/10
★★★★★
based on 344 published reviews
★★★★★
based on 344 published reviews
Latest negative customer reviews
1/5
★☆☆☆☆
Prices ok. Size not correct, return at own cost, not worth ordering
Frank I.
purchased on 07/12/2024
Translated review
1/5
★☆☆☆☆
I havnt received my order . Its been over a two weeks
Sitha B.
purchased on 02/11/2024
1/5
★☆☆☆☆
Order well received but disappointed because I was supposed to have free shipping but I paid it.
Nathalie L.
purchased on 19/10/2024
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Answer from
French Market
Hello, free shipping is only available for deliveries to points de retrait, colissimo, mondial relay, relais colis and relais pick up.
If you have chosen home delivery, we do not offer shipping costs for home delivery.
Sincerely
If you have chosen home delivery, we do not offer shipping costs for home delivery.
Sincerely
1/5
★☆☆☆☆
After 10 days I still haven't received the package
Luca G.
purchased on 10/03/2024
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1/5
★☆☆☆☆
I still haven't received my order placed on 12/13/24
Giorgia V.
purchased on 13/02/2024
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1/5
★☆☆☆☆
Frenchmarket has my money but i still don't have my order!!!! This is pure fraud to me!!!!
Hans C.
purchased on 05/11/2023
1/5
★☆☆☆☆
I received the wrong product in the wrong size.
Emilia R.
purchased on 06/10/2023
Answer from
French Market
hello, yes indeed we made a mistake with your order.
But we have refunded your order in full and offered you the item you received by mistake without having to send it back to us.
A thousand apologies again.
But we have refunded your order in full and offered you the item you received by mistake without having to send it back to us.
A thousand apologies again.
1/5
★☆☆☆☆
Return shipment done. Package is not refunded.
Benjamin H.
purchased on 01/08/2023
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Answer from
French Market
Bonjour, nous comprenons votre mécontentement lors de votre évaluation, mais à ce jour, nous n'avions pas encore reçu votre colis en retour.
Depuis, nous l'avons reçu et le remboursement a effectivement été effectué le jour même de la réception.
Votre commentaire n'était donc pas très gentil.
Depuis, nous l'avons reçu et le remboursement a effectivement été effectué le jour même de la réception.
Votre commentaire n'était donc pas très gentil.
1/5
★☆☆☆☆
I received my package well before the delivery date.
Alladoumbaye O.
purchased on 22/03/2023
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Answer from
French Market
Hello, we are delighted that you were satisfied, it is a pity that you put 1 star on 5 because it does not reflect your opinion which seems positive to us.
It's probably a mistake on your part. It's not a big deal.
Sincerely
It's probably a mistake on your part. It's not a big deal.
Sincerely
1/5
★☆☆☆☆
Terribly disappointed with the products that are not French made as your name implied
Ophélie L.
purchased on 07/11/2022
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Answer from
French Market
Our site is called French Market to claim to be a French store that pays its taxes in France and that employs in France.
We have never claimed to sell French-made products.
You bought 13 pairs of fancy socks for 33€60 free shipping and you think they are made in France.
We believe that these organic cotton socks are of good quality for a good value for money.
If you are not satisfied with our service we are sorry, we sincerely believe that we have done our job to the best.
Sincerely
We have never claimed to sell French-made products.
You bought 13 pairs of fancy socks for 33€60 free shipping and you think they are made in France.
We believe that these organic cotton socks are of good quality for a good value for money.
If you are not satisfied with our service we are sorry, we sincerely believe that we have done our job to the best.
Sincerely