Customer reviews of Gérard bertrand

9,6 /10

Based on 2 459 published reviews

5 2 191 89% 4 144 6% 3 44 2% 2 27 1% 1 53 2%

Summary of reviews

The store shines with fast delivery and well-packaged wines, delivering items promptly and ensuring safe transit that keeps cartons intact. Customers consistently describe reliable order handling, accurate descriptions, and on-time or quicker-than-expected shipping, with packaging that protects bottles and supports easy tracking throughout the process. The product range and tasting experiences are praised, with many noting pleasant, flavorful wines and helpful guidance from staff, contributing to a smooth, satisfying shopping experience. Overall, the combination of efficient delivery, careful packaging, and positive wine experiences stands out as the store’s strongest strengths.

All reviews

Damien D.

Published on 11/05/2026 à 09h23 following a purchase from 01/05/2026

A great wine !!! Thank you !!!!!

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Aureacutelia L.

Published on 11/05/2026 à 06h28 following a purchase from 18/04/2026

I benefited from the 'free magnum' offer for the purchase of 12 bottles of Grey White. Smooth order. I had made a mistake in the delivery address, responsive customer service. And quick delivery within the communicated deadlines.

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Pascal R.

Published on 10/05/2026 à 17h11 following a purchase from 30/04/2026

Perfect

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Daniel C.

Published on 09/05/2026 à 11h22 following a purchase from 29/04/2026

Perfect

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Frederic B.

Published on 09/05/2026 à 09h00 following a purchase from 29/04/2026

PERFECT AS USUAL

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Karine R.

Published on 08/05/2026 à 16h30 following a purchase from 28/04/2026

Top super well packaged

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Philippe T.

Published on 08/05/2026 à 16h29 following a purchase from 28/04/2026

Nothing to report

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Florence S.

Published on 08/05/2026 à 09h21 following a purchase from 28/04/2026

the ordered wine (grey-white) is a pleasant rosé...

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Nicolas C.

Published on 07/05/2026 à 20h53 following a purchase from 27/04/2026

Perfect

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Eric B.

Published on 07/05/2026 à 15h56 following a purchase from 27/04/2026

In addition to all the good things I think about this summer rosé for several years, I salute and thank the company Gérard-Bertrand for the speed of delivery and the particular quality of the packaging offering maximum protection! Order placed on Sunday and delivery at the relay point on Wednesday... Thank you and see you soon for a new order: 'the heresy' to discover!

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Dominique C.

Published on 07/05/2026 à 15h49 following a purchase from 27/04/2026

ok everything is perfect

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Magali V.

Published on 07/05/2026 à 09h04 following a purchase from 27/04/2026

Quick reception of the packages, the wine is very good!

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Francois V.

Published on 07/05/2026 à 09h03 following a purchase from 27/04/2026

Delivery as expected, tasted grenache, very good

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Xavier A.

Published on 07/05/2026 à 08h55 following a purchase from 26/04/2026

Very good

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Jean-Jacques B.

Published on 06/05/2026 à 21h06 following a purchase from 26/04/2026

2nd package delivered today, so no problem

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Robert P.

Published on 06/05/2026 à 20h46 following a purchase from 26/04/2026

Top

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Guillaume L.

Published on 06/05/2026 à 19h35 following a purchase from 26/04/2026

Well received my packages

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Dina R.

Published on 06/05/2026 à 19h17 following a purchase from 26/04/2026

Package delivered quickly. However, the wooden box was slightly damaged upon unpacking.

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Branko B.

Published on 06/05/2026 à 15h42 following a purchase from 26/04/2026

No information on the number of packages which creates confusion and no one to contact despite the emails sent

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Michel K.

Published on 06/05/2026 à 15h13 following a purchase from 26/04/2026

Perfect

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Frederic M.

Published on 06/05/2026 à 13h31 following a purchase from 26/04/2026

Delivery in accordance with the order, customer service responsive to requests

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Rodriguez F.

Published on 06/05/2026 à 11h33 following a purchase from 26/04/2026

Excellent

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Pierre G.

Published on 05/05/2026 à 19h32 following a purchase from 25/04/2026

Very good delivery

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Ghislaine R.

Published on 05/05/2026 à 08h28 following a purchase from 24/04/2026

Excellent

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Jean-Luc V.

Published on 04/05/2026 à 11h27 following a purchase from 24/04/2026

Nothing

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Solene N.

Published on 04/05/2026 à 09h04 following a purchase from 24/04/2026

Fast and compliant delivery!

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Martine C.

Published on 04/05/2026 à 07h09 following a purchase from 23/04/2026

Excellent wine

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Laurent D.

Published on 04/05/2026 à 06h14 following a purchase from 23/04/2026

excellent rosé fast delivery thank you

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Manon C.

Published on 03/05/2026 à 19h31 following a purchase from 22/04/2026

Exceptional wines

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Jean-Michel B.

Published on 03/05/2026 à 15h23 following a purchase from 22/04/2026

Satisfactory

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Jean claude R.

Published on 03/05/2026 à 09h09 following a purchase from 22/04/2026

Delivery on time

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Arnaud L.

Published on 02/05/2026 à 13h47 following a purchase from 22/04/2026

Small bug in delivery, but the wine is excellent I recommend!

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Laurence N.

Published on 02/05/2026 à 12h31 following a purchase from 22/04/2026

Very good

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Gilles L.

Published on 02/05/2026 à 12h13 following a purchase from 22/04/2026

Everything went very well

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David A.

Published on 02/05/2026 à 05h46 following a purchase from 22/04/2026

Bottle protection is not compliant for transport broken bottle

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Neil M.

Published on 01/05/2026 à 15h09 following a purchase from 21/04/2026

Great customer service. Love the wine.

Max L.

Published on 01/05/2026 à 13h24 following a purchase from 21/04/2026

Perfect order as usual!

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Michel N.

Published on 30/04/2026 à 18h24 following a purchase from 20/04/2026

Very nice house with very good wine and very close to these clients and attentive. Thank you

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Dimitry V.

Published on 30/04/2026 à 18h24 following a purchase from 20/04/2026

In line with my expectations

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Didier T.

Published on 29/04/2026 à 18h34 following a purchase from 19/04/2026

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