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S
Rating: 5 out of 5
Perfect nothing to say thank you
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Customer reviews of French Market
Trust Attestation
9,6
/10
Overall rating: 9,6 out of 10
Based on 551 published reviews
Summary of reviews
The online store French Market excels in providing high-quality products that match their descriptions, consistently impressing customers with their authenticity. Fast shipping is a hallmark of the shopping experience, with many noting that orders arrive quickly and as expected, contributing to overall satisfaction. The website navigation is user-friendly, making it easy for shoppers to find what they need efficiently. Customer service stands out for its responsiveness and professionalism, with team members actively reaching out to clarify order details and ensure a smooth process.
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V
Rating: 5 out of 5
Perfect...
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C
Rating: 5 out of 5
Fast delivery
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I
Rating: 5 out of 5
Very happy with the product and the speed of delivery
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A
Rating: 5 out of 5
Fast, efficient, nothing else to say!
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P
Rating: 5 out of 5
very good!
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M
Rating: 1 out of 5
Order not received
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Response from French Market
Hello,
We are sorry to read your comment.
After checking the official La Poste tracking, your order is indicated as delivered on Friday, July 3rd at 12:02 PM in your mailbox.
However, we understand your concern if you have not found it. We invite you to check with the people in your household, your neighbors, or possibly with your mail carrier. You can also contact us directly so that we can assist you in the procedures with La Poste if necessary.
We remain at your disposal.
Best regards,
The French Market team
We are sorry to read your comment.
After checking the official La Poste tracking, your order is indicated as delivered on Friday, July 3rd at 12:02 PM in your mailbox.
However, we understand your concern if you have not found it. We invite you to check with the people in your household, your neighbors, or possibly with your mail carrier. You can also contact us directly so that we can assist you in the procedures with La Poste if necessary.
We remain at your disposal.
Best regards,
The French Market team
F
Rating: 5 out of 5
Fast and compliant with the announcement
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H
Rating: 5 out of 5
Top
C
Rating: 5 out of 5
Perfect, good prices, items sent quickly, thank you
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A
Rating: 5 out of 5
Everything was great and shipping was fast. I was initially quite skeptical because I had never heard of French Market before, but I will order there again.
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D
Rating: 5 out of 5
Very happy with the speed of shipping and the care taken in the product packaging. Thank you, it's great
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A
Rating: 5 out of 5
Good
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G
Rating: 4 out of 5
Good product ultra fast delivery
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G
Rating: 4 out of 5
Navigation is simple on the site
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M
Rating: 5 out of 5
Perfect cap! Fast delivery! I recommend
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S
Rating: 5 out of 5
Even more beautiful pyjama shorts in real life.
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L
Rating: 5 out of 5
Excellent products in accordance with the descriptions. Fast delivery and great customer service that was very responsive when I contacted them to confirm a delivery date with a holiday in between. I recommend!
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P
Rating: 5 out of 5
Everything was satisfactory
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S
Rating: 5 out of 5
Very professional
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A
Rating: 4 out of 5
Received quickly Good quality
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C
Rating: 1 out of 5
Catastrophe 2.0
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Response from French Market
Good day,
we are sorry that your experience did not meet your expectations.
However, we would like to make an important clarification: With your order, you chose to have the delivery sent to a pickup point. This shipping method is offered at a lower price than home delivery. Your package was properly shipped according to the shipping method selected at the time of ordering.
We understand that you may not like the way to the pickup point in hindsight. However, this is neither a mistake on our part nor a problem with our service. The choice of shipping method is made by the customer when confirming the order.
Our team is of course still available to assist you and find the best possible solution within our delivery terms.
Best regards,
Your French Market Team
we are sorry that your experience did not meet your expectations.
However, we would like to make an important clarification: With your order, you chose to have the delivery sent to a pickup point. This shipping method is offered at a lower price than home delivery. Your package was properly shipped according to the shipping method selected at the time of ordering.
We understand that you may not like the way to the pickup point in hindsight. However, this is neither a mistake on our part nor a problem with our service. The choice of shipping method is made by the customer when confirming the order.
Our team is of course still available to assist you and find the best possible solution within our delivery terms.
Best regards,
Your French Market Team
L
Rating: 5 out of 5
Good and fast service, they contacted me when it turned out that 1 product was ordered in a different size to ask if this was correct.
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F
Rating: 5 out of 5
Very happy with good quality
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R
Rating: 5 out of 5
-
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M
Rating: 5 out of 5
The delivery came quickly and the process was straightforward.
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D
Rating: 5 out of 5
Great site. I called for information, the manager was attentive and provided me with good information. Thank you very much
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J
Rating: 5 out of 5
No problem, everything is fine
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A
Rating: 5 out of 5
Call to customer service for information before ordering. Quick and very clear response. Fast delivery and perfect packaging. 1st order, 1st review and for now it's perfect!
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J
Rating: 5 out of 5
Very well, everything is clear, the deadlines are respected, thank you
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G
Rating: 5 out of 5
Fast delivery. Quality product exactly matching the description. Very satisfied
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L
Rating: 5 out of 5
Perfect, products conforming and they match what is seen on the site, fast shipping time as specified on the site
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C
Rating: 5 out of 5
Order placed, received quickly
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R
Rating: 1 out of 5
Disappointed, it was for a gift and still hasn't arrived, and the event has passed. Delivery time not respected even with the announced margin as well as the unreliable online tracking.
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Response from French Market
Hello Raphaël,
Thank you for your feedback and we are sincerely sorry to hear that your order did not arrive on time for your event.
The delivery method was "Relais Colis" and we have experienced a lot of delays with this company but this issue is independent of our will.
We have actually decided to no longer offer Relais Colis on our site because they lack seriousness.
Your experience is important to us.
Thank you for your understanding.
Best regards,
The French Market team
Thank you for your feedback and we are sincerely sorry to hear that your order did not arrive on time for your event.
The delivery method was "Relais Colis" and we have experienced a lot of delays with this company but this issue is independent of our will.
We have actually decided to no longer offer Relais Colis on our site because they lack seriousness.
Your experience is important to us.
Thank you for your understanding.
Best regards,
The French Market team
G
Rating: 4 out of 5
Ultra fast delivery, well done
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L
Rating: 5 out of 5
Perfect
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N
Rating: 5 out of 5
Well received, the deadline was respected, great for a first order
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D
Rating: 5 out of 5
very satisfied
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M
Rating: 5 out of 5
Good service and good quality of my goods
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S
Rating: 5 out of 5
Good quality
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