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★★★★★
based on 2409 reviews published
Summary of reviews
The online store Gérard Bertrand consistently excels in service, with numerous mentions of impeccable customer support and efficient communication throughout the purchasing process. Customers highlight the swift delivery times, often receiving their orders much sooner than anticipated, which adds to the overall positive experience. The packaging of the products is frequently praised for its sturdiness and care, ensuring that items arrive in perfect condition, while the quality of the wines is celebrated, with many noting the freshness and exceptional taste.
Latest customer reviews
Fast order processing
Perfect from start to finish
Thanks for the kind dedication GG👍😁🤠
Top
Very good wine and very fast service!
No problem order delivered as requested
Packed very carefully, delivered quickly.
Fast efficient, I recommend 👍
5*****
All is ok
A good wine at a good price. Easy ordering and fast delivery. I just think the shipping costs are too high.
It's not the first time I've ordered wine and I'm satisfied; it's just a shame that the parcels don't all arrive at the same time.
Great product
Hello, Gerard Bertrand is a safe bet. The wines are of high quality. The parcel arrived in perfect condition.
Fast delivery without problems 72 hours ago and opening of the first bottle expected in 8 days 😀
One of the cases was broken.
Efficient service, fast delivery. Thank you
Great wines at reasonable prices! I recommend
Top
Very effective
Very good product Especially when we are intolerant to sulfites and I can drink a little wine moderately from time to time 😉😊 Thank you very much 😊
My order arrived broken so couldn't see anything not accepted at the relay point! 😏
Delivery on time and on schedule. Product conforms. Quality wine after first tasting.
Perfect
Delivery on time and delicious wine
Very fast and very satisfzussnt
My order was picked up yesterday 06 September 2024, in this delivery failure your services are in no way responsible. The 2 parcels remained in backlog at Chronopost Arras (62000) then on 30/09 were transferred to Chronopost Seclin (59000) 3 km from my home, then transferred to the post office in Santes (59211) to be picked up yesterday Friday, September 06; However between all these dates, Zero information from Chronopost, I was wandered from service to service including with the zombie iA that is "Leonard". A GOLD "Pinocchio" for communication and the lack of feedback from Chronopost. I am extremely disappointed by this obscure and complicated episode from your service provider on such a basic delivery issue. Chronopost: 0 * Gérard Bertrand: 5 *. Three PDFs of the parcels received will be sent to you. Yours sincerely, Jean Gilbert LE GOANVIC
Everything is perfect and the order arrived safely and on time. Thank you
Top
Amazing! Quality wines at all levels, from table wines to grands crus, with good value for money. And organic too!
Fast, efficient and well-protected products
Very fast delivery
Very good
Perfect
Exceptional wines, excellent, personalized customer service.
Fast, efficient service
Good wines. Good service.
Everything was great.
Very good white wine
Excellent quality product. Vintage 2023 totally different from the previous ones and much appreciated! on the other hand, the carriers are a black spot: delivery of 10 parcels in 3 x!!! obligation to reschedule the dates and free up time to wait for these carriers => DPD and DHL: rating: ZERO!