★★★★★
based on 1893 reviews published
Latest customer reviews
Perfect
Fast delivery, wine meets my expectations
It's great
Very good
Great selection of quality products
Well protected package. Fast delivery. Haven't tasted it yet!
Very satisfied
Very good wine, I didn't know it, it was recommended to me and honestly I recommend it, thank you for the experience
Everything is ok
On-time delivery Very well protected in cardboard I recommend
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Perfect delivery, impeccable packaging.
IT issue encountered during the order. Consequence 1: order placed twice Consequence 2: process to cancel one of the two Consequence 3: delivery of the goods 30 minutes from my home in a very difficult to find location. Only positive aspect: attitude of the sales service person (Julie) who tried to resolve my problem but without success regarding the delivery location of the goods. From a business management perspective, it is necessary to examine the circuits or risk alienating the clientele....
Thank you for taking the time to share your experience. We are sorry to hear about the difficulties you encountered during your order. Your feedback is valuable and helps us improve our services. We are glad that Julie was able to assist you, and we will review your comments regarding the delivery of goods to better serve our clientele. Please do not hesitate to contact us directly for any other questions or needs.
Best regards,
The Gérard Bertrand team
Rather satisfied
Rosé always of very good quality.
Beautiful experience
Delivery as agreed to a friend in the southwest of France
I had tasted the rosé at the BG restaurant in Mâcon. I wanted to have some at home, so very much
Convenient delivery to a relay point, bottles well packaged, although I would have preferred delivery by carton of 12. Perhaps less wise for transport and breakage...
Fast and well packaged. Very nice wines to taste
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Perfect, very fast delivery
We were looking for a trilogy of wines to order for our daughter's baptism that would suit all our guests. After tasting, we opted for the Art de Vivre selection which we will order in large quantities for September. The tannins are refined but above all balanced. We really enjoyed discovering the color of each wine as the terracotta bottle does not allow us to admire the color at first glance. A nice surprise for us!
The package has arrived and the box is beautiful. I haven't tasted the wine yet because it's a birthday gift
Really....top-notch
Easy and convenient site, fast shipping. Just need to taste it now
Fast delivery.
Very professional
Very good organic wine and without sulfites. I recommend.
Nothing to report. Delivery tracking according to current standards. Thank you
Order placed without any problem, I am satisfied with the service and the order. Thank you.
Satisfied
A pure natural wine
Wines of very high quality and perfect service
Excellent gray rosé. Perfect order, fast and careful delivery
Good, Fast delivery
Very good
Quality wine
The website only works well with Chrome but has issues with Safari and Firefox. Browsing and ordering is a futile task in Safari, so I had to start over in Chrome. Requesting an invoice is also inconsistent. The invoice address differs depending on whether you view it in the confirmation email or on the website. I have multiple billing addresses and these were mixed up in the last orders. After contacting customer service, they did read my issues here but unfortunately did nothing about it.
I had ordered the 2021 vintage, but the 2022 vintage was delivered without prior inquiries.