Latest customer reviews

5 /5

★★★★★

-

Charlotte D.

14/05/2022 at 15h29

Translated review

Answer from Freezedried & Co

16/05/2022

Thanks for the note ????? 🙂 The Lyo team

5 /5

★★★★★

Charlotte D.

14/05/2022 at 15h29

Translated review

Answer from Freezedried & Co

16/05/2022

Thanks for the note ????? 🙂 The Lyo team

5 /5

★★★★★

-

Charlotte D.

14/05/2022 at 15h29

Translated review

Answer from Freezedried & Co

16/05/2022

Thanks for the note ????? 🙂 The Lyo team

5 /5

★★★★★

Products and delivery ok

Marie B.

14/05/2022 at 12h05

Translated review

Answer from Freezedried & Co

16/05/2022

Thank you for your feedback! The Lyo team

5 /5

★★★★★

Good anti-waste principle. Bar offered with a short use-by date.

Charlotte T.

13/05/2022 at 14h36

Translated review

Answer from Freezedried & Co

16/05/2022

Thank you for your opinion, our small team is keen to do well, so a big thank you for this feedback and for your trust 🙂 The Lyo Team

4 /5

★★★★☆

-

Hugo T.

13/05/2022 at 13h39

Translated review

Answer from Freezedried & Co

16/05/2022

Thanks for the note! The Lyophilise & Co team

4 /5

★★★★☆

Hugo T.

13/05/2022 at 13h39

Translated review

Answer from Freezedried & Co

16/05/2022

Thanks for the note! The Lyophilise & Co team

4 /5

★★★★☆

-

Hugo T.

13/05/2022 at 13h39

Translated review

Answer from Freezedried & Co

16/05/2022

Thanks for the note! The Lyophilise & Co team

5 /5

★★★★★

Wide selection. Attractive prices. Fast, careful shipping. Responsive and efficient customer service. Perfect service.

Guillaume L.

13/05/2022 at 11h31

Translated review

Answer from Freezedried & Co

16/05/2022

Thank you for your opinion, our small team is keen to do well, so a big thank you for this feedback and for your trust 🙂 The Lyo Team

5 /5

★★★★★

Great service and fast.

Manon R.

13/05/2022 at 09h27

Translated review

Answer from Freezedried & Co

16/05/2022

Thanks for your comment! Have a great week 😉 The Lyo team

1 /5

★☆☆☆☆

Order on April 24th for products in stock. After I claimed at the end of April, I was told that I would be delivered at the beginning of May. As of this May 12, still nothing, even though my credit card was charged on April 24.

Sophie M.

12/05/2022 at 14h04

Translated review

Answer from Freezedried & Co

13/05/2022

Hello, We're very sorry for the delay in your order. The lead times announced by all our suppliers vary greatly due to restocking problems. The vast majority of products are put on hold and we are waiting for restocking to deliver your order. Our customer service will contact you today. Thank you for your understanding. The Lyo Team

5 /5

★★★★★

-

Alejandro G.

12/05/2022 at 13h22

Translated review

Answer from Freezedried & Co

16/05/2022

Thanks for the note ????? 🙂 The Lyo team

5 /5

★★★★★

Alejandro G.

12/05/2022 at 13h22

Translated review

Answer from Freezedried & Co

16/05/2022

Thanks for the note ????? 🙂 The Lyo team

5 /5

★★★★★

-

Alejandro G.

12/05/2022 at 13h22

Translated review

Answer from Freezedried & Co

16/05/2022

Thanks for the note ????? 🙂 The Lyo team

5 /5

★★★★★

-

Jean T.

12/05/2022 at 09h36

Translated review

Answer from Freezedried & Co

16/05/2022

Thanks for the note ????? 🙂 The Lyo team

5 /5

★★★★★

Jean T.

12/05/2022 at 09h36

Translated review

Answer from Freezedried & Co

16/05/2022

Thanks for the note ????? 🙂 The Lyo team

5 /5

★★★★★

-

Jean T.

12/05/2022 at 09h36

Translated review

Answer from Freezedried & Co

16/05/2022

Thanks for the note ????? 🙂 The Lyo team

5 /5

★★★★★

Great experience I was kept up-to-date with the progress of my order and it was delivered quickly and well packaged to my address in the UK.

Verified Buyer

11/05/2022 at 11h10

Answer from Freezedried & Co

11/05/2022

Thank you for your feedback ! The Freezedried & Co team

5 /5

★★★★★

Friendliness adapted to my order (item added)

Laurent D.

11/05/2022 at 11h08

Translated review

Answer from Freezedried & Co

12/05/2022

Thanks for your feedback, we'll pass it on to our great customer service colleagues 🙂 The Lyo Team

5 /5

★★★★★

Fast, efficient, well packaged

Lucas T.

11/05/2022 at 09h22

Translated review

Answer from Freezedried & Co

12/05/2022

Thanks for the note ????? 🙂 The Lyo team

5 /5

★★★★★

Excellent experience. My first order on this site. Fast shipping, neat packaging. I would recommend without hesitation.

Lucas P.

11/05/2022 at 06h19

Translated review

Answer from Freezedried & Co

11/05/2022

We're a small company, so we want to do well. The Lyophilise & Co team thanks you for your comment 🙂

1 /5

★☆☆☆☆

Hello, How can I evaluate a service when I still haven't received my order? Sincerely

Emily A.

11/05/2022 at 05h39

Translated review

Answer from Freezedried & Co

11/05/2022

Thank you for your feedback. Indeed, a recipe is missing from your order and is being restocked. It is the Travellunch chicken pot. When would you like to receive your order? We can replace this recipe with an equivalent one, cancel it and refund you. We are at your disposal on team(at)lyophilise.com or by phone 02 97 87 23 73. The Lyophilise & Co team

5 /5

★★★★★

Received 3 dented boxes, but customer service got back to me and offered compensation. Thank you for your help.

Nicolas B.

10/05/2022 at 17h46

Translated review

Answer from Freezedried & Co

12/05/2022

Thank you for your feedback and understanding 🙂 The Lyophilise & Co team

5 /5

★★★★★

Very fast shipping, perfect package.

Elise M.

10/05/2022 at 14h07

Translated review

Answer from Freezedried & Co

10/05/2022

Thanks for your comment! Have a nice day 😉 The Lyo team

5 /5

★★★★★

Fast delivery and as expected.

Lucas P.

10/05/2022 at 09h50

Translated review

Answer from Freezedried & Co

10/05/2022

The Lyo team thanks you for this nice review 😉

5 /5

★★★★★

Impeccable service, as always

Charlotte R.

10/05/2022 at 09h41

Translated review

Answer from Freezedried & Co

10/05/2022

Thank you for your trust and loyalty 🙂 The Lyo team

5 /5

★★★★★

The +: The quality and variety of your products The navigation on your site is intuitive and simple The speed of delivery the -: Some products "too" often out of stock.

Pierre L.

10/05/2022 at 09h41

Translated review

Answer from Freezedried & Co

10/05/2022

Thank you for your feedback. Please don't hesitate to contact us directly to let us know which products you were looking for. We'll probably be able to refer you to equivalent or higher-quality products. It is also possible for you to create an alert on the product in shortage to be informed of its return on our online store. We thank you for your understanding and remain at your disposal should you have any questions. The Lyo Team

1 /5

★☆☆☆☆

The bread you sent that can be kept for 10 years has a use-by date of 3 years... Thanks for the scam!!!

Elise M.

10/05/2022 at 09h39

Translated review

Answer from Freezedried & Co

10/05/2022

Thank you for your feedback, it is indeed not pleasant. We have checked our dates in stock and we have those of your batch with dates for 2033. Can you take a photo of the date on the box and send it to us at [email protected] to help us understand? Thank you very much. The Lyo team

5 /5

★★★★★

Easy ordering, on-time delivery and products as described. Everything you'd expect from a good e-commerce service! Top

Nicolas M.

09/05/2022 at 18h40

Translated review

Answer from Freezedried & Co

10/05/2022

Thank you for your feedback. The Lyo team 🙂

5 /5

★★★★★

-

Pierre M.

09/05/2022 at 09h54

Translated review

Answer from Freezedried & Co

10/05/2022

Thanks for the note ????? 🙂 The Lyo team

5 /5

★★★★★

Pierre M.

09/05/2022 at 09h54

Translated review

Answer from Freezedried & Co

10/05/2022

Thanks for the note ????? 🙂 The Lyo team

5 /5

★★★★★

-

Pierre M.

09/05/2022 at 09h54

Translated review

Answer from Freezedried & Co

10/05/2022

Thanks for the note ????? 🙂 The Lyo team

5 /5

★★★★★

Choice of products, good prices and, above all, fast, reliable shipping. Everything is always well packed and sent very quickly. And I like the little personal note in the parcel.

Theo M.

09/05/2022 at 09h42

Translated review

Answer from Freezedried & Co

10/05/2022

Thanks for your feedback, we'll pass it on to our great logistics colleagues 🙂 The Lyo team

5 /5

★★★★★

Second order. Fast and efficient.

Michel M.

08/05/2022 at 18h56

Translated review

Answer from Freezedried & Co

09/05/2022

Thank you for your feedback. The Lyo team 🙂

4 /5

★★★★☆

Fast and compliant!

Antoine M.

08/05/2022 at 18h31

Translated review

Answer from Freezedried & Co

09/05/2022

Thanks for your comment! Have a nice day 😉 The Lyo team

5 /5

★★★★★

Rapid delivery

Verified Buyer

08/05/2022 at 09h39

Answer from Freezedried & Co

08/05/2022

Thank you for your feedback ! The Freezedried & Co team

5 /5

★★★★★

CLEAR

Hugo B.

08/05/2022 at 09h19

Translated review

Answer from Freezedried & Co

09/05/2022

Thank you for your feedback! The Lyo team

4 /5

★★★★☆

Fast delivery and quality products.

Carlos R.

07/05/2022 at 17h59

Translated review

Answer from Freezedried & Co

09/05/2022

Thank you for your feedback. The Lyo team 🙂

5 /5

★★★★★

Wide choice of products, which meet the needs of our hobbies with my darling. Orders are quickly delivered and well packaged... Prices are reasonable... We really recommend

Guillaume D.

07/05/2022 at 11h29

Translated review

Answer from Freezedried & Co

09/05/2022

Thank you for your opinion, our small team is keen to do well, so a big thank you for this feedback and for your trust 🙂 The Lyo Team

5 /5

★★★★★

Fast delivery and products as advertised.

Jean B.

07/05/2022 at 11h17

Translated review

Answer from Freezedried & Co

09/05/2022

Thank you for your feedback. The Lyo team 🙂

Company name	Freezedried & Co
Address	6 bis, rue du sous-marin Venus 56100 Lorient
Phone	+33297872373
Email	[email protected]
Company number	RCS LORIENT 520 007 543 00041
Website	https://www.freezedriedandco.com/