Latest customer reviews

4 /5

★★★★☆

Delay slightly longer than announced, otherwise no problem.

Pierre P.

13/04/2022 at 11h30

Translated review

Answer from Freezedried & Co

14/04/2022

Thank you for your feedback and understanding 🙂 The Lyo team

5 /5

★★★★★

-

Manon T.

13/04/2022 at 10h27

Translated review

Answer from Freezedried & Co

14/04/2022

Thanks for the note ????? 🙂 The Lyo team

5 /5

★★★★★

Manon T.

13/04/2022 at 10h27

Translated review

Answer from Freezedried & Co

14/04/2022

Thanks for the note ????? 🙂 The Lyo team

5 /5

★★★★★

-

Manon T.

13/04/2022 at 10h27

Translated review

Answer from Freezedried & Co

14/04/2022

Thanks for the note ????? 🙂 The Lyo team

4 /5

★★★★☆

Well packaged quick delivery not yet tested the taste ^^

Pierre R.

13/04/2022 at 09h49

Translated review

Answer from Freezedried & Co

14/04/2022

All that remains is for us to wish you an enjoyable tasting experience? The Lyo team

5 /5

★★★★★

-

Lucas D.

12/04/2022 at 12h14

Translated review

Answer from Freezedried & Co

14/04/2022

Thanks for the note ????? 🙂 The Lyo team

5 /5

★★★★★

Lucas D.

12/04/2022 at 12h14

Translated review

Answer from Freezedried & Co

14/04/2022

Thanks for the note ????? 🙂 The Lyo team

5 /5

★★★★★

-

Lucas D.

12/04/2022 at 12h14

Translated review

Answer from Freezedried & Co

14/04/2022

Thanks for the note ????? 🙂 The Lyo team

4 /5

★★★★☆

Good responsiveness and availability of contacts / too little stock / boxes damaged on receipt

Hugo M.

12/04/2022 at 10h59

Translated review

Answer from Freezedried & Co

14/04/2022

Thank you for your feedback. Indeed, with the Brexit, some English brands take longer to reach us. Concerning your damaged cartons, if you haven't already, I invite you to get in touch with my colleagues if the products have been damaged on team(at)lyophilise.com. The Lyo team

3 /5

★★★☆☆

-

Hugo L.

12/04/2022 at 10h51

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Answer from Freezedried & Co

14/04/2022

Did something go wrong with your order? Tell us what we can do better 🙂 The Lyo team

3 /5

★★★☆☆

Hugo L.

12/04/2022 at 10h51

Translated review

Answer from Freezedried & Co

14/04/2022

Did something go wrong with your order? Tell us what we can do better 🙂 The Lyo team

3 /5

★★★☆☆

-

Hugo L.

12/04/2022 at 10h51

Translated review

Answer from Freezedried & Co

14/04/2022

Did something go wrong with your order? Tell us what we can do better 🙂 The Lyo team

5 /5

★★★★★

-

Theo T.

12/04/2022 at 10h01

Translated review

Answer from Freezedried & Co

14/04/2022

Thanks for the note ????? 🙂 The Lyo team

5 /5

★★★★★

Theo T.

12/04/2022 at 10h01

Translated review

Answer from Freezedried & Co

14/04/2022

Thanks for the note ????? 🙂 The Lyo team

5 /5

★★★★★

-

Theo T.

12/04/2022 at 10h01

Translated review

Answer from Freezedried & Co

14/04/2022

Thanks for the note ????? 🙂 The Lyo team

5 /5

★★★★★

Order shipped quickly

Laurent D.

12/04/2022 at 09h58

Translated review

Answer from Freezedried & Co

14/04/2022

Thanks for your feedback, we'll pass it on to our great logistics colleagues 🙂 The Lyo team

5 /5

★★★★★

Our products are always of the highest quality, and our efficiency and kindness are always brilliant in helping us prepare for our travels. Thanks a lot

Claire T.

12/04/2022 at 09h44

Translated review

Answer from Freezedried & Co

14/04/2022

Thanks for your feedback, we'll pass it on to our great customer service colleagues 🙂 The Lyo Team

5 /5

★★★★★

Very fast and meticulous service! For my 1st order, everything went smoothly and the little note in the box made me happy 🙂

Michel R.

12/04/2022 at 09h38

Translated review

Answer from Freezedried & Co

14/04/2022

We're delighted to have you with us! Thank you for your feedback on your first order with us 🙂 Don't hesitate to contact us by phone 02 97 87 23 73 or by email team(at)lyophilise.com if you have any questions about your next adventure 🙂 The Lyo team

5 /5

★★★★★

Quality products hard to beat

Guillaume R.

11/04/2022 at 19h54

Translated review

Answer from Freezedried & Co

14/04/2022

Thanks for the review and the note 🙂 The Lyo team

5 /5

★★★★★

-

Antoine M.

11/04/2022 at 19h40

Translated review

Answer from Freezedried & Co

14/04/2022

Thanks for the note ????? 🙂 The Lyo team

5 /5

★★★★★

Antoine M.

11/04/2022 at 19h40

Translated review

Answer from Freezedried & Co

14/04/2022

Thanks for the note ????? 🙂 The Lyo team

5 /5

★★★★★

-

Antoine M.

11/04/2022 at 19h40

Translated review

Answer from Freezedried & Co

14/04/2022

Thanks for the note ????? 🙂 The Lyo team

5 /5

★★★★★

Always so good! And good! Very clear site, easy to navigate, quick and easy to search. All good stuff! Clear, clean and fast, which is why I keep coming back. Thanks a lot!

Guillaume B.

11/04/2022 at 14h24

Translated review

Answer from Freezedried & Co

14/04/2022

Thanks for your feedback, we'll pass on your opinion of the site to our super colleagues in the web department 🙂 The Lyo Team

5 /5

★★★★★

-

Guillaume B.

11/04/2022 at 13h49

Translated review

Answer from Freezedried & Co

14/04/2022

Many thanks 🙂 The Lyophilise & Co team

5 /5

★★★★★

Guillaume B.

11/04/2022 at 13h49

Translated review

Answer from Freezedried & Co

14/04/2022

Many thanks 🙂 The Lyophilise & Co team

5 /5

★★★★★

-

Guillaume B.

11/04/2022 at 13h49

Translated review

Answer from Freezedried & Co

14/04/2022

Many thanks 🙂 The Lyophilise & Co team

5 /5

★★★★★

Extensive product selection. Easy, secure ordering process. Fast delivery.

Elise M.

11/04/2022 at 13h31

Translated review

Answer from Freezedried & Co

14/04/2022

Many thanks for your feedback. The Lyophilise & Co team

5 /5

★★★★★

Fast delivery. Products well packaged.

Elise M.

11/04/2022 at 12h25

Translated review

Answer from Freezedried & Co

14/04/2022

Thank you for your feedback. The Lyo team 🙂

5 /5

★★★★★

-

Verified Buyer

11/04/2022 at 11h59

Answer from Freezedried & Co

13/04/2022

Thank you for this rating! The Freezedried & Co team

5 /5

★★★★★

Fast & well packaged.

Guillaume T.

11/04/2022 at 11h32

Translated review

Answer from Freezedried & Co

14/04/2022

Thank you for your feedback. The Lyo team 🙂

4 /5

★★★★☆

Top service and very fast shipping. However, given the price, with orders over 100 (the freeze-dried is not given) it would be nice to add a product as a gift to discover, beyond the points.

Antoine D.

11/04/2022 at 11h31

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Answer from Freezedried & Co

14/04/2022

Thank you for your feedback. We understand your request, having said that, we can't accumulate for all orders over 100 loyalty program + gift at the moment. We sometimes run "flash" offers, such as our Trek and GR packs for April with a free nalgene, but this also represents a cost on our part. We also sometimes slip products into orders to let people discover them, but we can't make this a general practice yet. In any case, thank you for your confidence! The Lyo team

4 /5

★★★★☆

Speed of order dispatch. Discovering the site: surprisingly surprised.

Antoine R.

11/04/2022 at 11h23

Translated review

Answer from Freezedried & Co

14/04/2022

Thank you for your feedback. The Lyo team 🙂

4 /5

★★★★☆

Product meets my expectations. However, the packaging is too bulky for such a small item and the price of delivery by colissimo is too high.... Try Mondial Relay, it's much cheaper.

Carlos F.

11/04/2022 at 11h22

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Answer from Freezedried & Co

14/04/2022

Thank you for your feedback. The adapter I ordered is really small, but it has to fit in a box. Even if we have small boxes, we don't have any models that small. Our shipping costs for delivery in France are offered in a "point relais" for purchases of 70 or more. We work with other networks that offer double the number of relay points and shorter parcel delivery times, which explains why you don't have a Mondial Relay network with us at the moment, but nothing is definitive? In any case, thank you for your confidence. The Lyo team

5 /5

★★★★★

I discovered this site by chance while looking for a very specific product for my next trek and ended up ordering several items, quality products that you can't find everywhere. Super fast shipping, I was really satisfied with my order.

Michel T.

11/04/2022 at 09h27

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Answer from Freezedried & Co

14/04/2022

We're delighted to have you with us! The Lyo team thanks you for taking the time to write this comprehensive review 😉

5 /5

★★★★★

Super

Hugo R.

11/04/2022 at 09h22

Translated review

Answer from Freezedried & Co

14/04/2022

Thanks for your comment! Have a nice day 😉 The Lyo team

5 /5

★★★★★

Keep it up, very good, bravo.

Lucie D.

11/04/2022 at 07h20

Translated review

Answer from Freezedried & Co

14/04/2022

Thank you for your encouragement... And thanks for the note ????? 🙂 The Lyo team

5 /5

★★★★★

Verified Buyer

10/04/2022 at 21h15

Answer from Freezedried & Co

10/04/2022

Thank you very much 🙂 Freezedried & Co team

5 /5

★★★★★

Reliability, speed... what more could you ask for? The products ordered seem to be of good quality. Thank you very much! 🙂

Anais R.

10/04/2022 at 19h58

Translated review

Answer from Freezedried & Co

11/04/2022

Thanks for your comment! Have a nice day 😉 The Lyo team

5 /5

★★★★★

What can I say about Lyophilisé! Top notch, order placed and always received on time. Parcel well prepared / items intact?

Antoine D.

10/04/2022 at 17h16

Translated review

Answer from Freezedried & Co

11/04/2022

The Lyo team would like to thank you for taking the time to write this comprehensive review 😉 Thank you for your trust and loyalty!

5 /5

★★★★★

????

Camille D.

10/04/2022 at 16h12

Translated review

Answer from Freezedried & Co

11/04/2022

????

Company name	Freezedried & Co
Address	6 bis, rue du sous-marin Venus 56100 Lorient
Phone	+33297872373
Email	[email protected]
Company number	RCS LORIENT 520 007 543 00041
Website	https://www.freezedriedandco.com/