/10
★★★★★
based on 9732 reviews published
★★★★★
based on 9732 reviews published
Latest customer reviews
4
/5
★★★★☆
I love: - the choice - the prices - the sorting possibilities on the site Less ... the delivery methods - no possibility of collection point - preparation sometimes a little long - deliveries by post not very flexible in the end a good 10jour to get these great products.
Lucas D.
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Answer from Freezedried & Co
Hello, thank you for your feedback! We're surprised that you weren't able to choose a relay point on the site, normally this is done without any problem after validating the basket. Next time this happens to you, don't hesitate to call us on 02.97.87.23.73 to solve the problem together! The Lyo team wishes you a good day 😉
5
/5
★★★★★
Efficient
Julie M.
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Answer from Freezedried & Co
Thanks for the note ????? 🙂 The Lyo team
5
/5
★★★★★
The site is really top notch with a very wide choice. Order conformed to my request and received quickly. Very pleased.
Elise D.
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Answer from Freezedried & Co
Thank you very much for your message and for your confidence! We'll pass the word on to the whole team 🙂 The Lyo team wishes you a wonderful day
5
/5
★★★★★
All correct
Comprador Verificado
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Answer from Freezedried & Co
Thank you for taking the time to give us your opinion. Thank you for your trust. The Lio Team
5
/5
★★★★★
Fast shipping and neatly packaged. Good product.
Comprador Verificado
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Answer from Freezedried & Co
Thank you for your comments after your order on our website 🙂 The Lio Team
5
/5
★★★★★
Choice and efficient service. It's a shame about the price increases and the lack of availability of many products.
Michel D.
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Answer from Freezedried & Co
Thank you for your message. Concerning the price increase, you can always have a look at our "Sales" section on the site, which includes all the current discounts 😉
5
/5
★★★★★
-
Comprador Verificado
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Answer from Freezedried & Co
Thank you for your feedback. The Lyophilized & Co team
5
/5
★★★★★
Great products and exceptionally responsive after-sales service. Thanks to them I can leave on Monday for my trek Thanks and courage to the whole team with the change of premises ????
Carlos F.
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Answer from Freezedried & Co
Hello, thank you very much for the encouragement and for your message, we'll pass the word on to the whole team 😉 Enjoy your trek! The Lyo team
4
/5
★★★★☆
Very quick to prepare and great for trekking! However, being allergic to peanuts, I read the ingredients and allergens of all the products I bought but I still received one of the dishes with peanuts in it. Please reread the product sheets when you receive them 😉
Michel D.
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Answer from Freezedried & Co
Hello, We apologize for this. Our suppliers sometimes change the composition of their recipes without notifying us so we must have missed it. Next time, please let us know the name of the recipe in question so that we can make the changes 😉 The Lyo team
5
/5
★★★★★
-
Guillaume R.
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Answer from Freezedried & Co
Thanks for the note ????? 🙂 The Lyo team
5
/5
★★★★★
Guillaume R.
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Answer from Freezedried & Co
Thanks for the note ????? 🙂 The Lyo team
5
/5
★★★★★
-
Guillaume R.
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Answer from Freezedried & Co
Thanks for the note ????? 🙂 The Lyo team
1
/5
★☆☆☆☆
No need to be in a hurry... We are 28/07/2023 I ordered on 21/07/2023 and since no news. I will no longer order from this site.
Sophie M.
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Answer from Freezedried & Co
Hello. Due to a peak in activity and the move of our logistics warehouse, we have experienced a delay in the dispatch of parcels. Please do not hesitate to contact us on 02.97.87.23.73 or by e-mail at [email protected] to resolve the problem. The Lyo team
3
/5
★★★☆☆
Wide choice of products but unfortunately delivery too slow (order placed on 21/08 ..... Delivery on 29/08
Jean D.
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Answer from Freezedried & Co
Hello, Due to the relocation of our logistics department and a peak in activity, we have experienced a delay in the dispatch of orders. We apologize for this delay. Please do not hesitate to contact us by e-mail or by phone with your next order if you need your parcel more quickly. The Lyo Team
5
/5
★★★★★
Speed of service
Hugo L.
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Answer from Freezedried & Co
The Lyophilise & Co team thanks you 🙂
5
/5
★★★★★
The team's attentiveness and efficiency 🙂 thank you!
Guillaume B.
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Answer from Freezedried & Co
Many thanks for your feedback. The Lyo team ???
5
/5
★★★★★
All that's left now is to test the products. I hope I've chosen well 😉
Lucas R.
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Answer from Freezedried & Co
Thank you for your comment! Have a nice day? The Lyo Team ???
5
/5
★★★★★
Serviço de topo. Extensa lista de produtos para todo o tipo de aventura/sobrevivência Aconselho vivamente.
Jean M.
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Answer from Freezedried & Co
Obrigado pela vossa opinião. A equipa Lyo 🙂
5
/5
★★★★★
Deadlines met, team attentive and very pleasant contact. I will order again without hesitation.
Charlotte L.
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Answer from Freezedried & Co
The Lyo team thanks you for this nice review 😉
3
/5
★★★☆☆
-
Michel R.
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Answer from Freezedried & Co
Thanks a lot for the note! The Lyo team ???
3
/5
★★★☆☆
Michel R.
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Answer from Freezedried & Co
Thanks a lot for the note! The Lyo team ???
3
/5
★★★☆☆
-
Michel R.
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Answer from Freezedried & Co
Thanks a lot for the note! The Lyo team ???
1
/5
★☆☆☆☆
-
Comprador Verificado
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Answer from Freezedried & Co
Hello, if you have had any problems with your package or if you are not satisfied with our service, please feel free to contact us at +33297872373 or by email at [email protected].
2
/5
★★☆☆☆
Hello, extremely disappointed with the delivery times. I had to cancel my order and leave without the products, which greatly disrupted the organization. Delivery times really suffer in comparison with the leader, a certain Amazon...
Hugo L.
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Answer from Freezedried & Co
Hello, Indeed, following the move of our logistics warehouse and a peak in activity, we have taken a delay in the shipment of our orders, as we have posted on our website. We don't compare ourselves to Amazon, because we're a small company on a human scale, and we do our best to satisfy our customers' needs. If your next order is again slow in arriving and urgent, don't hesitate to contact us at [email protected] or 02.97.87.23.73 to have your parcel prioritized. The Lyo team wishes you a good day
3
/5
★★★☆☆
Preparation and delivery time too long.
Julie D.
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Answer from Freezedried & Co
Hello, Thank you for your order. Due to a peak in activity, we are experiencing a slight delay in the dispatch of orders. If yours is urgent, please do not hesitate to contact us on 02.97.87.23.73 or by e-mail at [email protected] so that we can dispatch it more quickly. The Lyo team wishes you a good day!
5
/5
★★★★★
Very competitive prices, fast delivery, very good communication. Well done website.
Camille R.
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Answer from Freezedried & Co
Thank you for your comprehensive review and feedback! The Lyo team wishes you a good day 🙂
5
/5
★★★★★
-
Lucia G.
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Answer from Freezedried & Co
Thanks for the note ????? 🙂 The Lyo team
5
/5
★★★★★
Lucia G.
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Answer from Freezedried & Co
Thanks for the note ????? 🙂 The Lyo team
5
/5
★★★★★
-
Lucia G.
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Answer from Freezedried & Co
Thanks for the note ????? 🙂 The Lyo team
5
/5
★★★★★
Great service.
Comprador Verificado
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Answer from Freezedried & Co
Thank you very much for your comments. The Lyophilized & Co team