/10
★★★★★
based on 9733 reviews published
★★★★★
based on 9733 reviews published
Latest customer reviews
5
/5
★★★★★
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Pierre D.
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Answer from Freezedried & Co
Thanks for the note ????? 🙂 The Lyo team
5
/5
★★★★★
Pierre D.
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Answer from Freezedried & Co
Thanks for the note ????? 🙂 The Lyo team
5
/5
★★★★★
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Pierre D.
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Answer from Freezedried & Co
Thanks for the note ????? 🙂 The Lyo team
5
/5
★★★★★
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Pierre P.
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Answer from Freezedried & Co
Thanks for the note ????? 🙂 The Lyo team
5
/5
★★★★★
Pierre P.
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Answer from Freezedried & Co
Thanks for the note ????? 🙂 The Lyo team
5
/5
★★★★★
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Pierre P.
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Answer from Freezedried & Co
Thanks for the note ????? 🙂 The Lyo team
5
/5
★★★★★
Very reliable and always willing to listen and make suggestions when problems arise.
Jean M.
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Answer from Freezedried & Co
Thank you for your feedback. The Lyo team 🙂
5
/5
★★★★★
Great customer service!
Claire R.
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Answer from Freezedried & Co
Thanks for your feedback, we'll pass it on to our great customer service colleagues 🙂 The Lyo Team
5
/5
★★★★★
This is my second order and i received it very quickly and well packaged.
Verified Buyer
Answer from Freezedried & Co
Thank you for your trust and loyalty 🙂 The Freezedried & Co team
5
/5
★★★★★
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Nicolas P.
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Answer from Freezedried & Co
Thanks for the note ????? 🙂 The Lyo team
5
/5
★★★★★
Nicolas P.
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Answer from Freezedried & Co
Thanks for the note ????? 🙂 The Lyo team
5
/5
★★★★★
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Nicolas P.
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Answer from Freezedried & Co
Thanks for the note ????? 🙂 The Lyo team
5
/5
★★★★★
And if I've been a customer for so long, it's because I'm satisfied (la palisse) 😉
James J.
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Answer from Freezedried & Co
Thank you for your trust, loyalty and for this review ????? 🙂 The Lyo team
5
/5
★★★★★
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Alejandro L.
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Answer from Freezedried & Co
Thanks for the note ????? 🙂 The Lyo team
5
/5
★★★★★
Alejandro L.
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Answer from Freezedried & Co
Thanks for the note ????? 🙂 The Lyo team
5
/5
★★★★★
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Alejandro L.
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Answer from Freezedried & Co
Thanks for the note ????? 🙂 The Lyo team
5
/5
★★★★★
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Michel L.
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Answer from Freezedried & Co
Thanks for the note ????? 🙂 The Lyo team
5
/5
★★★★★
Michel L.
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Answer from Freezedried & Co
Thanks for the note ????? 🙂 The Lyo team
5
/5
★★★★★
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Michel L.
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Answer from Freezedried & Co
Thanks for the note ????? 🙂 The Lyo team
4
/5
★★★★☆
Fast delivery but a freeze-dried bag from my order turned out to be no longer available and the company replaced it with another bag (from another brand) without asking my opinion. Personally, I would have preferred them to ask me which freeze-dried product I wanted as a replacement.... because tastes and colors are different ^^.
Elise B.
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Answer from Freezedried & Co
Thank you for your feedback. We had a stock error on the recipe concerned. My colleagues replaced it with an equivalent recipe so as not to penalize your order and so that it could be dispatched quickly. We usually take the time to warn you, but with the activity before Ascension Day, we tried to be as quick as possible. We apologize for the inconvenience. We hope to see you again on our site. The Lyo team
2
/5
★★☆☆☆
Not delivered to the right place
Hugo B.
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Answer from Freezedried & Co
Thank you for your feedback. This can happen when a relay point is saturated, and the carrier redirects the parcel to another point in the network. Sorry for the inconvenience, this relay point is closed on Mondays? If you have any problems collecting your parcel, or if your order is urgent, please don't hesitate to call us directly, and my colleagues in customer service will suggest alternatives. We wish you a pleasant day and look forward to hearing from you. 02 97 87 23 73
1
/5
★☆☆☆☆
Purchase of an external battery...charger not included.
Nicolas M.
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Answer from Freezedried & Co
Thank you for your feedback. It does not say that the charger is included, only the cable. My customer service colleagues have also received your various emails (we are open Monday to Friday) and will get back to you to explain the returns procedures and product information as soon as possible. We wish you a pleasant day. The Lyo Team
5
/5
★★★★★
Fast, careful packaging, very good long-life products. as a famous guy says, get ready it's never too late.
Theo R.
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Answer from Freezedried & Co
Thank you for your feedback. The Lyo team 🙂
5
/5
★★★★★
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Guillaume R.
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Answer from Freezedried & Co
Thanks for the note ????? 🙂 The Lyo team
5
/5
★★★★★
Guillaume R.
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Answer from Freezedried & Co
Thanks for the note ????? 🙂 The Lyo team
5
/5
★★★★★
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Guillaume R.
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Answer from Freezedried & Co
Thanks for the note ????? 🙂 The Lyo team
5
/5
★★★★★
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Camille D.
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Answer from Freezedried & Co
Thanks for the note ????? 🙂 The Lyo team
5
/5
★★★★★
Camille D.
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Answer from Freezedried & Co
Thanks for the note ????? 🙂 The Lyo team
5
/5
★★★★★
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Camille D.
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Answer from Freezedried & Co
Thanks for the note ????? 🙂 The Lyo team
5
/5
★★★★★
Perfect, as described, in 3 days I received my rations in Belgium, thank you for the service.
Guillaume M.
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Answer from Freezedried & Co
Thank you for your confidence in our products 🙂 The Lyo team