Latest customer reviews

5 /5

★★★★★

Great service. Very nice contacts.

Lucie D.

30/05/2022 at 09h40

Translated review

Answer from Freezedried & Co

31/05/2022

Thanks for your feedback, we'll pass it on to our super colleagues in the web department 🙂 The Lyo Team

5 /5

★★★★★

-

Pierre D.

30/05/2022 at 09h32

Translated review

Answer from Freezedried & Co

31/05/2022

Thanks for the note ????? 🙂 The Lyo team

5 /5

★★★★★

Pierre D.

30/05/2022 at 09h32

Translated review

Answer from Freezedried & Co

31/05/2022

Thanks for the note ????? 🙂 The Lyo team

5 /5

★★★★★

-

Pierre D.

30/05/2022 at 09h32

Translated review

Answer from Freezedried & Co

31/05/2022

Thanks for the note ????? 🙂 The Lyo team

5 /5

★★★★★

-

Pierre P.

30/05/2022 at 09h22

Translated review

Answer from Freezedried & Co

31/05/2022

Thanks for the note ????? 🙂 The Lyo team

5 /5

★★★★★

Pierre P.

30/05/2022 at 09h22

Translated review

Answer from Freezedried & Co

31/05/2022

Thanks for the note ????? 🙂 The Lyo team

5 /5

★★★★★

-

Pierre P.

30/05/2022 at 09h22

Translated review

Answer from Freezedried & Co

31/05/2022

Thanks for the note ????? 🙂 The Lyo team

5 /5

★★★★★

Very reliable and always willing to listen and make suggestions when problems arise.

Jean M.

30/05/2022 at 09h22

Translated review

Answer from Freezedried & Co

31/05/2022

Thank you for your feedback. The Lyo team 🙂

5 /5

★★★★★

Great customer service!

Claire R.

30/05/2022 at 07h56

Translated review

Answer from Freezedried & Co

31/05/2022

Thanks for your feedback, we'll pass it on to our great customer service colleagues 🙂 The Lyo Team

5 /5

★★★★★

This is my second order and i received it very quickly and well packaged.

Verified Buyer

29/05/2022 at 15h20

Answer from Freezedried & Co

29/05/2022

Thank you for your trust and loyalty 🙂 The Freezedried & Co team

5 /5

★★★★★

-

Nicolas P.

29/05/2022 at 09h26

Translated review

Answer from Freezedried & Co

30/05/2022

Thanks for the note ????? 🙂 The Lyo team

5 /5

★★★★★

Nicolas P.

29/05/2022 at 09h26

Translated review

Answer from Freezedried & Co

30/05/2022

Thanks for the note ????? 🙂 The Lyo team

5 /5

★★★★★

-

Nicolas P.

29/05/2022 at 09h26

Translated review

Answer from Freezedried & Co

30/05/2022

Thanks for the note ????? 🙂 The Lyo team

5 /5

★★★★★

And if I've been a customer for so long, it's because I'm satisfied (la palisse) 😉

James J.

28/05/2022 at 19h00

Translated review

Answer from Freezedried & Co

30/05/2022

Thank you for your trust, loyalty and for this review ????? 🙂 The Lyo team

5 /5

★★★★★

-

Alejandro L.

28/05/2022 at 17h21

Translated review

Answer from Freezedried & Co

30/05/2022

Thanks for the note ????? 🙂 The Lyo team

5 /5

★★★★★

Alejandro L.

28/05/2022 at 17h21

Translated review

Answer from Freezedried & Co

30/05/2022

Thanks for the note ????? 🙂 The Lyo team

5 /5

★★★★★

-

Alejandro L.

28/05/2022 at 17h21

Translated review

Answer from Freezedried & Co

30/05/2022

Thanks for the note ????? 🙂 The Lyo team

5 /5

★★★★★

-

Michel L.

28/05/2022 at 14h17

Translated review

Answer from Freezedried & Co

30/05/2022

Thanks for the note ????? 🙂 The Lyo team

5 /5

★★★★★

Michel L.

28/05/2022 at 14h17

Translated review

Answer from Freezedried & Co

30/05/2022

Thanks for the note ????? 🙂 The Lyo team

5 /5

★★★★★

-

Michel L.

28/05/2022 at 14h17

Translated review

Answer from Freezedried & Co

30/05/2022

Thanks for the note ????? 🙂 The Lyo team

4 /5

★★★★☆

Fast delivery but a freeze-dried bag from my order turned out to be no longer available and the company replaced it with another bag (from another brand) without asking my opinion. Personally, I would have preferred them to ask me which freeze-dried product I wanted as a replacement.... because tastes and colors are different ^^.

Elise B.

28/05/2022 at 11h45

Translated review

Answer from Freezedried & Co

30/05/2022

Thank you for your feedback. We had a stock error on the recipe concerned. My colleagues replaced it with an equivalent recipe so as not to penalize your order and so that it could be dispatched quickly. We usually take the time to warn you, but with the activity before Ascension Day, we tried to be as quick as possible. We apologize for the inconvenience. We hope to see you again on our site. The Lyo team

2 /5

★★☆☆☆

Not delivered to the right place

Hugo B.

28/05/2022 at 11h25

Translated review

Answer from Freezedried & Co

30/05/2022

Thank you for your feedback. This can happen when a relay point is saturated, and the carrier redirects the parcel to another point in the network. Sorry for the inconvenience, this relay point is closed on Mondays? If you have any problems collecting your parcel, or if your order is urgent, please don't hesitate to call us directly, and my colleagues in customer service will suggest alternatives. We wish you a pleasant day and look forward to hearing from you. 02 97 87 23 73

1 /5

★☆☆☆☆

Purchase of an external battery...charger not included.

Nicolas M.

28/05/2022 at 10h33

Translated review

Answer from Freezedried & Co

30/05/2022

Thank you for your feedback. It does not say that the charger is included, only the cable. My customer service colleagues have also received your various emails (we are open Monday to Friday) and will get back to you to explain the returns procedures and product information as soon as possible. We wish you a pleasant day. The Lyo Team

5 /5

★★★★★

Fast, careful packaging, very good long-life products. as a famous guy says, get ready it's never too late.

Theo R.

28/05/2022 at 09h25

Translated review

Answer from Freezedried & Co

30/05/2022

Thank you for your feedback. The Lyo team 🙂

5 /5

★★★★★

-

Guillaume R.

28/05/2022 at 09h24

Translated review

Answer from Freezedried & Co

30/05/2022

Thanks for the note ????? 🙂 The Lyo team

5 /5

★★★★★

Guillaume R.

28/05/2022 at 09h24

Translated review

Answer from Freezedried & Co

30/05/2022

Thanks for the note ????? 🙂 The Lyo team

5 /5

★★★★★

-

Guillaume R.

28/05/2022 at 09h24

Translated review

Answer from Freezedried & Co

30/05/2022

Thanks for the note ????? 🙂 The Lyo team

5 /5

★★★★★

-

Camille D.

28/05/2022 at 08h03

Translated review

Answer from Freezedried & Co

30/05/2022

Thanks for the note ????? 🙂 The Lyo team

5 /5

★★★★★

Camille D.

28/05/2022 at 08h03

Translated review

Answer from Freezedried & Co

30/05/2022

Thanks for the note ????? 🙂 The Lyo team

5 /5

★★★★★

-

Camille D.

28/05/2022 at 08h03

Translated review

Answer from Freezedried & Co

30/05/2022

Thanks for the note ????? 🙂 The Lyo team

5 /5

★★★★★

Perfect, as described, in 3 days I received my rations in Belgium, thank you for the service.

Guillaume M.

27/05/2022 at 21h04

Translated review

Answer from Freezedried & Co

30/05/2022

Thank you for your confidence in our products 🙂 The Lyo team

2 /5

★★☆☆☆

-

Pierre B.

27/05/2022 at 20h08

Translated review

Answer from Freezedried & Co

30/05/2022

Thank you for your feedback. Your package seems to have been delivered. Was there a problem with your order or delivery? Please let us know so that we can improve our services 🙂 Our mail team(at)lyophilise.com

2 /5

★★☆☆☆

Pierre B.

27/05/2022 at 20h08

Translated review

Answer from Freezedried & Co

30/05/2022

Thank you for your feedback. Your package seems to have been delivered. Was there a problem with your order or delivery? Please let us know so that we can improve our services 🙂 Our mail team(at)lyophilise.com

2 /5

★★☆☆☆

-

Pierre B.

27/05/2022 at 20h08

Translated review

Answer from Freezedried & Co

30/05/2022

Thank you for your feedback. Your package seems to have been delivered. Was there a problem with your order or delivery? Please let us know so that we can improve our services 🙂 Our mail team(at)lyophilise.com

5 /5

★★★★★

Serious and fast

Oliver A.

27/05/2022 at 16h45

Translated review

Answer from Freezedried & Co

30/05/2022

Thanks for your comment! Have a nice day 😉 The Lyo team

5 /5

★★★★★

Fast service, well dispatched. Serious and professional. W

Manon L.

27/05/2022 at 11h56

Translated review

Answer from Freezedried & Co

30/05/2022

The Lyo team thanks you for this nice review 😉

5 /5

★★★★★

Alert when there's something I'm interested in, great listener on the phone, always on time for deliveries ????

Nicolas M.

27/05/2022 at 10h51

Translated review

Answer from Freezedried & Co

30/05/2022

The Lyo team thanks you for this nice review 😉

5 /5

★★★★★

Choice of products, speed of delivery

Pierre L.

26/05/2022 at 20h24

Translated review

Answer from Freezedried & Co

27/05/2022

Many thanks for your feedback. The Lyophilise & Co team 🙂

5 /5

★★★★★

Very good site

Guillaume D.

26/05/2022 at 18h26

Translated review

Answer from Freezedried & Co

27/05/2022

Thanks for your feedback! The Lyo team 😉

5 /5

★★★★★

Impeccable speed! Taste? I don't know yet?

Nicolas M.

26/05/2022 at 11h59

Translated review

Answer from Freezedried & Co

27/05/2022

Thanks for your comment! Have a nice day 😉 The Lyo team

Company name	Freezedried & Co
Address	6 bis, rue du sous-marin Venus 56100 Lorient
Phone	+33297872373
Email	[email protected]
Company number	RCS LORIENT 520 007 543 00041
Website	https://www.freezedriedandco.com/