/10
★★★★★
based on 9778 reviews published
★★★★★
based on 9778 reviews published
Latest customer reviews
5
/5
★★★★★
Fast, efficient, well packaged
Lucas T.
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Answer from Freezedried & Co
Thanks for the note ????? 🙂 The Lyo team
5
/5
★★★★★
Excellent experience. My first order on this site. Fast shipping, neat packaging. I would recommend without hesitation.
Lucas P.
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Answer from Freezedried & Co
We're a small company, so we want to do well. The Lyophilise & Co team thanks you for your comment 🙂
1
/5
★☆☆☆☆
Hello, How can I evaluate a service when I still haven't received my order? Sincerely
Emily A.
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Answer from Freezedried & Co
Thank you for your feedback. Indeed, a recipe is missing from your order and is being restocked. It is the Travellunch chicken pot. When would you like to receive your order? We can replace this recipe with an equivalent one, cancel it and refund you. We are at your disposal on team(at)lyophilise.com or by phone 02 97 87 23 73. The Lyophilise & Co team
5
/5
★★★★★
Received 3 dented boxes, but customer service got back to me and offered compensation. Thank you for your help.
Nicolas B.
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Answer from Freezedried & Co
Thank you for your feedback and understanding 🙂 The Lyophilise & Co team
5
/5
★★★★★
Very fast shipping, perfect package.
Elise M.
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Answer from Freezedried & Co
Thanks for your comment! Have a nice day 😉 The Lyo team
5
/5
★★★★★
Fast delivery and as expected.
Lucas P.
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Answer from Freezedried & Co
The Lyo team thanks you for this nice review 😉
5
/5
★★★★★
Impeccable service, as always
Charlotte R.
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Answer from Freezedried & Co
Thank you for your trust and loyalty 🙂 The Lyo team
5
/5
★★★★★
The +: The quality and variety of your products The navigation on your site is intuitive and simple The speed of delivery the -: Some products "too" often out of stock.
Pierre L.
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Answer from Freezedried & Co
Thank you for your feedback. Please don't hesitate to contact us directly to let us know which products you were looking for. We'll probably be able to refer you to equivalent or higher-quality products. It is also possible for you to create an alert on the product in shortage to be informed of its return on our online store. We thank you for your understanding and remain at your disposal should you have any questions. The Lyo Team
1
/5
★☆☆☆☆
The bread you sent that can be kept for 10 years has a use-by date of 3 years... Thanks for the scam!!!
Elise M.
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Answer from Freezedried & Co
Thank you for your feedback, it is indeed not pleasant. We have checked our dates in stock and we have those of your batch with dates for 2033. Can you take a photo of the date on the box and send it to us at [email protected] to help us understand? Thank you very much. The Lyo team
5
/5
★★★★★
Easy ordering, on-time delivery and products as described. Everything you'd expect from a good e-commerce service! Top
Nicolas M.
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Answer from Freezedried & Co
Thank you for your feedback. The Lyo team 🙂
5
/5
★★★★★
-
Pierre M.
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Answer from Freezedried & Co
Thanks for the note ????? 🙂 The Lyo team
5
/5
★★★★★
Pierre M.
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Answer from Freezedried & Co
Thanks for the note ????? 🙂 The Lyo team
5
/5
★★★★★
-
Pierre M.
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Answer from Freezedried & Co
Thanks for the note ????? 🙂 The Lyo team
5
/5
★★★★★
Choice of products, good prices and, above all, fast, reliable shipping. Everything is always well packed and sent very quickly. And I like the little personal note in the parcel.
Theo M.
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Answer from Freezedried & Co
Thanks for your feedback, we'll pass it on to our great logistics colleagues 🙂 The Lyo team
5
/5
★★★★★
Second order. Fast and efficient.
Michel M.
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Answer from Freezedried & Co
Thank you for your feedback. The Lyo team 🙂
4
/5
★★★★☆
Fast and compliant!
Antoine M.
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Answer from Freezedried & Co
Thanks for your comment! Have a nice day 😉 The Lyo team
5
/5
★★★★★
Rapid delivery
Verified Buyer
Answer from Freezedried & Co
Thank you for your feedback ! The Freezedried & Co team
5
/5
★★★★★
CLEAR
Hugo B.
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Answer from Freezedried & Co
Thank you for your feedback! The Lyo team
4
/5
★★★★☆
Fast delivery and quality products.
Carlos R.
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Answer from Freezedried & Co
Thank you for your feedback. The Lyo team 🙂
5
/5
★★★★★
Wide choice of products, which meet the needs of our hobbies with my darling. Orders are quickly delivered and well packaged... Prices are reasonable... We really recommend
Guillaume D.
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Answer from Freezedried & Co
Thank you for your opinion, our small team is keen to do well, so a big thank you for this feedback and for your trust 🙂 The Lyo Team
5
/5
★★★★★
Fast delivery and products as advertised.
Jean B.
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Answer from Freezedried & Co
Thank you for your feedback. The Lyo team 🙂
5
/5
★★★★★
Fast delivery and good price
Comprador Verificado
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Answer from Freezedried & Co
Thank you for taking the time to give us your opinion. Thank you for your trust. The Lio Team
5
/5
★★★★★
Fast delivery with highly protective packaging
Hugo R.
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Answer from Freezedried & Co
Thanks for your feedback, we'll pass it on to our great logistics colleagues 🙂 The Lyo team
5
/5
★★★★★
Careful parcel received on time Always satisfied
Javier F.
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Answer from Freezedried & Co
Thank you for your trust and loyalty 🙂 The Lyo team
5
/5
★★★★★
Top as usual!
Laurent R.
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Answer from Freezedried & Co
Thank you for your trust and loyalty 🙂 The Lyo team
5
/5
★★★★★
Verified Buyer
Answer from Freezedried & Co
The Freezedried & Co team thanks you for your note 😉
5
/5
★★★★★
As usual: compliant and fast.
Guillaume D.
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Answer from Freezedried & Co
Thank you for your trust and loyalty 🙂 The Lyo team
4
/5
★★★★☆
Fast delivery in accordance with my order, but it's a good thing they mention the recycling of the boxes......because my parcel arrived ripped on one side! (this was mentioned on receipt of the parcel). Fortunately, my order was not damaged and I'm not angry (but I'm taking away one star!).
Laurent D.
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Answer from Freezedried & Co
During transport, some parcels may be mishandled, which is beyond our control. That being said, we'll pass on your comments to our logistics colleagues. The Lyo team would like to thank you for taking the time to write this comprehensive review. Thank you for your trust and loyalty 🙂
5
/5
★★★★★
Very satisfied Very fast: 48h
Karim R.
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Answer from Freezedried & Co
Thank you for your feedback! The Lyo team
5
/5
★★★★★
-
Julie B.
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Answer from Freezedried & Co
Thanks for the note! The Lyophilise & Co team