9.7/10
★★★★★
based on 9733 reviews published

Latest customer reviews

5 /5
★★★★★
As usual, the parcel is sent very quickly. No error on the order. In short, it's perfect!
User icon
Guillaume R.
Translated review
Answer from Freezedried & Co
Thanks for your feedback, we'll pass it on to our great logistics colleagues 🙂 The Lyo team
4 /5
★★★★☆
-
User icon
Charlotte T.
Translated review
Answer from Freezedried & Co
Thanks for the note! The Lyophilise & Co team
4 /5
★★★★☆
User icon
Charlotte T.
Translated review
Answer from Freezedried & Co
Thanks for the note! The Lyophilise & Co team
4 /5
★★★★☆
-
User icon
Charlotte T.
Translated review
Answer from Freezedried & Co
Thanks for the note! The Lyophilise & Co team
5 /5
★★★★★
Fast delivery and very well designed website
User icon
Theo R.
Translated review
Answer from Freezedried & Co
Thank you for your comment! Have a nice day 😉 The Lyo team
5 /5
★★★★★
Very good anticipation of a delivery problem. I appreciated that the matter was taken care of so that the product was delivered on time despite the transport difficulties. Thank you very much.
User icon
Karim B.
Translated review
Answer from Freezedried & Co
Thanks for your feedback, we'll pass it on to our great customer service colleagues 🙂 The Lyo Team
2 /5
★★☆☆☆
Order placed on 28/06 with only one restocked product announced within two days. The amount has been debited from my account but my order is still waiting to be processed.
User icon
Theo T.
Translated review
Answer from Freezedried & Co
Thank you for your feedback. Your order does indeed contain a reference awaiting delivery. However, in the current context, this product is in high demand and the manufacturer is experiencing production delays, which is affecting our restocking. My colleagues will get in touch with you to see what suits you best. Thank you for your understanding. The Lyo team
5 /5
★★★★★
A responsive, professional and friendly team
User icon
Guillaume R.
Translated review
Answer from Freezedried & Co
Thanks for your feedback, we'll pass it on to our great customer service colleagues 🙂 The Lyo Team
5 /5
★★★★★
-
User icon
Lucas P.
Translated review
Answer from Freezedried & Co
Thanks for the note ????? 🙂 The Lyo team
5 /5
★★★★★
User icon
Lucas P.
Translated review
Answer from Freezedried & Co
Thanks for the note ????? 🙂 The Lyo team
5 /5
★★★★★
-
User icon
Lucas P.
Translated review
Answer from Freezedried & Co
Thanks for the note ????? 🙂 The Lyo team
5 /5
★★★★★
First order satisfied
User icon
Guillaume D.
Translated review
Answer from Freezedried & Co
We're delighted to have you with us! Thank you for your feedback on your first order with us 🙂 Don't hesitate to contact us by phone 02 97 87 23 73 or by email team(at)lyophilise.com if you have any questions about your next adventure 🙂 The Lyo team
5 /5
★★★★★
For storage! Delivery OK! Product OK!
User icon
Theo M.
Translated review
Answer from Freezedried & Co
Thank you for your confidence 🙂 The Lyo team
3 /5
★★★☆☆
Lots of references Lots of leftovers
User icon
Julie B.
Translated review
Answer from Freezedried & Co
Thank you for your feedback. Don't hesitate to sign up for availability alerts on the products you want, to be notified when they return. If you would like to discover alternatives to our products, we can undoubtedly direct you to other references. In this case, we can be reached via our form, chat or phone 02 97 87 23 73 The Lyo team >>> https://www.lyophilise.fr/contact
5 /5
★★★★★
User icon
Verified Buyer
Answer from Freezedried & Co
Thank you for this rating! The Freezedried & Co team
5 /5
★★★★★
I had a little problem paying. I remember very well that I was totally asleep when I called. Your assistant helped me very efficiently and in no time at all.
User icon
Pierre D.
Translated review
Answer from Freezedried & Co
The Lyo team doesn't yet bring croissants or coffee, but we can act as wake-up calls as well as customer service? Many thanks for your confidence, and we wish you a wonderful summer!
5 /5
★★★★★
Wide choice, fast delivery, quality products.
User icon
Guillaume D.
Translated review
Answer from Freezedried & Co
Thank you for your feedback. The Lyo team 🙂
5 /5
★★★★★
Quick and easy ordering.
User icon
Omar B.
Translated review
Answer from Freezedried & Co
Thank you for your confidence 🙂 The Lyo team
5 /5
★★★★★
Lots of choice and brands, fast delivery.
User icon
Hugo D.
Translated review
Answer from Freezedried & Co
Thanks for your comment! Have a nice day 😉 The Lyo team
5 /5
★★★★★
Fast and well packaged
User icon
Theo T.
Translated review
Answer from Freezedried & Co
Thanks for your feedback, we'll pass it on to our great logistics colleagues 🙂 The Lyo team
5 /5
★★★★★
Very good product, I recommend it.
User icon
Samir M.
Translated review
Answer from Freezedried & Co
Thank you for your confidence 🙂 The Lyo team
5 /5
★★★★★
Quick and easy, everything is well packaged!
User icon
Miguel F.
Translated review
Answer from Freezedried & Co
Thanks for your feedback, we'll pass it on to our great logistics colleagues 🙂 The Lyo team
4 /5
★★★★☆
-
User icon
Claire M.
Translated review
Answer from Freezedried & Co
Thanks for the note! The Lyophilise & Co team
4 /5
★★★★☆
User icon
Claire M.
Translated review
Answer from Freezedried & Co
Thanks for the note! The Lyophilise & Co team
4 /5
★★★★☆
-
User icon
Claire M.
Translated review
Answer from Freezedried & Co
Thanks for the note! The Lyophilise & Co team
5 /5
★★★★★
Fast shipping and top-quality products
User icon
Antoine D.
Translated review
Answer from Freezedried & Co
Thank you for your feedback! The Lyo team
5 /5
★★★★★
-
User icon
Karim R.
Translated review
Answer from Freezedried & Co
Thanks for the note ????? 🙂 The Lyo team
5 /5
★★★★★
User icon
Karim R.
Translated review
Answer from Freezedried & Co
Thanks for the note ????? 🙂 The Lyo team
5 /5
★★★★★
-
User icon
Karim R.
Translated review
Answer from Freezedried & Co
Thanks for the note ????? 🙂 The Lyo team
5 /5
★★★★★
-
User icon
Elise M.
Translated review
Answer from Freezedried & Co
Thanks for the note ????? 🙂 The Lyo team