/10
★★★★★
based on 10960 reviews published
★★★★★
based on 10960 reviews published
Latest customer reviews
5
/5
★★★★★
Great customer service!
Claire R.
Translated review
Answer from Freezedried & Co
Thanks for your feedback, we'll pass it on to our great customer service colleagues 🙂 The Lyo Team
5
/5
★★★★★
This is my second order and i received it very quickly and well packaged.
Verified Buyer
Answer from Freezedried & Co
Thank you for your trust and loyalty 🙂 The Freezedried & Co team
5
/5
★★★★★
-
Nicolas P.
Translated review
Answer from Freezedried & Co
Thanks for the note ????? 🙂 The Lyo team
5
/5
★★★★★
Nicolas P.
Translated review
Answer from Freezedried & Co
Thanks for the note ????? 🙂 The Lyo team
5
/5
★★★★★
-
Nicolas P.
Translated review
Answer from Freezedried & Co
Thanks for the note ????? 🙂 The Lyo team
5
/5
★★★★★
And if I've been a customer for so long, it's because I'm satisfied (la palisse) 😉
James J.
Translated review
Answer from Freezedried & Co
Thank you for your trust, loyalty and for this review ????? 🙂 The Lyo team
5
/5
★★★★★
-
Alejandro L.
Translated review
Answer from Freezedried & Co
Thanks for the note ????? 🙂 The Lyo team
5
/5
★★★★★
Alejandro L.
Translated review
Answer from Freezedried & Co
Thanks for the note ????? 🙂 The Lyo team
5
/5
★★★★★
-
Alejandro L.
Translated review
Answer from Freezedried & Co
Thanks for the note ????? 🙂 The Lyo team
5
/5
★★★★★
-
Michel L.
Translated review
Answer from Freezedried & Co
Thanks for the note ????? 🙂 The Lyo team
5
/5
★★★★★
Michel L.
Translated review
Answer from Freezedried & Co
Thanks for the note ????? 🙂 The Lyo team
5
/5
★★★★★
-
Michel L.
Translated review
Answer from Freezedried & Co
Thanks for the note ????? 🙂 The Lyo team
4
/5
★★★★☆
Fast delivery but a freeze-dried bag from my order turned out to be no longer available and the company replaced it with another bag (from another brand) without asking my opinion. Personally, I would have preferred them to ask me which freeze-dried product I wanted as a replacement.... because tastes and colors are different ^^.
Elise B.
Translated review
Answer from Freezedried & Co
Thank you for your feedback. We had a stock error on the recipe concerned. My colleagues replaced it with an equivalent recipe so as not to penalize your order and so that it could be dispatched quickly. We usually take the time to warn you, but with the activity before Ascension Day, we tried to be as quick as possible. We apologize for the inconvenience. We hope to see you again on our site. The Lyo team
2
/5
★★☆☆☆
Not delivered to the right place
Hugo B.
Translated review
Answer from Freezedried & Co
Thank you for your feedback. This can happen when a relay point is saturated, and the carrier redirects the parcel to another point in the network. Sorry for the inconvenience, this relay point is closed on Mondays? If you have any problems collecting your parcel, or if your order is urgent, please don't hesitate to call us directly, and my colleagues in customer service will suggest alternatives. We wish you a pleasant day and look forward to hearing from you. 02 97 87 23 73
1
/5
★☆☆☆☆
Purchase of an external battery...charger not included.
Nicolas M.
Translated review
Answer from Freezedried & Co
Thank you for your feedback. It does not say that the charger is included, only the cable. My customer service colleagues have also received your various emails (we are open Monday to Friday) and will get back to you to explain the returns procedures and product information as soon as possible. We wish you a pleasant day. The Lyo Team
5
/5
★★★★★
Fast, careful packaging, very good long-life products. as a famous guy says, get ready it's never too late.
Theo R.
Translated review
Answer from Freezedried & Co
Thank you for your feedback. The Lyo team 🙂
5
/5
★★★★★
-
Guillaume R.
Translated review
Answer from Freezedried & Co
Thanks for the note ????? 🙂 The Lyo team
5
/5
★★★★★
Guillaume R.
Translated review
Answer from Freezedried & Co
Thanks for the note ????? 🙂 The Lyo team
5
/5
★★★★★
-
Guillaume R.
Translated review
Answer from Freezedried & Co
Thanks for the note ????? 🙂 The Lyo team
5
/5
★★★★★
-
Camille D.
Translated review
Answer from Freezedried & Co
Thanks for the note ????? 🙂 The Lyo team
5
/5
★★★★★
Camille D.
Translated review
Answer from Freezedried & Co
Thanks for the note ????? 🙂 The Lyo team
5
/5
★★★★★
-
Camille D.
Translated review
Answer from Freezedried & Co
Thanks for the note ????? 🙂 The Lyo team
5
/5
★★★★★
Perfect, as described, in 3 days I received my rations in Belgium, thank you for the service.
Guillaume M.
Translated review
Answer from Freezedried & Co
Thank you for your confidence in our products 🙂 The Lyo team
2
/5
★★☆☆☆
-
Pierre B.
Translated review
Answer from Freezedried & Co
Thank you for your feedback. Your package seems to have been delivered. Was there a problem with your order or delivery? Please let us know so that we can improve our services 🙂 Our mail team(at)lyophilise.com
2
/5
★★☆☆☆
Pierre B.
Translated review
Answer from Freezedried & Co
Thank you for your feedback. Your package seems to have been delivered. Was there a problem with your order or delivery? Please let us know so that we can improve our services 🙂 Our mail team(at)lyophilise.com
2
/5
★★☆☆☆
-
Pierre B.
Translated review
Answer from Freezedried & Co
Thank you for your feedback. Your package seems to have been delivered. Was there a problem with your order or delivery? Please let us know so that we can improve our services 🙂 Our mail team(at)lyophilise.com
5
/5
★★★★★
Serious and fast
Oliver A.
Translated review
Answer from Freezedried & Co
Thanks for your comment! Have a nice day 😉 The Lyo team
5
/5
★★★★★
Fast service, well dispatched. Serious and professional. W
Manon L.
Translated review
Answer from Freezedried & Co
The Lyo team thanks you for this nice review 😉
5
/5
★★★★★
Alert when there's something I'm interested in, great listener on the phone, always on time for deliveries ????
Nicolas M.
Translated review
Answer from Freezedried & Co
The Lyo team thanks you for this nice review 😉
5
/5
★★★★★
Choice of products, speed of delivery
Pierre L.
Translated review
Answer from Freezedried & Co
Many thanks for your feedback. The Lyophilise & Co team 🙂
5
/5
★★★★★
Very good site
Guillaume D.
Translated review
Answer from Freezedried & Co
Thanks for your feedback! The Lyo team 😉
5
/5
★★★★★
Impeccable speed! Taste? I don't know yet?
Nicolas M.
Translated review
Answer from Freezedried & Co
Thanks for your comment! Have a nice day 😉 The Lyo team
5
/5
★★★★★
Easy to reach and efficient.
Jean R.
Translated review
Answer from Freezedried & Co
Thank you for your opinion, our small team is keen to do well, so a big thank you for this feedback and for your trust 🙂 The Lyo Team
5
/5
★★★★★
Serious and responsive professional. Perfect products!
Ethan A.
Translated review
Answer from Freezedried & Co
The Lyo team would like to thank you for taking the time to write this comprehensive review 😉 Thank you for your trust and loyalty!
5
/5
★★★★★
-
Hugo P.
Translated review
Answer from Freezedried & Co
The Lyophilise & Co team thanks you for the note 🙂
5
/5
★★★★★
Hugo P.
Translated review
Answer from Freezedried & Co
The Lyophilise & Co team thanks you for the note 🙂
5
/5
★★★★★
-
Hugo P.
Translated review
Answer from Freezedried & Co
The Lyophilise & Co team thanks you for the note 🙂
5
/5
★★★★★
Products as described. Fast delivery
Michel T.
Translated review
Answer from Freezedried & Co
Thanks for your comment! Have a nice day 😉 The Lyo team
5
/5
★★★★★
Quick turnaround, varied offer Tasting of your products is scheduled for the first half of June.
Guillaume R.
Translated review
Answer from Freezedried & Co
Thank you for your trust, loyalty and for this review ????? Don't hesitate to let us know about your tastings 😉 The Lyo team
5
/5
★★★★★
Good quality products delivered quickly
Jean R.
Translated review
Answer from Freezedried & Co
Thank you for your note 🙂 The Lyophilise & Co team