★★★★★
based on 10844 reviews published
Latest customer reviews
Not good. I even got sick with one sachet. I have about fifteen sachets left on my hands ...
The package arrived via SEUR in a non-refrigerated van on a day when we were at 38º in the shade. The wet food products and the dried meat arrived hot, above the 30º maximum recommended by the manufacturer. I haven't tried it yet but I'm worried that it may have spoiled.
The portions are well-sized and most flavors were enjoyable! Good value for money.
Very high quality, thank you.
Fast shipping, wide choice of products.
Good selection and fast delivery.
The products and the price are very satisfactory. However, delivery was deplorable!
Order in accordance with my request, delivered quickly and in good condition, interesting choice and price of the proposed products
The order did not ship as indicated on the website, as stated, the order ships the same day for orders before 1:00 PM, and that was not the case. The rest is perfect, good product and better price.
Order as described
Top product
Order placed before 11am; received the next day at noon. Unbeatable!
Happy with the service and the promotions
The products and freeze-dried items are perfect. Chronopost as a transport agency gets a zero. I didn't receive any information that my order had arrived and I almost lost it.
Good selection of products, good prices, decent delivery time despite being from France to Sweden.
Nothing to say the meals were delicious I think I can recommend soon
Fast delivery, nothing to say
After testing the 10 meals, they are all really excellent, an unmatched quality-price ratio!
Very happy
Always perfect
I recommend. Very efficient and professional.
The goods were very poorly packed and especially packed. Everything arrived completely, but unfortunately, nearly everything was somehow broken or crushed. Very unfortunate...
Thank you Guillaume!
I placed an order with home delivery in 1 day for a trip in 4 days. Not only did the order not arrive on time, but it was delivered to a pickup point in another department... I have no doubt about the quality of the products themselves, but the delivery leaves much to be desired...
Availability, Fast shipping
My order arrived quickly. The items were as described. Perfect!
On time and trackable shipping
Fast and efficient
Ok
Diverse and good dishes Points to improve: water dosage too approximate, not written in the instructions that the oxygen-absorbing bag must be removed and it mixes too much otherwise it's crunchy, too bad
The site stands out for its seriousness and the speed of its deliveries. Thank you
Wide range with the best brands of freeze-dried meals. Fast shipping, good packaging. Nothing to say, excellent site
Top!
No news about the replacement of a damaged package
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Despite an error in the order preparation, customer service reacted in a very professional and quick manner.
Hello, I am giving two stars, not because of the quality of the products, which is impeccable, but because I ordered 4 energy bars and only received 2 in my package. Despite my follow-ups, I have not received any response from customer service for several weeks, nor a refund. I am not concerned about 4 euros, of course... but fortunately, it was 'only' energy bars, and not a more expensive product.
We sincerely apologize for this oversight as well as for the delay in responding to your follow-ups. We indeed fell behind in processing emails during that period.
As agreed a few days after your message, we have proceeded with the refund for the missing bars.
Thank you for your feedback, which helps us improve the quality of our service.
Top!
Perfect, site to recommend for their seriousness.
Ok.