/10
★★★★★
based on 9778 reviews published
★★★★★
based on 9778 reviews published
Latest customer reviews
5
/5
★★★★★
Top-notch, even if there are often products out of stock unfortunately.
Camille D.
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Answer from Freezedried & Co
Thank you for your feedback and loyalty. We are indeed experiencing some delays in restocking. If you are ever looking for a particular product, please do not hesitate to contact us, we can direct you to a selection of products or inform you of restocking dates. You can also be notified of the availability of items on the way by registering for availability alerts on the product page. The Lyo Team
4
/5
★★★★☆
-
Pierre P.
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Answer from Freezedried & Co
Thanks for the note ????? 🙂 The Lyo team
4
/5
★★★★☆
Pierre P.
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Answer from Freezedried & Co
Thanks for the note ????? 🙂 The Lyo team
4
/5
★★★★☆
-
Pierre P.
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Answer from Freezedried & Co
Thanks for the note ????? 🙂 The Lyo team
5
/5
★★★★★
Good products and fast service
Guillaume R.
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Answer from Freezedried & Co
Thank you for your feedback. The Lyo team 🙂
4
/5
★★★★☆
Well-packaged parcel with a note about the reuse of certain boxes that can still be used a 2nd time. This approach is very much appreciated
Guillaume M.
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Answer from Freezedried & Co
Thank you for your feedback. The Lyo team 🙂
5
/5
★★★★★
Very good contact with customer service, quick and efficient response.
Alejandro M.
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Answer from Freezedried & Co
Thanks for your feedback, we'll pass it on to our great customer service colleagues 🙂 The Lyo Team
4
/5
★★★★☆
+ The speed, possibility of reduction with codes promos! The choice... - unavailable" products should be clearly identified (before clicking on the card)...
Julie T.
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Answer from Freezedried & Co
Thank you for your feedback. For all foodstuffs and non-declined materials, a red cross indicates when the product is not in stock, with the words "not available in stock" in red, so you don't have to click on the product sheet? That said, we are working on developing filters to show only products in stock. We wish you a nice day. The Lyo team
5
/5
★★★★★
Fast delivery, fair prices
Guillaume D.
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Answer from Freezedried & Co
Thanks for your comment! Have a nice day 😉 The Lyo team
2
/5
★★☆☆☆
I've always given them 5 stars but this time I'm taking off: - 1 star because the choice of freeze-dried dishes was poor (few available); - 1 star because each freeze-dried dish cost almost 2 euros between my two orders (1 month); - 1 star because some freeze-dried dishes were out of stock in 09/2022, i.e. barely 4 months of potential. I'm really disappointed with this last order.
Lucas D.
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Answer from Freezedried & Co
Thank you for your feedback. We have a lot of stock turnover on freeze-dried meals, so we don't have short dates, and if we do, they are put back with a date clearly indicated. Could you please send us the recipe in question to team(at) lyophilise.com? If possible, a photo of the date and batch number, so that we can compensate you and check with our supplier. Concerning the choice of freeze-dried products, you may prefer a single brand, but don't hesitate to vary to discover new flavors and widen your choice among our hundreds of recipes. We'll be happy to help you choose. As for the price increase, for this French brand there is indeed a price increase applied by the manufacturer to cover real costs (packaging, ingredients, manufacturing...). We try to respect the public selling prices of our suppliers and, like you, we notice increases. We hope you will understand that we are unable to cover these increases. We are sincerely sorry about your last experience, with events beyond our control. We hope to see you again on our site. The Lyo Team
5
/5
★★★★★
Products in stock. Huge choice. Order processed quickly.
Theo P.
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Answer from Freezedried & Co
The Lyo team thanks you for this nice review 😉
5
/5
★★★★★
I really appreciated being able to modify an order to receive it more quickly. I've placed three orders and received them well. The parcels are received in good condition and the products are well protected. I'm very satisfied.
Theo R.
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Answer from Freezedried & Co
Thank you for your trust and loyalty 🙂 The Lyo team
5
/5
★★★★★
Great choice and speed.
Julie P.
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Answer from Freezedried & Co
Thank you for your confidence 🙂 The Lyo team
5
/5
★★★★★
-
Carmen M.
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Answer from Freezedried & Co
Thanks for the note ????? 🙂 The Lyo team
5
/5
★★★★★
Carmen M.
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Answer from Freezedried & Co
Thanks for the note ????? 🙂 The Lyo team
5
/5
★★★★★
-
Carmen M.
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Answer from Freezedried & Co
Thanks for the note ????? 🙂 The Lyo team
5
/5
★★★★★
Clear, intuitive, intelligent site
Hugo P.
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Answer from Freezedried & Co
Thanks for your feedback, we'll pass it on to our super colleagues in the web department 🙂 The Lyo Team
5
/5
★★★★★
Very responsive
Jean M.
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Answer from Freezedried & Co
Thanks for your comment! Have a nice day 😉 The Lyo team
5
/5
★★★★★
Great service. Very nice contacts.
Lucie D.
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Answer from Freezedried & Co
Thanks for your feedback, we'll pass it on to our super colleagues in the web department 🙂 The Lyo Team
5
/5
★★★★★
-
Pierre D.
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Answer from Freezedried & Co
Thanks for the note ????? 🙂 The Lyo team
5
/5
★★★★★
Pierre D.
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Answer from Freezedried & Co
Thanks for the note ????? 🙂 The Lyo team
5
/5
★★★★★
-
Pierre D.
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Answer from Freezedried & Co
Thanks for the note ????? 🙂 The Lyo team
5
/5
★★★★★
-
Pierre P.
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Answer from Freezedried & Co
Thanks for the note ????? 🙂 The Lyo team
5
/5
★★★★★
Pierre P.
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Answer from Freezedried & Co
Thanks for the note ????? 🙂 The Lyo team
5
/5
★★★★★
-
Pierre P.
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Answer from Freezedried & Co
Thanks for the note ????? 🙂 The Lyo team
5
/5
★★★★★
Very reliable and always willing to listen and make suggestions when problems arise.
Jean M.
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Answer from Freezedried & Co
Thank you for your feedback. The Lyo team 🙂
5
/5
★★★★★
Great customer service!
Claire R.
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Answer from Freezedried & Co
Thanks for your feedback, we'll pass it on to our great customer service colleagues 🙂 The Lyo Team
5
/5
★★★★★
This is my second order and i received it very quickly and well packaged.
Verified Buyer
Answer from Freezedried & Co
Thank you for your trust and loyalty 🙂 The Freezedried & Co team
5
/5
★★★★★
-
Nicolas P.
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Answer from Freezedried & Co
Thanks for the note ????? 🙂 The Lyo team
5
/5
★★★★★
Nicolas P.
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Answer from Freezedried & Co
Thanks for the note ????? 🙂 The Lyo team