/10
★★★★★
based on 9732 reviews published
★★★★★
based on 9732 reviews published
Latest customer reviews
5
/5
★★★★★
Verified Buyer
Answer from Freezedried & Co
The Freezedried & Co team thanks you for your note 🙂
5
/5
★★★★★
-
Jean L.
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Answer from Freezedried & Co
The Lyophilise & Co team thanks you for the note 🙂
5
/5
★★★★★
Jean L.
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Answer from Freezedried & Co
The Lyophilise & Co team thanks you for the note 🙂
5
/5
★★★★★
-
Jean L.
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Answer from Freezedried & Co
The Lyophilise & Co team thanks you for the note 🙂
5
/5
★★★★★
Top. Answers all questions. Very responsive and accommodating... I recommend+++.
Guillaume M.
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Answer from Freezedried & Co
Thanks for your comment! Have a nice day 😉 The Lyo team
5
/5
★★★★★
1st experience and not the last! Top quality
Guillaume M.
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Answer from Freezedried & Co
Many thanks for your feedback. The Lyo team wishes you a wonderful day 🙂
5
/5
★★★★★
Very fast delivery within 48 hours. Satisfactory products. Would recommend.
Charlotte P.
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Answer from Freezedried & Co
Thank you for your encouragement... And thanks for the note ????? 🙂 The Lyo team
5
/5
★★★★★
-
Lucie M.
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Answer from Freezedried & Co
Thanks for the note ????? 🙂 The Lyo team
5
/5
★★★★★
Lucie M.
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Answer from Freezedried & Co
Thanks for the note ????? 🙂 The Lyo team
5
/5
★★★★★
-
Lucie M.
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Answer from Freezedried & Co
Thanks for the note ????? 🙂 The Lyo team
5
/5
★★★★★
Top-notch after-sales service! Following the move, shipping time extended, but after having a collaborator on line, my package was shipped within the day! Perfect 😉
Nicolas R.
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Answer from Freezedried & Co
The Lyo team would like to thank you for taking the time to write this comprehensive review 😉 Thank you for your confidence!
5
/5
★★★★★
Choice, responsiveness, price.
Claire R.
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Answer from Freezedried & Co
Thank you for your confidence and for this review ????? 🙂 The Lyo team
5
/5
★★★★★
Everything according to the description. Delivery times were met perfectly. Highly recommended.
Comprador Verificado
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Answer from Freezedried & Co
Thank you for your comments after your order on our website 🙂 The Lio Team
3
/5
★★★☆☆
FD&Co provides a huge variety of products and an amazing one stop shop for all things outdooor, particularly food. The site layout is amazing and the and the information is displayed is super helpful (although some of the filters when choosing products were not working). However the stocks were not up to date and they did not have a series of products that I ordered, which not only changed the order but also delayed the delivery which was not in the indicated timeframe. This said they were super helpful and quick to respond in the support channels, and after that shipped the revised order quickly.
Verified Buyer
Answer from Freezedried & Co
Hello, Thank you for your feedback. We've taken your feedback on the filters into account. For your order, we apologise for these problems. Having recently moved our logistics department, we're experiencing some problems but we're working on resolving them. The whole team wishes you a good day!
5
/5
★★★★★
Very good. SAV au top. Just keep going 😀
Lucas D.
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Answer from Freezedried & Co
Thank you for your encouragement... And thanks for the note ????? 🙂 The Lyo team
5
/5
★★★★★
After a week I still haven't received the package and the store is not responding to my messages UPDATE: After consulting with customer service, they managed to send me all the products requested, and they also gave me some gift in the package. It would have been nice to receive an email a little earlier warning that the order is delayed.
Comprador Verificado
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Answer from Freezedried & Co
Thank you for your comments after your order on our website 🙂 We take your comments into account to help us improve. Thank you. The Lio team
5
/5
★★★★★
The telephone service is top-notch. If you have a problem, they make it easy for you to contact them. The products are of high quality and the price is much lower than other sites. Thank you
Hugo R.
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Answer from Freezedried & Co
Our team is committed to doing well, so thank you very much for your feedback and trust 🙂 The Lyo Team
2
/5
★★☆☆☆
Order still not shipped after a week, no status or communication to know what to expect.
Pierre D.
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Answer from Freezedried & Co
Hello, Thank you for your order. We would like to apologize, following the move of our logistics department a short while ago, we have experienced a delay in the shipment of orders. We have highlighted the information on our website, sent a newsletter and we are also communicating on our social networks (Instagram and Facebook) to warn of our delays. We apologize if this information did not reach you. Concerning your order, after checking, we have noticed that there is a product that is not in stock and that is blocking your parcel. Our customer service team will contact you today to discuss with you what to do to unblock your order so that it can finally leave. The Lyo team wishes you a good day.
5
/5
★★★★★
Easy to reach Adaptable
Miguel G.
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Answer from Freezedried & Co
Many thanks for your feedback. The Lyo team wishes you a good day 🙂
5
/5
★★★★★
-
Elise M.
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Answer from Freezedried & Co
Thanks for the note ????? 🙂 The Lyo team
5
/5
★★★★★
Elise M.
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Answer from Freezedried & Co
Thanks for the note ????? 🙂 The Lyo team
5
/5
★★★★★
-
Elise M.
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Answer from Freezedried & Co
Thanks for the note ????? 🙂 The Lyo team
5
/5
★★★★★
Thank you very much for the responsiveness and availability of customer service. Following a slight delay in order processing, you found the solution so that I could receive the meals I ordered before leaving on my travels!
Sophia A.
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Answer from Freezedried & Co
The Lyo team would like to thank you for taking the time to write this comprehensive review 😉 Thank you for your trust and loyalty!
5
/5
★★★★★
Very good
Pierre D.
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Answer from Freezedried & Co
Thanks for your comment! Have a nice day 😉 The Lyo team
5
/5
★★★★★
Despite a constraint linked to the work this store is undergoing, I appreciate its reassuring communication.
Camille R.
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Answer from Freezedried & Co
The Lyo team thanks you for taking the time to leave this review 😉 Thank you for your confidence!
5
/5
★★★★★
A wide choice of products fast delivery and reasonable prices
Anais R.
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Answer from Freezedried & Co
Thanks for your comment! Have a nice day 😉 The Lyo team
5
/5
★★★★★
I will only comment on the order I placed, i.e. the freeze-dried food: lots of choice, varied dishes (plus: possibility of filtering according to the type of meal and the vegetarian dishes option) and less expensive than in some stores like D4! Fast delivery, on time as expected even though I'm abroad. Thank you so much!
Nicolas M.
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Answer from Freezedried & Co
Thank you for your confidence and for your feedback following your order on our website 🙂 The Lyo team
5
/5
★★★★★
Service is always impeccable and they are easy to contact if you have any questions/concerns etc. I recommend
Antoine D.
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Answer from Freezedried & Co
Thank you for your trust, loyalty and for this review ????? 🙂 The Lyo team
5
/5
★★★★★
Never prepare for a trek without lyophilisé.com! It's part of the pleasure as much as the necessity of having good products!
Sofia M.
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Answer from Freezedried & Co
The Lyo team would like to thank you for taking the time to write this comprehensive review 😉 Thank you for your trust and loyalty!
4
/5
★★★★☆
Well-designed, well-made, quality products. Direct, honest contact.
Laurent M.
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Answer from Freezedried & Co
Thank you very much for your feedback! The Lyophilise & Co team