/10
★★★★★
based on 10016 reviews published
★★★★★
based on 10016 reviews published
Latest customer reviews
5
/5
★★★★★
Responsiveness, speed, availability
Nicolas T.
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Answer from Freezedried & Co
Thanks for your comment! Have a nice day 😉 The Lyo team
5
/5
★★★★★
The double-portion packs are very competitive and hard to find...finally someone who understands that it's indecent to make an indecent profit on starchy foods. So bravo. I'm going to visit them next time.
Theo L.
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Answer from Freezedried & Co
The Lyo team would like to thank you for taking the time to write this comprehensive review 😉 Thank you for your trust and loyalty!
5
/5
★★★★★
-
Antoine P.
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Answer from Freezedried & Co
Thanks for the note ????? 🙂 The Lyo team
5
/5
★★★★★
Antoine P.
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Answer from Freezedried & Co
Thanks for the note ????? 🙂 The Lyo team
5
/5
★★★★★
-
Antoine P.
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Answer from Freezedried & Co
Thanks for the note ????? 🙂 The Lyo team
5
/5
★★★★★
Perfect as always
Guillaume P.
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Answer from Freezedried & Co
Thank you for your trust, loyalty and for this review ????? 🙂 The Lyo team
5
/5
★★★★★
Fast, careful delivery
Antoine R.
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Answer from Freezedried & Co
Thank you for your confidence in our products 🙂 The Lyo team
5
/5
★★★★★
I regularly buy bilberry powder. I really like the taste and it's very practical to use in the morning with other fruits.
Julie D.
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Answer from Freezedried & Co
Thank you for your feedback and your confidence. The Lyo team 🙂
2
/5
★★☆☆☆
The prices are becoming exorbitant, and on top of that you have to pay the postage. I will not advertise. Thank you very much.
Theo P.
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Answer from Freezedried & Co
Hello, we are resellers and not manufacturers, and to be totally transparent, we have also been surprised by the increase in some of our suppliers' prices, both for purchases and resales. Sometimes we don't defer price increases when it's bearable for us. That being said, this year, for most of the increases, we were unable to maintain the 2021 rates and applied the sales rates recommended by our suppliers. There are a number of reasons for this rise in supplier prices: rising raw material costs (or even shortages in some cases), Brexit for UK brands with customs duties that didn't exist before, rising energy costs, the use of more manpower to cope with seasonal peaks, and investment in factories. That said, we regularly run promotions, here's the link: https://www.lyophilise.fr/bons-plans-c-3563 The Lyo team wishes you a good day and a pleasant weekend.
5
/5
★★★★★
Fast, smooth delivery
James J.
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Answer from Freezedried & Co
Thank you very much for your feedback! The Lyophilise & Co team
5
/5
★★★★★
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Laurent B.
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Answer from Freezedried & Co
The Lyophilise & Co team thanks you for the note 🙂
5
/5
★★★★★
Laurent B.
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Answer from Freezedried & Co
The Lyophilise & Co team thanks you for the note 🙂
5
/5
★★★★★
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Laurent B.
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Answer from Freezedried & Co
The Lyophilise & Co team thanks you for the note 🙂
5
/5
★★★★★
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Anais P.
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Answer from Freezedried & Co
Thanks for the note! The Lyophilise & Co team
5
/5
★★★★★
Anais P.
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Answer from Freezedried & Co
Thanks for the note! The Lyophilise & Co team
5
/5
★★★★★
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Anais P.
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Answer from Freezedried & Co
Thanks for the note! The Lyophilise & Co team
5
/5
★★★★★
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Lucas L.
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Answer from Freezedried & Co
Thanks for the note ????? 🙂 The Lyo team
5
/5
★★★★★
Lucas L.
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Answer from Freezedried & Co
Thanks for the note ????? 🙂 The Lyo team
5
/5
★★★★★
-
Lucas L.
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Answer from Freezedried & Co
Thanks for the note ????? 🙂 The Lyo team
5
/5
★★★★★
On-time delivery, a wide range of products sold, not just meals, and competition from those who see themselves as leaders in the outdoor market!!! the only downside is the relatively long lead time for restocking certain brands of freeze-dried meals.
Sophie P.
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Answer from Freezedried & Co
We're a small company, so we want to do well. The Lyophilise & Co team thanks you for your comment 🙂 Concerning restocking, some manufacturers have extended their production and delivery times. Don't hesitate to sign up for availability alerts or contact us to be notified of new arrivals or to discover alternatives. We wish you an excellent day. The Lyo Team
5
/5
★★★★★
Very clear website Easy ordering Fast delivery Everything's OK
Lucas R.
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Answer from Freezedried & Co
The Lyo team thanks you for this nice review 😉
5
/5
★★★★★
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Michel D.
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Answer from Freezedried & Co
Thanks for the note ????? 🙂 The Lyo team
5
/5
★★★★★
Michel D.
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Answer from Freezedried & Co
Thanks for the note ????? 🙂 The Lyo team
5
/5
★★★★★
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Michel D.
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Answer from Freezedried & Co
Thanks for the note ????? 🙂 The Lyo team
5
/5
★★★★★
Just perfect!
Jean D.
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Answer from Freezedried & Co
Thanks for your comment! Have a nice day 😉 The Lyo team
5
/5
★★★★★
Second order on the site, always top! Although the colissimo tracking was missed by the post office... In the end, the parcel was delivered to the relay point on time. After 1 call to find out where things stood, a person answered without waiting. Very understanding person, who gave me answers within 10 minutes of our telephone conversation. Parcel in good condition, clean packaging, with stuffing to prevent deterioration. Perfect user experience
Lucas R.
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Answer from Freezedried & Co
We're a small company, so we want to do well. The Lyophilise & Co team thanks you for this comprehensive review 🙂
5
/5
★★★★★
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Hugo D.
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Answer from Freezedried & Co
Thanks for the note ????? 🙂 The Lyo team
5
/5
★★★★★
Hugo D.
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Answer from Freezedried & Co
Thanks for the note ????? 🙂 The Lyo team
5
/5
★★★★★
-
Hugo D.
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Answer from Freezedried & Co
Thanks for the note ????? 🙂 The Lyo team
3
/5
★★★☆☆
All products are noted as being in stock. No news for a week, only to receive a message saying that one of the products was out of stock and asking if I'd agree to an exchange. In short, not very responsive customer service overall, but if you're not in a hurry, it's OK.
Hugo R.
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Answer from Freezedried & Co
Thank you for your feedback and sorry about this incident. We did indeed have a stock error, you could order the reference but it was out of stock. My colleagues made the necessary arrangements. We thank you for your understanding and wish you a pleasant trek. The Lyo team