9.7/10
★★★★★
based on 10844 reviews published

Latest customer reviews

1 /5
★☆☆☆☆

On the web they said that the purchased product would be delivered within five working days. It does not seem to have been so... I have not received it yet and I leave today from ....

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Comprador Verificado
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Answer from Freezedried & Co
Hello, Due to the relocation of our logistics department and a peak in activity, we have experienced a delay in the shipment of orders. We apologize for this. Your order has been shipped. Please feel free to contact us at 02.97.87.23.73 or by email at [email protected] when you place your next order so that we can ship it faster. Have a nice day
4 /5
★★★★☆

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Elise T.
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Answer from Freezedried & Co
Thanks for the note! The Lyophilise & Co team
4 /5
★★★★☆

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Elise T.
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Answer from Freezedried & Co
Thanks for the note! The Lyophilise & Co team
4 /5
★★★★☆

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Elise T.
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Answer from Freezedried & Co
Thanks for the note! The Lyophilise & Co team
4 /5
★★★★☆

I love: - the choice - the prices - the sorting possibilities on the site Less ... the delivery methods - no possibility of collection point - preparation sometimes a little long - deliveries by post not very flexible in the end a good 10jour to get these great products.

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Lucas D.
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Answer from Freezedried & Co
Hello, thank you for your feedback! We're surprised that you weren't able to choose a relay point on the site, normally this is done without any problem after validating the basket. Next time this happens to you, don't hesitate to call us on 02.97.87.23.73 to solve the problem together! The Lyo team wishes you a good day πŸ˜‰
5 /5
★★★★★

Efficient

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Julie M.
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Answer from Freezedried & Co
Thanks for the note ????? πŸ™‚ The Lyo team
5 /5
★★★★★

The site is really top notch with a very wide choice. Order conformed to my request and received quickly. Very pleased.

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Elise D.
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Answer from Freezedried & Co
Thank you very much for your message and for your confidence! We'll pass the word on to the whole team πŸ™‚ The Lyo team wishes you a wonderful day
5 /5
★★★★★

All correct

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Comprador Verificado
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Answer from Freezedried & Co
Thank you for taking the time to give us your opinion. Thank you for your trust. The Lio Team
5 /5
★★★★★

Fast shipping and neatly packaged. Good product.

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Comprador Verificado
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Answer from Freezedried & Co
Thank you for your comments after your order on our website πŸ™‚ The Lio Team
5 /5
★★★★★

Choice and efficient service. It's a shame about the price increases and the lack of availability of many products.

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Michel D.
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Answer from Freezedried & Co
Thank you for your message. Concerning the price increase, you can always have a look at our "Sales" section on the site, which includes all the current discounts πŸ˜‰
5 /5
★★★★★

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Comprador Verificado
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Answer from Freezedried & Co
Thank you for your feedback. The Lyophilized & Co team
5 /5
★★★★★

Great products and exceptionally responsive after-sales service. Thanks to them I can leave on Monday for my trek Thanks and courage to the whole team with the change of premises ????

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Carlos F.
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Answer from Freezedried & Co
Hello, thank you very much for the encouragement and for your message, we'll pass the word on to the whole team πŸ˜‰ Enjoy your trek! The Lyo team
4 /5
★★★★☆

Very quick to prepare and great for trekking! However, being allergic to peanuts, I read the ingredients and allergens of all the products I bought but I still received one of the dishes with peanuts in it. Please reread the product sheets when you receive them πŸ˜‰

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Michel D.
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Answer from Freezedried & Co
Hello, We apologize for this. Our suppliers sometimes change the composition of their recipes without notifying us so we must have missed it. Next time, please let us know the name of the recipe in question so that we can make the changes πŸ˜‰ The Lyo team
5 /5
★★★★★

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Guillaume R.
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Answer from Freezedried & Co
Thanks for the note ????? πŸ™‚ The Lyo team
5 /5
★★★★★

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Guillaume R.
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Answer from Freezedried & Co
Thanks for the note ????? πŸ™‚ The Lyo team
5 /5
★★★★★

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Guillaume R.
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Answer from Freezedried & Co
Thanks for the note ????? πŸ™‚ The Lyo team
1 /5
★☆☆☆☆

No need to be in a hurry... We are 28/07/2023 I ordered on 21/07/2023 and since no news. I will no longer order from this site.

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Sophie M.
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Answer from Freezedried & Co
Hello. Due to a peak in activity and the move of our logistics warehouse, we have experienced a delay in the dispatch of parcels. Please do not hesitate to contact us on 02.97.87.23.73 or by e-mail at [email protected] to resolve the problem. The Lyo team
3 /5
★★★☆☆

Wide choice of products but unfortunately delivery too slow (order placed on 21/08 ..... Delivery on 29/08

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Jean D.
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Answer from Freezedried & Co
Hello, Due to the relocation of our logistics department and a peak in activity, we have experienced a delay in the dispatch of orders. We apologize for this delay. Please do not hesitate to contact us by e-mail or by phone with your next order if you need your parcel more quickly. The Lyo Team
5 /5
★★★★★

Speed of service

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Hugo L.
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Answer from Freezedried & Co
The Lyophilise & Co team thanks you πŸ™‚
5 /5
★★★★★

The team's attentiveness and efficiency πŸ™‚ thank you!

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Guillaume B.
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Answer from Freezedried & Co
Many thanks for your feedback. The Lyo team ???
5 /5
★★★★★

All that's left now is to test the products. I hope I've chosen well πŸ˜‰

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Lucas R.
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Answer from Freezedried & Co
Thank you for your comment! Have a nice day? The Lyo Team ???
5 /5
★★★★★

ServiΓ§o de topo. Extensa lista de produtos para todo o tipo de aventura/sobrevivΓͺncia Aconselho vivamente.

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Jean M.
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Answer from Freezedried & Co
Obrigado pela vossa opiniΓ£o. A equipa Lyo πŸ™‚
5 /5
★★★★★

Deadlines met, team attentive and very pleasant contact. I will order again without hesitation.

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Charlotte L.
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Answer from Freezedried & Co
The Lyo team thanks you for this nice review πŸ˜‰
3 /5
★★★☆☆

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Michel R.
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Answer from Freezedried & Co
Thanks a lot for the note! The Lyo team ???
3 /5
★★★☆☆

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Michel R.
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Answer from Freezedried & Co
Thanks a lot for the note! The Lyo team ???
3 /5
★★★☆☆

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Michel R.
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Answer from Freezedried & Co
Thanks a lot for the note! The Lyo team ???
1 /5
★☆☆☆☆

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Comprador Verificado
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Answer from Freezedried & Co
Hello, if you have had any problems with your package or if you are not satisfied with our service, please feel free to contact us at +33297872373 or by email at [email protected].
2 /5
★★☆☆☆

Hello, extremely disappointed with the delivery times. I had to cancel my order and leave without the products, which greatly disrupted the organization. Delivery times really suffer in comparison with the leader, a certain Amazon...

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Hugo L.
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Answer from Freezedried & Co
Hello, Indeed, following the move of our logistics warehouse and a peak in activity, we have taken a delay in the shipment of our orders, as we have posted on our website. We don't compare ourselves to Amazon, because we're a small company on a human scale, and we do our best to satisfy our customers' needs. If your next order is again slow in arriving and urgent, don't hesitate to contact us at [email protected] or 02.97.87.23.73 to have your parcel prioritized. The Lyo team wishes you a good day
3 /5
★★★☆☆

Preparation and delivery time too long.

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Julie D.
Translated review
Answer from Freezedried & Co
Hello, Thank you for your order. Due to a peak in activity, we are experiencing a slight delay in the dispatch of orders. If yours is urgent, please do not hesitate to contact us on 02.97.87.23.73 or by e-mail at [email protected] so that we can dispatch it more quickly. The Lyo team wishes you a good day!
5 /5
★★★★★

Very competitive prices, fast delivery, very good communication. Well done website.

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Camille R.
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Answer from Freezedried & Co
Thank you for your comprehensive review and feedback! The Lyo team wishes you a good day πŸ™‚
5 /5
★★★★★

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Lucia G.
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Answer from Freezedried & Co
Thanks for the note ????? πŸ™‚ The Lyo team
5 /5
★★★★★

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Lucia G.
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Answer from Freezedried & Co
Thanks for the note ????? πŸ™‚ The Lyo team
5 /5
★★★★★

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Lucia G.
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Answer from Freezedried & Co
Thanks for the note ????? πŸ™‚ The Lyo team
5 /5
★★★★★

Great service.

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Comprador Verificado
Translated review
Answer from Freezedried & Co
Thank you very much for your comments. The Lyophilized & Co team
5 /5
★★★★★

2 purchasing experiences with them, the first in May which went perfectly: shipped 48 hours after purchase. The 2nd in July, right in the middle of their move. Although it wasn't shipped in 48 hours, after contacting their sales department, they were able to arrange for my order to arrive in time for my hike.

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Nicolas R.
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Answer from Freezedried & Co
Thank you very much for your feedback. We're delighted to be able to slip into your backpack for your hikes! The Lyo team
5 /5
★★★★★

The shipment was very fast. The packaging in a second life box is a very good idea. Thank you

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Jean L.
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Answer from Freezedried & Co
The Lyo team thanks you for taking the time to leave this review πŸ˜‰ Thank you for your confidence!
5 /5
★★★★★

Very good quality small multi-purpose shovel. Really pleased with my purchase. I recommend it without any problem.

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Theo D.
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Answer from Freezedried & Co
Thank you very much for your feedback! The Lyophilise & Co team wishes you a wonderful day πŸ™‚
5 /5
★★★★★

Listens to customers and takes initiatives to meet their demands for rapid delivery

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Hugo R.
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Answer from Freezedried & Co
Our team is committed to doing well, so thank you very much for your feedback and trust πŸ™‚ The Lyo Team
3 /5
★★★☆☆

Order received yesterday. Made for survival bag. Disappointed to see a Gourmiz coconut cereal bar expired on 7/25/23. Especially with large order. I don't see how I can put it in a survival bag .

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Laurent R.
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Answer from Freezedried & Co
Thank you for your order. We apologize for the storage date problem, our customer service will contact you to see with you what to do to solve this problem. Have a nice day from the Lyo team.
5 /5
★★★★★

Wide selection, fast delivery

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Theo M.
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Answer from Freezedried & Co
Thank you so much for your feedback and your confidence! The Lyo team wishes you all the best πŸ™‚