9.7/10
★★★★★
based on 11218 reviews published

Latest customer reviews

5 /5
★★★★★

Very fast delivery (less than 24 hours between order and receipt) and products conform to demand.

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Anais M.
Translated review
Answer from Freezedried & Co
Thanks for your feedback, we'll pass it on to our great logistics colleagues 🙂 The Lyo team
5 /5
★★★★★

Clear item description, quick and easy ordering and shipping ????

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Lucas B.
Translated review
Answer from Freezedried & Co
Thanks for your comment! Have a nice day 😉 The Lyo team
5 /5
★★★★★

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Jean L.
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Answer from Freezedried & Co
Thanks for the note ????? 🙂 The Lyo team
5 /5
★★★★★

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Jean L.
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Answer from Freezedried & Co
Thanks for the note ????? 🙂 The Lyo team
5 /5
★★★★★

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Jean L.
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Answer from Freezedried & Co
Thanks for the note ????? 🙂 The Lyo team
5 /5
★★★★★

New customer and nothing to say I'm very happy

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Antoine R.
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Answer from Freezedried & Co
We're delighted to have you with us! Thank you for your feedback on your first order with us 🙂 Don't hesitate to contact us by phone 02 97 87 23 73 or by email team(at)lyophilise.com if you have any questions about your next adventure 🙂 The Lyo team
5 /5
★★★★★

Very good as usual

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Leila M.
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Answer from Freezedried & Co
Thank you for your trust and loyalty 🙂 The Lyo team
5 /5
★★★★★

Thank you, wonderful delivery, on short notice for Switzerland.

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Hugo D.
Translated review
Answer from Freezedried & Co
Thank you for your feedback. The Lyo team 🙂
5 /5
★★★★★

Fast shipping . products as ordered

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Theo D.
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Answer from Freezedried & Co
Thanks for your comment! Have a nice day 😉 The Lyo team
5 /5
★★★★★

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Manon P.
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Answer from Freezedried & Co
Thanks for the note ????? 🙂 The Lyo team
5 /5
★★★★★

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Manon P.
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Answer from Freezedried & Co
Thanks for the note ????? 🙂 The Lyo team
5 /5
★★★★★

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Manon P.
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Answer from Freezedried & Co
Thanks for the note ????? 🙂 The Lyo team
4 /5
★★★★☆

Before buying the product, I phoned the store to ask if they had the instruction manual. The answer was yes. Indeed, there is one, but only in English! Very problematic! I'm pleased with the speed of the shipment and with the device in principle, but I'm not experienced enough to give an opinion...

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Elise D.
Translated review
Answer from Freezedried & Co
Thank you for your feedback. Yes indeed, my colleague noticed this and subsequently sent you an e-mail with the instructions in French? All that's left now is to wish you happy testing. The Lyo Team
5 /5
★★★★★

Order received quickly and good products

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Laurent R.
Translated review
Answer from Freezedried & Co
Many thanks for your feedback. The Lyophilise & Co team
5 /5
★★★★★

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Anais R.
Translated review
Answer from Freezedried & Co
Thanks for the note ????? 🙂 The Lyo team
5 /5
★★★★★

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Anais R.
Translated review
Answer from Freezedried & Co
Thanks for the note ????? 🙂 The Lyo team
5 /5
★★★★★

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Anais R.
Translated review
Answer from Freezedried & Co
Thanks for the note ????? 🙂 The Lyo team
1 /5
★☆☆☆☆

Hello , still nothing received , I placed my order on Tuesday 28/06 09:49 , I receive an email from colissimo informing me that delivery is scheduled for Friday 01/07 - Friday 01/07 23:23 new email informing me: "You had chosen a provision in a point of withdrawal "Your merchant Pickup", it is temporarily unavailable. "it's a Super U hypermarket, unavailable? - today tuesday 05/07 still nothing - I think I'm going to cancel my order and stop recommending it - delivery in 48h00! way out of time!

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Marie M.
Translated review
Answer from Freezedried & Co
Sorry about this delivery incident. It can indeed happen that a relay point is no longer able to receive parcels (no more space, especially during sales periods), in which case the parcel is redirected to another relay point. My colleague has contacted you by e-mail to inform you of the new relay point. We apologize for this inconvenience, which is beyond our control, and hope for your understanding. The Lyo team
4 /5
★★★★☆

FAST AND MATCHING PRODUCT

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Nicolas R.
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Answer from Freezedried & Co
Thank you for your feedback. The Lyo team 🙂
5 /5
★★★★★

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Manon M.
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Answer from Freezedried & Co
Thanks for the note ????? 🙂 The Lyo team
5 /5
★★★★★

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Manon M.
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Answer from Freezedried & Co
Thanks for the note ????? 🙂 The Lyo team
5 /5
★★★★★

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Manon M.
Translated review
Answer from Freezedried & Co
Thanks for the note ????? 🙂 The Lyo team
5 /5
★★★★★

Fast and compliant!

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Antoine P.
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Answer from Freezedried & Co
Thanks for your comment! Have a nice day 😉 The Lyo team
5 /5
★★★★★

Product very well packaged, so arrived in good condition and quickly.

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Michel L.
Translated review
Answer from Freezedried & Co
Thanks for your feedback, we'll pass it on to our great logistics colleagues 🙂 The Lyo team
3 /5
★★★☆☆

Package opened and torn, goods in good condition.

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Karim R.
Translated review
Answer from Freezedried & Co
Sorry about this incident, and relieved if the bags are not punctured. During transport, these meals, which are heavier than freeze-dried, can be heckled by the carriers. If you have any questions, please don't hesitate to contact us. The Lyo team
5 /5
★★★★★

In stock and shipped very quickly.

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Claire P.
Translated review
Answer from Freezedried & Co
Thanks for your comment! Have a nice day 😉 The Lyo team
5 /5
★★★★★

Very good product, fast delivery. What could be better, small gifts would have been a minimum for an order over 150 euros or even less.

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Lucie P.
Translated review
Answer from Freezedried & Co
We're a small company, and we're committed to doing things right. We'll take your comment into account. Having said that, we can't generalize to all orders over this amount. That said, don't hesitate to follow our news, as we regularly offer new operations. We look forward to hearing from you. The Lyo Team
5 /5
★★★★★

The parcel arrived safely. Thank you

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Nicolas D.
Translated review
Answer from Freezedried & Co
Thanks for your comment! Have a nice day 😉 The Lyo team
5 /5
★★★★★

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Julie R.
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Answer from Freezedried & Co
Thanks for the note ????? 🙂 The Lyo team
5 /5
★★★★★

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Julie R.
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Answer from Freezedried & Co
Thanks for the note ????? 🙂 The Lyo team
5 /5
★★★★★

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Julie R.
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Answer from Freezedried & Co
Thanks for the note ????? 🙂 The Lyo team
5 /5
★★★★★

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Comprador Verificado
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Answer from Freezedried & Co
Thank you very much for your comments. The Lyophilized & Co team
5 /5
★★★★★

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Laurent L.
Translated review
Answer from Freezedried & Co
Thanks for the note ????? 🙂 The Lyo team
5 /5
★★★★★

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Laurent L.
Translated review
Answer from Freezedried & Co
Thanks for the note ????? 🙂 The Lyo team
5 /5
★★★★★

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Laurent L.
Translated review
Answer from Freezedried & Co
Thanks for the note ????? 🙂 The Lyo team
5 /5
★★★★★

Wide choice, quality brands and speed

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Lucas D.
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Answer from Freezedried & Co
Thank you for this comprehensive review 🙂 The Lyo team
5 /5
★★★★★

Fast AND serious

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Michel M.
Translated review
Answer from Freezedried & Co
Thanks for your feedback, we'll pass it on to our great logistics colleagues 🙂 The Lyo team
5 /5
★★★★★

As satisfied as ever with this boutique's services

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Hugo R.
Translated review
Answer from Freezedried & Co
We're a small company, so we want to do well. The Lyophilise & Co team thanks you for your comment 🙂
5 /5
★★★★★

Service quality as impeccable as ever. My order contained a product that was being restocked: in addition to the information on the site at the time of payment, I almost immediately received an e-mail from customer service telling me how long it would take to restock. This deadline was met, and my order arrived complete. I'd definitely recommend it!

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Jean R.
Translated review
Answer from Freezedried & Co
Thanks for your feedback, we'll pass it on to our great customer service colleagues 🙂 The Lyo Team
5 /5
★★★★★

Very good responsiveness and efficiency

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Claire B.
Translated review
Answer from Freezedried & Co
The Lyo team thanks you for this nice review 😉