Customer reviews of Gérard bertrand

Trust Attestation
9,6 /10
Overall rating: 9,6 out of 10
Based on 2 459 published reviews
5 2 191 89% 4 144 6% 3 44 2% 2 27 1% 1 53 2%

Summary of reviews

The store shines with fast delivery and well-packaged wines, delivering items promptly and ensuring safe transit that keeps cartons intact. Customers consistently describe reliable order handling, accurate descriptions, and on-time or quicker-than-expected shipping, with packaging that protects bottles and supports easy tracking throughout the process. The product range and tasting experiences are praised, with many noting pleasant, flavorful wines and helpful guidance from staff, contributing to a smooth, satisfying shopping experience. Overall, the combination of efficient delivery, careful packaging, and positive wine experiences stands out as the store’s strongest strengths.

All reviews

J
Joseph R.
Rating: 5 out of 5
following a purchase from 19/04/2026
Great
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Nicolas R.
Rating: 5 out of 5
following a purchase from 18/04/2026
Perfect
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Roussiez Roussiez R.
Rating: 5 out of 5
following a purchase from 17/04/2026
This is the 2nd year I have ordered it. There is a reason...
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Jean-Rene R.
Rating: 5 out of 5
following a purchase from 17/04/2026
All good
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Philippe P.
Rating: 5 out of 5
following a purchase from 07/04/2026
Efficient
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Benoit V.
Rating: 5 out of 5
following a purchase from 16/04/2026
Always satisfied with my orders, it's neat and the wine is of very good quality for those I know!
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Jido E.
Rating: 5 out of 5
following a purchase from 16/04/2026
Package received on time... Superb product since this wine did not give my wife any headaches!
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Cozmin A.
Rating: 5 out of 5
following a purchase from 15/04/2026
Excellent delivery, but the wine I will keep unopened until 2046 - Than will be 70 years old wine
J
Joelle B.
Rating: 5 out of 5
following a purchase from 15/04/2026
This order is a well-received gift in a wooden box everything is perfect the delivery times respected Thank you
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Jean- jacques C.
Rating: 5 out of 5
following a purchase from 14/04/2026
I did not receive the sommelier as a gift
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Rodolphe C.
Rating: 4 out of 5
following a purchase from 14/04/2026
Order compliant and fast delivery in two stages however
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Philippe B.
Rating: 5 out of 5
following a purchase from 14/04/2026
I love the Domaine de Villemajou. Haven't tasted L'Aigle yet I reserve it to accompany a Maroilles tart soufflé style. It's great!
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Yannick P.
Rating: 5 out of 5
following a purchase from 14/04/2026
The rose I know well is still as good Perfect delivery
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Jean-françois henry H.
Rating: 3 out of 5
following a purchase from 11/04/2026
Received only one package out of two
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Geraldine J.
Rating: 5 out of 5
following a purchase from 13/04/2026
Fast and efficient
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Colin L.
Rating: 5 out of 5
following a purchase from 13/04/2026
Excellent service! I appreciate the updates at every step. I plan to place many orders.
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Gerard L.
Rating: 5 out of 5
following a purchase from 12/04/2026
Perfect
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K
Kenny B.
Rating: 5 out of 5
following a purchase from 12/04/2026
Very good quick well packaged
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Antoine B.
Rating: 5 out of 5
following a purchase from 12/04/2026
Good customer experience
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Yann D.
Rating: 5 out of 5
following a purchase from 12/04/2026
Perfect
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Jean Michel G.
Rating: 5 out of 5
following a purchase from 12/04/2026
Very satisfied!
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Anita G.
Rating: 5 out of 5
following a purchase from 12/04/2026
Very satisfied with my order.
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Isabelle R.
Rating: 5 out of 5
following a purchase from 11/04/2026
Très bon rosé.
B
Benjamin F.
Rating: 1 out of 5
following a purchase from 10/04/2026
Deuxième fois que j'ai un problème avec le service ventes/après-ventes de Gerard Bertrand. J'apprécie leur vin mais je ne recommande pas de commander directement avec eux.
A
Anne francoise F.
Rating: 5 out of 5
following a purchase from 11/04/2026
Very good wines that we particularly appreciate.
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Regis B.
Rating: 5 out of 5
following a purchase from 11/04/2026
Very satisfied, excellent delivery speed
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Alain K.
Rating: 5 out of 5
following a purchase from 10/04/2026
Very good
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Nicolas P.
Rating: 5 out of 5
following a purchase from 10/04/2026
Top
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M
Michel C.
Rating: 1 out of 5
following a purchase from 10/04/2026
Unfulfilled promise of a commercial gesture
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Catherine M.
Rating: 5 out of 5
following a purchase from 10/04/2026
Very easy to order. Order delivered quickly Quality wine
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Denis C.
Rating: 4 out of 5
following a purchase from 10/04/2026
No problem
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Patricia G.
Rating: 5 out of 5
following a purchase from 09/04/2026
Always very satisfied
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Robert H.
Rating: 5 out of 5
following a purchase from 09/04/2026
Excellent quality-price ratio at 12 euros... less at 8 a bottle
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Marianne A.
Rating: 5 out of 5
following a purchase from 09/04/2026
Beautiful choice of products, friendly phone reception, very easy internet order, impeccable tracking and secure and fast shipping. Everything is quality.
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Angelique G.
Rating: 5 out of 5
following a purchase from 09/04/2026
The wines are excellent, the delivery is fast.
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Dimitri V.
Rating: 5 out of 5
following a purchase from 09/04/2026
The speed of execution of the order.
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Martine E.
Rating: 5 out of 5
following a purchase from 09/04/2026
Delighted with my order
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Evelyne M.
Rating: 5 out of 5
following a purchase from 07/04/2026
Quality product. Order shipped quickly. I am very satisfied.
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Maurice L.
Rating: 5 out of 5
following a purchase from 08/04/2026
Impeccable
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Olivier M.
Rating: 4 out of 5
following a purchase from 07/04/2026
Complete satisfaction
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