English 
Français 
Español 
Deutsch 
Nederlands
★★★★★
based on 2417 reviews published
Summary of reviews
The online store Gérard Bertrand consistently excels in service, with numerous mentions of impeccable customer support and efficient communication throughout the purchasing process. Customers highlight the swift delivery times, often receiving their orders much sooner than anticipated, which adds to the overall positive experience. The packaging of the products is frequently praised for its sturdiness and care, ensuring that items arrive in perfect condition, while the quality of the wines is celebrated, with many noting the freshness and exceptional taste.
Latest customer reviews
Very fast delivery and perfectly packaged parcel Just one criticism .... having to ask for your invoice as it is impossible to retrieve it from the site
Fast delivery and very well protected
I tasted Château de Villemajou by chance and it was a real revelation. Thank you Gérard Bertrand for offering us such wines.
Fast, accurate delivery, definitely worth recommending.
FAST, CAREFUL DELIVERY
Fast, easy and good graphics: that's really good.
Perfect all round! Thank you
The wine will be amazing as always but being charged £75 by British customs on top of the £40 shipping fee makes this way too expensive to do again. We will just have to go without.
Niquel, easy ordering and fast delivery
Everything went very smoothly from the pre-order chat to the execution of the order.
Easy ordering and perfect delivery
Site ok fast delivery
Perfect
Very good! Order process and top-notch delivery. We discovered Gérard Bertrand wines during an evening at the Domaine during the jazz festival: great discoveries!
We're delighted with Gérard Bertrand wines
Very satisfied with my purchase, I recommend this site and this merchant, quality and refinement are at the rendezvous, fast and careful delivery.
Everything OK, except exaggerated delay (for delivery abroad). Shipment held up for a long time at the forwarding agent's, but Gérard-Bertrand reacted well.
Smooth delivery
Site navigation and ordering: easy
Unfortunately no wooden crate available due to stock shortage, which is understandable, but otherwise very nice, despite the packaging, which is a little light for magnum bottles...
Easy to use.
Serious house
Perfect delivery
Very fast and careful shipping
I will recommend it again.
Wines delivered quickly and well protected. No complaints from customer service
Order conformed, delivered quickly but it was for a gift
Easy to order and the shipping was done as expected. No issues!
Very satisfied fast delivery No note for the wines ordered I went in advance because Christmas gift
-
-
-
There is some ambiguity between the names Hospitalet and Hospitalitas. The difference needs to be better explained.
The website is clear and the presentation of the wines understandable and efficient. I placed my order online on 26/10 in the afternoon and received it on 27 in the morning...efficient...perfect packaging no breakage...I haven't tasted the wine yet!
Wide selection, fast delivery and careful packaging
The order arrived very fast and in perfect condition. Good wine
Fast, accurate delivery Solid packaging
Very good, knowing the domain and having visited it, I knew the quality of the products which are always excellent. The validation of the order, the follow-up and the parcel were very good. The only drawback is the navigation on the website to find in detail the products you present on the main page, it's not very intuitive. In any case, I'd recommend it.
Serious and very friendly, I buy my wine through Gérard Bertrand because it's really reliable and of high quality. I warmly recommend them.