & Co

12/07/2023

Many thanks for your feedback. The Lyophilise & Co team 🙂

4 /5

★★★★☆

Perfect but long delivery

Lucas D.

11/07/2023 at 11h28

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Answer from Freezedried & Co

12/07/2023

Thank you for your confidence in our website! Indeed, having moved our logistics warehouse a short while ago, we have been delayed in the preparation of orders. Please accept our apologies for this 🙂 The Lyo Team

5 /5

★★★★★

-

Lucas R.

11/07/2023 at 08h08

Translated review

Answer from Freezedried & Co

12/07/2023

Thanks for the note ????? 🙂 The Lyo team

5 /5

★★★★★

Lucas R.

11/07/2023 at 08h08

Translated review

Answer from Freezedried & Co

12/07/2023

Thanks for the note ????? 🙂 The Lyo team

5 /5

★★★★★

-

Lucas R.

11/07/2023 at 08h08

Translated review

Answer from Freezedried & Co

12/07/2023

Thanks for the note ????? 🙂 The Lyo team

Company name	Freezedried & Co
Address	6 bis, rue du sous-marin Venus 56100 Lorient
Phone	+33297872373
Email	[email protected]
Company number	RCS LORIENT 520 007 543 00041
Website	https://www.freezedriedandco.com/