/10
★★★★★
based on 11218 reviews published
★★★★★
based on 11218 reviews published
Latest customer reviews
5
/5
★★★★★
Product quality, speed of delivery
Guillaume P.
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Answer from Freezedried & Co
Thank you for your feedback. The Lyo team 🙂
5
/5
★★★★★
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Michel T.
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Answer from Freezedried & Co
Thanks for the note ????? 🙂 The Lyo team
5
/5
★★★★★
Michel T.
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Answer from Freezedried & Co
Thanks for the note ????? 🙂 The Lyo team
5
/5
★★★★★
-
Michel T.
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Answer from Freezedried & Co
Thanks for the note ????? 🙂 The Lyo team
5
/5
★★★★★
R.A.S
Pierre R.
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Answer from Freezedried & Co
Thanks for your comment! Have a nice day 😉 The Lyo team
5
/5
★★★★★
Serious and attentive to your customers.
Nadia R.
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Answer from Freezedried & Co
Thank you for your comment! Have a nice day 😉 The Lyo team
5
/5
★★★★★
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Manon D.
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Answer from Freezedried & Co
Thanks for the note ????? 🙂 The Lyo team
5
/5
★★★★★
Manon D.
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Answer from Freezedried & Co
Thanks for the note ????? 🙂 The Lyo team
5
/5
★★★★★
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Manon D.
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Answer from Freezedried & Co
Thanks for the note ????? 🙂 The Lyo team
5
/5
★★★★★
Super site that only sells good equipment. Perfect service with real people on the phone to follow up and help you if you have any problems. Thanks to the whole team, keep up the good work!
Sophia B.
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Answer from Freezedried & Co
Wow! Thank you for your opinion, our little team is keen to do well, so a big thank you for this feedback and for your trust 🙂 The Lyo Team
5
/5
★★★★★
Very fast, well packaged, very professional. I recommend
Elise D.
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Answer from Freezedried & Co
Thanks for your feedback, we'll pass it on to our great logistics colleagues 🙂 The Lyo team
5
/5
★★★★★
Fast delivery, product conforms. Only one remark The shipping box is huge compared to the product.
Hugo D.
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Answer from Freezedried & Co
Thank you for your feedback. My logistics colleagues remember your order... We were out of small cartons the day your order was shipped, and there were no second-hand cartons in the warehouse. They preferred to ship rather than wait for our supplier to restock. Thank you for your understanding.
5
/5
★★★★★
Lots of references and choice, so top-notch Serious company
Lucas L.
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Answer from Freezedried & Co
Thanks for your comment! Have a nice day 😉 The Lyo team
5
/5
★★★★★
Delivery time and products in line with my expectations!
Antoine D.
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Answer from Freezedried & Co
Many thanks for your feedback. The Lyophilise & Co team
5
/5
★★★★★
As soon as ordered, as soon as received! Delighted with my order.
Claire R.
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Answer from Freezedried & Co
Thanks for your feedback, we'll pass it on to our great logistics colleagues 🙂 The Lyo team
5
/5
★★★★★
Incredibly fast delivery
Lucas R.
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Answer from Freezedried & Co
Thanks for your feedback, we'll pass it on to our great logistics colleagues 🙂 But also to our carriers! The Lyo Team
5
/5
★★★★★
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Laurent L.
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Answer from Freezedried & Co
Thanks for the note ????? 🙂 The Lyo team
5
/5
★★★★★
Laurent L.
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Answer from Freezedried & Co
Thanks for the note ????? 🙂 The Lyo team
5
/5
★★★★★
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Laurent L.
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Answer from Freezedried & Co
Thanks for the note ????? 🙂 The Lyo team
5
/5
★★★★★
I like the wide selection and the prices, which I find lower than some competitors.
Antoine D.
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Answer from Freezedried & Co
The Lyo team would like to thank you for taking the time to write this comprehensive review 😉 Thank you for your trust and loyalty!
4
/5
★★★★☆
Product color not in accordance with the website photo .blue on the website and grey with a vague bluish hue on the knife .... nice product ....but a frustration all the same ....
Claire L.
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Answer from Freezedried & Co
Thank you for your confidence. For our part, the visual does include shades with grey and blue areas, but in fact the shade seems random. If the product doesn't suit you, we can send you a return label so that you can send it back to us, either for an exchange with another model of the same value, or for a refund. It's up to you. I invite you to contact us on team (at)lyophilise.com or by phone 02 97 87 23 73 to let us know your choice. Have a nice day. The Lyo team
5
/5
★★★★★
Responsive customer service, there was an error on a product ... The exchange went well, nothing to say. Serious site.
Theo R.
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Answer from Freezedried & Co
Many thanks for your understanding and trust! The Lyo team 😉
5
/5
★★★★★
-
Michel B.
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Answer from Freezedried & Co
Thanks for the note! The Lyophilise & Co team
5
/5
★★★★★
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Michel B.
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Answer from Freezedried & Co
Thanks for the note! The Lyophilise & Co team
5
/5
★★★★★
Verified Buyer
Answer from Freezedried & Co
Thank you for this rating! The Freezedried & Co team
5
/5
★★★★★
Perfect and fast delivery, as always 🙂
Hugo R.
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Answer from Freezedried & Co
Thank you for your trust and loyalty 🙂 The Lyo team
5
/5
★★★★★
Quick contact, precise explanation Everything's fine Sincerely
Theo D.
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Answer from Freezedried & Co
Thanks for your comment! Have a nice day 😉 The Lyo team
5
/5
★★★★★
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Camille M.
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Answer from Freezedried & Co
Thanks for the note ????? 🙂 The Lyo team
5
/5
★★★★★
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Camille M.
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Answer from Freezedried & Co
Thanks for the note ????? 🙂 The Lyo team
5
/5
★★★★★
Lots of choice on the site. Fast, accurate shipping!
Lucas P.
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Answer from Freezedried & Co
Thank you for this comprehensive review 🙂 The Lyo team
5
/5
★★★★★
Product labelling information not always easy to interpret. Sometimes it's hard to identify at a glance which sachet...
Lucas D.
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Answer from Freezedried & Co
Thank you for your feedback. If you need any further information, please don't hesitate to contact us at team(at)lyophilise.com. Have a nice day. The Lyo team
5
/5
★★★★★
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Antonio L.
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Answer from Freezedried & Co
Thanks for the note! The Lyophilise & Co team
5
/5
★★★★★
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Antonio L.
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Answer from Freezedried & Co
Thanks for the note! The Lyophilise & Co team
1
/5
★☆☆☆☆
It arrived on late so I cannot used it for my sailing regatta.
Javier G.
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Answer from Freezedried & Co
Thank you for your feedback and sorry for the inconvenience. We sent your package the 2nd of November and the delivery time for Italy is about 3 to 5 working days. Please do not hesitate to contact us when your parcel is not delivered yet so that we can contact the carrier or send another package in express. I hope you find a food solution for your regatta. Thanks for your understanding. Best, Elodie from Freezedriedandco
5
/5
★★★★★
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Ethan J.
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Answer from Freezedried & Co
The Lyophilise & Co team thanks you for the note 🙂
5
/5
★★★★★
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Ethan J.
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Answer from Freezedried & Co
The Lyophilise & Co team thanks you for the note 🙂
5
/5
★★★★★
Free delivery enhance Black Friday discounts
Jean M.
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Answer from Freezedried & Co
Thank you for your feedback and for your positive rating. As for the rest of the comments and suggestions, we remain very attentive to our customers' requests. But first, we'd like to clarify one point... Just because a company is an e-commerce site doesn't mean it's Amazon or one of the heavyweights of online sales 🙂 We offer free shipping on orders over 70 for delivery in France (this model is viable for us), free shipping on all orders is simply not possible for the moment. As for Black Friday and the tempting discounts ... well, for a small French company like ours, we're not Amazon. Nevertheless, we have a section with promotions all year round, which allows you to make good deals but with prices that are within the law. Thank you for your confidence and have a nice day 🙂 https://www.lyophilise.fr/bons-plans-c-3563
5
/5
★★★★★
-
Julie M.
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Answer from Freezedried & Co
Thanks for the note ????? 🙂 The Lyo team
5
/5
★★★★★
-
Julie M.
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Answer from Freezedried & Co
Thanks for the note ????? 🙂 The Lyo team
5
/5
★★★★★
Hello. The parcel is very well packed. Delivery is fast.
Lucas R.
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Answer from Freezedried & Co
Thanks for your feedback, we'll pass it on to our great logistics colleagues 🙂 The Lyo team