/10
★★★★★
based on 9921 reviews published
★★★★★
based on 9921 reviews published
Latest customer reviews
5
/5
★★★★★
Service is always impeccable and they are easy to contact if you have any questions/concerns etc. I recommend
Antoine D.
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Answer from Freezedried & Co
Thank you for your trust, loyalty and for this review ????? 🙂 The Lyo team
5
/5
★★★★★
Never prepare for a trek without lyophilisé.com! It's part of the pleasure as much as the necessity of having good products!
Sofia M.
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Answer from Freezedried & Co
The Lyo team would like to thank you for taking the time to write this comprehensive review 😉 Thank you for your trust and loyalty!
4
/5
★★★★☆
Well-designed, well-made, quality products. Direct, honest contact.
Laurent M.
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Answer from Freezedried & Co
Thank you very much for your feedback! The Lyophilise & Co team
5
/5
★★★★★
-
Pierre R.
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Answer from Freezedried & Co
Thanks for the note ????? 🙂 The Lyo team
5
/5
★★★★★
Pierre R.
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Answer from Freezedried & Co
Thanks for the note ????? 🙂 The Lyo team
5
/5
★★★★★
-
Pierre R.
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Answer from Freezedried & Co
Thanks for the note ????? 🙂 The Lyo team
1
/5
★☆☆☆☆
My order is awaiting delivery. I would have liked to know why and if my order would arrive before my departure on 10/08/2023. I would have liked to test my equipment before departure.
Theo M.
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Answer from Freezedried & Co
Hello, Following the relocation of our logistics department some time ago, we have experienced a delay in the dispatch of orders. We apologize for this. After checking our platform, we noticed that your order was missing a product in stock. Our customer service will contact you by e-mail to see what can be done to ensure that your parcel arrives quickly. Have a nice day from the Lyo team!
5
/5
★★★★★
Easy-to-reach customer service to support the urgency of the order, which will be prepared the same day for immediate dispatch.
Jean R.
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Answer from Freezedried & Co
Many thanks for your feedback! We always make sure that your most urgent orders are dispatched fairly quickly 🙂 The Lyo team wishes you a wonderful day!
5
/5
★★★★★
Great service! They went out of their way to make sure I received my parcel before I left. Thank you so much!
Hugo L.
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Answer from Freezedried & Co
The Lyo team would like to thank you for your kind review! It's not an easy time for the company right now, but we're always here if you need your order quickly 🙂 Have a nice day!
5
/5
★★★★★
Despite the company's move, the service and attentiveness was super fast. First experience and not the last I think.
Michel B.
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Answer from Freezedried & Co
A big thank you for your feedback and your confidence, we're spreading the word to the whole team! Have a nice day 🙂
5
/5
★★★★★
Wide choice of freeze-dried and sterilized products, for all types of stomachs and hikes. Some products are more survival-oriented in case of need. Very friendly staff on every call.
Lucie D.
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Answer from Freezedried & Co
The Lyo team would like to thank you for taking the time to write this comprehensive review and for your feedback 😉 Thank you for your trust and loyalty!
5
/5
★★★★★
Reference site in the survival/rando field
Nicolas R.
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Answer from Freezedried & Co
Thank you for your opinion, we are touched by your comment. A big thank you for your trust 🙂 The Lyo team
5
/5
★★★★★
Perfect as usual!
Antoine T.
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Answer from Freezedried & Co
Thanks for your comment! Have a nice day 😉 The Lyo team
5
/5
★★★★★
Fast and efficient
Theo T.
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Answer from Freezedried & Co
Thank you for your confidence in our products 🙂 The Lyo team
5
/5
★★★★★
-
Elise R.
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Answer from Freezedried & Co
Thanks for the note! The Lyophilise & Co team
5
/5
★★★★★
Elise R.
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Answer from Freezedried & Co
Thanks for the note! The Lyophilise & Co team
5
/5
★★★★★
-
Elise R.
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Answer from Freezedried & Co
Thanks for the note! The Lyophilise & Co team
5
/5
★★★★★
The team is very responsive and was able to react efficiently so that I received my order on time. Very satisfied as usual.
Jean M.
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Answer from Freezedried & Co
The Lyo team would like to thank you for taking the time to write this comprehensive review 😉 Thank you for your trust and loyalty!
5
/5
★★★★★
Verified Buyer
Answer from Freezedried & Co
Thank you for this rating! The Freezedried & Co team
5
/5
★★★★★
-
Antoine D.
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Answer from Freezedried & Co
Thank you for your note. The Lyophilise & Co team
5
/5
★★★★★
Antoine D.
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Answer from Freezedried & Co
Thank you for your note. The Lyophilise & Co team
5
/5
★★★★★
-
Antoine D.
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Answer from Freezedried & Co
Thank you for your note. The Lyophilise & Co team
2
/5
★★☆☆☆
Choose your relay point .. I wasn't asked which one I prefer and I end up with one more than 30 minutes away with lousy opening hours.
Marie B.
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Answer from Freezedried & Co
Hello, once you've arrived at your basket, our website offers you to choose your relay point. Perhaps you didn't see it? The Lyo team apologizes for this. Next time, don't hesitate to contact our customer service department at [email protected] or 02.97.87.23.73 for more information on relay points. Have a nice day from the Lyo team.
5
/5
★★★★★
Fast delivery to Spain, all good!
Verified Buyer
Answer from Freezedried & Co
Thank you for your feedback following your order placed on our site 🙂 The Freezedried & Co team
5
/5
★★★★★
-
Antoine R.
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Answer from Freezedried & Co
Thank you for taking the time to rate Lyophilise & Co. Thank you for your trust. The Lyophilise & Co team
5
/5
★★★★★
Antoine R.
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Answer from Freezedried & Co
Thank you for taking the time to rate Lyophilise & Co. Thank you for your trust. The Lyophilise & Co team
5
/5
★★★★★
-
Antoine R.
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Answer from Freezedried & Co
Thank you for taking the time to rate Lyophilise & Co. Thank you for your trust. The Lyophilise & Co team
5
/5
★★★★★
-
Nicolas L.
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Answer from Freezedried & Co
The Lyophilise & Co team thanks you for the note 🙂
5
/5
★★★★★
Nicolas L.
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Answer from Freezedried & Co
The Lyophilise & Co team thanks you for the note 🙂
5
/5
★★★★★
-
Nicolas L.
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Answer from Freezedried & Co
The Lyophilise & Co team thanks you for the note 🙂