/10
★★★★★
based on 9921 reviews published
★★★★★
based on 9921 reviews published
Latest customer reviews
4
/5
★★★★☆
Fast delivery and good prices
Comprador Verificado
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Answer from Freezedried & Co
Thank you for your comments after your order on our website 🙂 The Lio team ???
1
/5
★☆☆☆☆
I have ordered twice from Lyophilise. Each time I placed an order, the site told me that my product was in stock and ready for immediate delivery. Each time, the product took several weeks to arrive. If you need your product quickly, don't order from Lyophilise.
Guillaume M.
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Answer from Freezedried & Co
We're sorry for the delivery delays you've experienced. Our recent warehouse move has caused some temporary delays. We are actively working to optimize our process to ensure faster and more reliable delivery. Please do not hesitate to contact our customer service department if you experience any delays.
5
/5
★★★★★
-
Pierre L.
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Answer from Freezedried & Co
Thank you for taking the time to rate Lyophilise & Co. The Lyo team ???
5
/5
★★★★★
Pierre L.
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Answer from Freezedried & Co
Thank you for taking the time to rate Lyophilise & Co. The Lyo team ???
5
/5
★★★★★
-
Pierre L.
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Answer from Freezedried & Co
Thank you for taking the time to rate Lyophilise & Co. The Lyo team ???
5
/5
★★★★★
Very responsive customer service and a very nice team - a site to support!
Pierre L.
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Answer from Freezedried & Co
Thank you very much for your feedback. The Lyo Team ???
5
/5
★★★★★
Simple control
Jean D.
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Answer from Freezedried & Co
Thanks for the note ????? 🙂 The Lyo team ???
5
/5
★★★★★
Fast and efficient
Nicolas P.
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Answer from Freezedried & Co
Thanks for your comment! Have a nice day 😉 The Lyo team
5
/5
★★★★★
-
Pierre T.
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Answer from Freezedried & Co
Thanks for the note ????? 🙂 The Lyo team
5
/5
★★★★★
Pierre T.
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Answer from Freezedried & Co
Thanks for the note ????? 🙂 The Lyo team
5
/5
★★★★★
-
Pierre T.
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Answer from Freezedried & Co
Thanks for the note ????? 🙂 The Lyo team
1
/5
★☆☆☆☆
On the web they said that the purchased product would be delivered within five working days. It does not seem to have been so... I have not received it yet and I leave today from ....
Comprador Verificado
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Answer from Freezedried & Co
Hello, Due to the relocation of our logistics department and a peak in activity, we have experienced a delay in the shipment of orders. We apologize for this. Your order has been shipped. Please feel free to contact us at 02.97.87.23.73 or by email at [email protected] when you place your next order so that we can ship it faster. Have a nice day
4
/5
★★★★☆
-
Elise T.
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Answer from Freezedried & Co
Thanks for the note! The Lyophilise & Co team
4
/5
★★★★☆
Elise T.
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Answer from Freezedried & Co
Thanks for the note! The Lyophilise & Co team
4
/5
★★★★☆
-
Elise T.
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Answer from Freezedried & Co
Thanks for the note! The Lyophilise & Co team
4
/5
★★★★☆
I love: - the choice - the prices - the sorting possibilities on the site Less ... the delivery methods - no possibility of collection point - preparation sometimes a little long - deliveries by post not very flexible in the end a good 10jour to get these great products.
Lucas D.
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Answer from Freezedried & Co
Hello, thank you for your feedback! We're surprised that you weren't able to choose a relay point on the site, normally this is done without any problem after validating the basket. Next time this happens to you, don't hesitate to call us on 02.97.87.23.73 to solve the problem together! The Lyo team wishes you a good day 😉
5
/5
★★★★★
Efficient
Julie M.
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Answer from Freezedried & Co
Thanks for the note ????? 🙂 The Lyo team
5
/5
★★★★★
The site is really top notch with a very wide choice. Order conformed to my request and received quickly. Very pleased.
Elise D.
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Answer from Freezedried & Co
Thank you very much for your message and for your confidence! We'll pass the word on to the whole team 🙂 The Lyo team wishes you a wonderful day
5
/5
★★★★★
All correct
Comprador Verificado
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Answer from Freezedried & Co
Thank you for taking the time to give us your opinion. Thank you for your trust. The Lio Team
5
/5
★★★★★
Fast shipping and neatly packaged. Good product.
Comprador Verificado
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Answer from Freezedried & Co
Thank you for your comments after your order on our website 🙂 The Lio Team
5
/5
★★★★★
Choice and efficient service. It's a shame about the price increases and the lack of availability of many products.
Michel D.
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Answer from Freezedried & Co
Thank you for your message. Concerning the price increase, you can always have a look at our "Sales" section on the site, which includes all the current discounts 😉
5
/5
★★★★★
-
Comprador Verificado
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Answer from Freezedried & Co
Thank you for your feedback. The Lyophilized & Co team
5
/5
★★★★★
Great products and exceptionally responsive after-sales service. Thanks to them I can leave on Monday for my trek Thanks and courage to the whole team with the change of premises ????
Carlos F.
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Answer from Freezedried & Co
Hello, thank you very much for the encouragement and for your message, we'll pass the word on to the whole team 😉 Enjoy your trek! The Lyo team
4
/5
★★★★☆
Very quick to prepare and great for trekking! However, being allergic to peanuts, I read the ingredients and allergens of all the products I bought but I still received one of the dishes with peanuts in it. Please reread the product sheets when you receive them 😉
Michel D.
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Answer from Freezedried & Co
Hello, We apologize for this. Our suppliers sometimes change the composition of their recipes without notifying us so we must have missed it. Next time, please let us know the name of the recipe in question so that we can make the changes 😉 The Lyo team
5
/5
★★★★★
-
Guillaume R.
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Answer from Freezedried & Co
Thanks for the note ????? 🙂 The Lyo team
5
/5
★★★★★
Guillaume R.
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Answer from Freezedried & Co
Thanks for the note ????? 🙂 The Lyo team
5
/5
★★★★★
-
Guillaume R.
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Answer from Freezedried & Co
Thanks for the note ????? 🙂 The Lyo team
1
/5
★☆☆☆☆
No need to be in a hurry... We are 28/07/2023 I ordered on 21/07/2023 and since no news. I will no longer order from this site.
Sophie M.
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Answer from Freezedried & Co
Hello. Due to a peak in activity and the move of our logistics warehouse, we have experienced a delay in the dispatch of parcels. Please do not hesitate to contact us on 02.97.87.23.73 or by e-mail at [email protected] to resolve the problem. The Lyo team
3
/5
★★★☆☆
Wide choice of products but unfortunately delivery too slow (order placed on 21/08 ..... Delivery on 29/08
Jean D.
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Answer from Freezedried & Co
Hello, Due to the relocation of our logistics department and a peak in activity, we have experienced a delay in the dispatch of orders. We apologize for this delay. Please do not hesitate to contact us by e-mail or by phone with your next order if you need your parcel more quickly. The Lyo Team
5
/5
★★★★★
Speed of service
Hugo L.
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Answer from Freezedried & Co
The Lyophilise & Co team thanks you 🙂