Reviews Gérard bertrand

9.6/10
★★★★★
based on 2417 reviews published

Summary of reviews

Généré par IA

The online store Gérard Bertrand consistently excels in service, with numerous mentions of impeccable customer support and efficient communication throughout the purchasing process. Customers highlight the swift delivery times, often receiving their orders much sooner than anticipated, which adds to the overall positive experience. The packaging of the products is frequently praised for its sturdiness and care, ensuring that items arrive in perfect condition, while the quality of the wines is celebrated, with many noting the freshness and exceptional taste.

Latest customer reviews

5 /5
★★★★★

Perfect!

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Verified Buyer
purchased on 02/05/2021
Answer from Gérard bertrand
Nous vous remercions vivement pour votre retour satisfaction.
Un grand merci de la part de toute l'équipe et, à très bientôt pour de plus amples découvertes.
Bien à vous,
Service Client Gérard Bertrand
5 /5
★★★★★

Very good wine and perfect delivery and the site is very well done

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Acheteur Vérifié
purchased on 18/05/2021
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Answer from Gérard bertrand
Hello Paul, Thank you very much for your feedback. A big thank you from the whole team and see you soon for further discoveries. Sincerely, Gérard Bertrand Customer Service
5 /5
★★★★★

Excellent site very easy to order extremely fast delivery and if anything telephone response and excellent service.

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Acheteur Vérifié
purchased on 07/04/2021
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Answer from Gérard bertrand
Hello Emmanuelle, Thank you very much for your feedback. A big thank you from the whole team and see you soon for further discoveries. Sincerely, Gérard Bertrand Customer Service
5 /5
★★★★★

Reliable service

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Acheteur Vérifié
purchased on 21/04/2021
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Answer from Gérard bertrand
Hello Claude, Thank you very much for your feedback. A big thank you from the whole team and see you soon for further discoveries. Sincerely, Gérard Bertrand Customer Service
4 /5
★★★★☆

Pleasant

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Acheteur Vérifié
purchased on 22/05/2021
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Answer from Gérard bertrand
Hello Chantal, Thank you very much for your feedback. A big thank you from the whole team and see you soon for further discoveries. Sincerely, Gérard Bertrand Customer Service
5 /5
★★★★★

Quality wines and a well-managed delivery service

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Acheteur Vérifié
purchased on 20/04/2021
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Answer from Gérard bertrand
Hello Mathieu, Thank you very much for your feedback. A big thank you from the whole team and see you soon for further discoveries. Sincerely, Gérard Bertrand Customer Service
5 /5
★★★★★

Perfect

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Acheteur Vérifié
purchased on 21/05/2021
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Answer from Gérard bertrand
Hello Denis, Thank you very much for your feedback and renewed loyalty. A big thank you from the whole team and see you soon for further discoveries. Sincerely, Gérard Bertrand Customer Service
5 /5
★★★★★

Easy and efficient. Good quality roses.

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Acheteur Vérifié
purchased on 25/04/2021
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Answer from Gérard bertrand
Hello Gunel, Thank you very much for your feedback. A big thank you from the whole team and see you soon for further discoveries. Yours truly, Gérard Bertrand Customer Service
5 /5
★★★★★

Very clear ergonomics and product presentation, including price per bottle.

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Acheteur Vérifié
purchased on 23/04/2021
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Answer from Gérard bertrand
Hello Jean-Luc, Thank you very much for your feedback. A big thank you from all the team and see you soon for more discoveries. Yours truly, Gérard Bertrand Customer Service
4 /5
★★★★☆

Clear and easy

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Acheteur Vérifié
purchased on 18/04/2021
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Answer from Gérard bertrand
Hello Claire Lise, Thank you very much for your feedback. A big thank you from the whole team and see you soon for further discoveries. Sincerely, Gérard Bertrand Customer Service
5 /5
★★★★★

Very good product and bottle that looks great on the table

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Acheteur Vérifié
purchased on 11/05/2021
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Answer from Gérard bertrand
Hello Sylvie, Thank you very much for your feedback. A big thank you from the whole team and see you soon for further discoveries. Yours truly, Gérard Bertrand Customer Service
5 /5
★★★★★

Good experience

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Acheteur Vérifié
purchased on 16/04/2021
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Answer from Gérard bertrand
Hello John, Thank you very much for your feedback. A big thank you from the whole team and see you soon for further discoveries. Yours truly, Gérard Bertrand Customer Service
5 /5
★★★★★

Easy, but still not up to Amazon's standards!

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Acheteur Vérifié
purchased on 13/05/2021
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Answer from Gérard bertrand
Hello Jean-Marc, Thank you very much for your feedback. A big thank you from the whole team and see you soon for further discoveries. Sincerely, Gérard Bertrand Customer Service
5 /5
★★★★★

Very well

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Acheteur Vérifié
purchased on 26/04/2021
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Answer from Gérard bertrand
Hello Jean-Jacques, Thank you very much for your feedback. A big thank you from the whole team and see you soon for further discoveries. Sincerely, Gérard Bertrand Customer Service
5 /5
★★★★★

Excellent wine. Good value for money and very good delivery service.

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Acheteur Vérifié
purchased on 14/05/2021
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Answer from Gérard bertrand
Hello Pierre, Thank you very much for your feedback. A big thank you from the whole team and see you soon for further discoveries. Yours truly, Gérard Bertrand Customer Service
5 /5
★★★★★

Excellent from beginning (ordering) to end (tasting)... I recommend

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Acheteur Vérifié
purchased on 24/04/2021
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Answer from Gérard bertrand
Hello Danièle, Thank you very much for your feedback. A big thank you from the whole team and see you soon for further discoveries. Sincerely, Gérard Bertrand Customer Service
5 /5
★★★★★

Excellent service and excellent wines!

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Acheteur Vérifié
purchased on 23/04/2021
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Answer from Gérard bertrand
Dear partner, Thank you very much for your feedback. A big thank you from the whole team and see you soon for further discoveries. Sincerely, Gérard Bertrand Customer Service