/10
★★★★★
based on 10313 reviews published
★★★★★
based on 10313 reviews published
Latest customer reviews
5
/5
★★★★★
Wide range of products
Karim M.
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Answer from Freezedried & Co
Thank you for your feedback. The Lyo team 🙂
5
/5
★★★★★
Great product for my hikes good taste fast shipping great continue like this
Antoine M.
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Answer from Freezedried & Co
Thank you for your encouragement... And thanks for the note ????? 🙂 The Lyo team
5
/5
★★★★★
-
Lucas M.
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Answer from Freezedried & Co
Thanks for the note ????? 🙂 The Lyo team
5
/5
★★★★★
Lucas M.
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Answer from Freezedried & Co
Thanks for the note ????? 🙂 The Lyo team
5
/5
★★★★★
-
Lucas M.
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Answer from Freezedried & Co
Thanks for the note ????? 🙂 The Lyo team
2
/5
★★☆☆☆
My last order of almost exclusively CONVAR "Emergency food" products arrived very damaged. Every other box is crushed. - the outer packaging is impeccable: sturdy cardboard without a single dent. - your inner packaging is neat: plenty of bubble wrap. In my opinion, the problem lies in the fragility of the box itself: the sheet metal is far too thin... It seems that the boxes were damaged during transport. Best regards olivier Weyer
Nicolas L.
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Answer from Freezedried & Co
Hello, I'm sorry about this delivery incident and thank you for your feedback. Can you inspect the boxes and take a closer look at the joints? If they are affected, please contact us as soon as possible for a replacement. Our contact details are team(at)lyophilise.com. We wish you a pleasant day. The Lyo team
5
/5
★★★★★
-
Julie D.
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Answer from Freezedried & Co
Thanks for the note ????? 🙂 The Lyo team
5
/5
★★★★★
Julie D.
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Answer from Freezedried & Co
Thanks for the note ????? 🙂 The Lyo team
5
/5
★★★★★
-
Julie D.
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Answer from Freezedried & Co
Thanks for the note ????? 🙂 The Lyo team
5
/5
★★★★★
Several orders, filter straws, long-life rations, survival bars and cookies or materials. Never disappointed
Nicolas M.
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Answer from Freezedried & Co
Thank you for your trust and loyalty 🙂 The Lyo team
5
/5
★★★★★
Delivery and the quality of the products was excelente
Verified Buyer
Answer from Freezedried & Co
The Freezedried & Co team thanks you for your note.
5
/5
★★★★★
Always top-notch, as usual. Fast delivery, fast service.
Pierre B.
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Answer from Freezedried & Co
Thank you for your trust, loyalty and for this review ????? 🙂 The Lyo team
5
/5
★★★★★
-
Antoine R.
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Answer from Freezedried & Co
Thanks for the note ????? 🙂 The Lyo team
5
/5
★★★★★
Antoine R.
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Answer from Freezedried & Co
Thanks for the note ????? 🙂 The Lyo team
5
/5
★★★★★
-
Antoine R.
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Answer from Freezedried & Co
Thanks for the note ????? 🙂 The Lyo team
5
/5
★★★★★
-
Sophie M.
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Answer from Freezedried & Co
Thanks for the note ????? 🙂 The Lyo team
5
/5
★★★★★
Sophie M.
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Answer from Freezedried & Co
Thanks for the note ????? 🙂 The Lyo team
5
/5
★★★★★
-
Sophie M.
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Answer from Freezedried & Co
Thanks for the note ????? 🙂 The Lyo team
4
/5
★★★★☆
There was part of what I was looking for, that's good.
Hugo R.
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Answer from Freezedried & Co
Thank you for your feedback. The Lyo team 🙂
5
/5
★★★★★
Top speed. However, the parcel arrived by Chronopost and was completely flattened.
James J.
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Answer from Freezedried & Co
Hello and sorry for this incident. I hope your meals are not damaged. The bags are normally strong. If you have any questions, please contact us at [email protected]. The Lyo team
5
/5
★★★★★
-
Laurent D.
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Answer from Freezedried & Co
Thanks for the note ????? 🙂 The Lyo team
5
/5
★★★★★
Laurent D.
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Answer from Freezedried & Co
Thanks for the note ????? 🙂 The Lyo team
5
/5
★★★★★
-
Laurent D.
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Answer from Freezedried & Co
Thanks for the note ????? 🙂 The Lyo team
5
/5
★★★★★
One of the best customer contacts - they do everything they can to find a solution for you.
Claire D.
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Answer from Freezedried & Co
Thanks for your feedback, we'll pass it on to our great customer service colleagues 🙂 The Lyo Team
5
/5
★★★★★
Products in line with my expectations and fair prices, even if we'd like a small discount on each invoice.
Michel M.
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Answer from Freezedried & Co
Thank you for your feedback. We offer free postage in relay point from 70 of purchases, we also have a loyalty program in place where you accumulate points when you order which generates a voucher. So accumulating a discount per purchase is a bit "tight" ^^. I'd also like to add an interesting link to our site, namely that of current special offers 🙂 https://www.lyophilise.fr/bons-plans-c-3563
5
/5
★★★★★
4th order placed on this site, fast and careful shipping as always, quick contact when there is a stock error and equally quick refund.
Hugo R.
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Answer from Freezedried & Co
Thank you for your trust and loyalty 🙂 The Lyo team
4
/5
★★★★☆
The delivery of my parcel was extremely fast, order placed the evening at 21h, parcel sent the next morning at 9h! It was afterwards that things got complicated, the post office took 7 days to pick up my parcel, which could not be delivered to the relay for some unknown reason, then finally two days later it was there, but the relay was closed. Next time I'll pay for express delivery to be sure of getting my parcel on time and do justice to the work done by the site.
Jean D.
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Answer from Freezedried & Co
Sorry for the inconvenience. We can indeed refer you to other carriers if necessary, but it sometimes happens that there are delivery incidents and that it remains punctual. We wish you a pleasant day. The Lyo team
5
/5
★★★★★
Simple site and fast delivery.
Claire T.
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Answer from Freezedried & Co
Thank you for your feedback. The Lyo team 🙂
5
/5
★★★★★
Fast, careful delivery
Charlotte T.
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Answer from Freezedried & Co
Thank you for your feedback. The Lyo team 🙂
5
/5
★★★★★
In general everything is perfect, as always. To improve something, I think there is little stock in some products. And above all, I find the shipping costs quite expensive.
Comprador Verificado
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Answer from Freezedried & Co
We are a small structure, we are committed to do well. The Lyophilized & Co team thanks you for your comment 🙂 Regarding replenishment, some manufacturers have extended their production and delivery times. Do not hesitate to subscribe to availability alerts or contact us to be informed of arrivals or discover alternatives. We wish you a great day. The Lio team