Customer reviews of Gérard bertrand

Trust Attestation
9,6 /10
Overall rating: 9,6 out of 10
Based on 2 578 published reviews
5 2 303 89% 4 149 6% 3 45 2% 2 28 1% 1 53 2%

Summary of reviews

Gérard Bertrand consistently delivers fast, careful packaging and reliable delivery, with many reviews noting quick arrival, well-prepared packages, and orders that arrive in a very reasonable time. The store is praised for ease of ordering, accurate fulfillment, and products that meet expectations, including a wide range of wines that enthusiasts find suitable and well-priced. Customer service and reliability are highlighted through smooth transactions, prompt responses, and punctual, on-time deliveries, with multiple mentions of repeat orders and ongoing satisfaction. The wine selection itself is repeatedly described as strong and appealing, including favorites and organic options, contributing to high overall satisfaction and willingness to recommend.

All reviews

L
Lauriane C.
Rating: 5 out of 5
following a purchase from 20/05/2026
Fast delivery.
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Karla M.
Rating: 2 out of 5
following a purchase from 19/05/2026
Le transporteur choisi n’a pas su livrer comme prévu et j’ai du chercher où était mon colis.
C
Christine M.
Rating: 5 out of 5
following a purchase from 19/05/2026
Very satisfied! I had the opportunity to taste it in a restaurant.
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Auriol A.
Rating: 5 out of 5
following a purchase from 18/05/2026
Excellent in every way! Ordering, reception, price, product! Bravo to the people of Narbonne!
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Alex S.
Rating: 5 out of 5
following a purchase from 17/05/2026
As usual won’t disappoint, great wines and a range of options for all costs and tastes
S
Sylvie B.
Rating: 5 out of 5
following a purchase from 17/05/2026
Faithful to its reputation
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Mme Anick Bouillie M.
Rating: 5 out of 5
following a purchase from 17/05/2026
Being sick, I am very happy to receive my pink at home.
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D
Djilali A.
Rating: 5 out of 5
following a purchase from 16/05/2026
Perfect
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Sebastien B.
Rating: 5 out of 5
following a purchase from 11/05/2026
A magnificent box to please your friends. I recommend it.
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Anja R.
Rating: 5 out of 5
following a purchase from 14/05/2026
-
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Jean-Philippe C.
Rating: 5 out of 5
following a purchase from 15/05/2026
-
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Alexandre B.
Rating: 5 out of 5
following a purchase from 15/05/2026
Delivery received quickly, but the driver can be cooperative and is presumably a subcontractor of DPD. The person to report does not deserve to work.
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Richard S.
Rating: 5 out of 5
following a purchase from 15/05/2026
Thank you!
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D
David C.
Rating: 5 out of 5
following a purchase from 15/05/2026
Very good
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C
Claudine J.
Rating: 5 out of 5
following a purchase from 15/05/2026
Order received quickly. Gray white rosé wine still very pleasant.
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Karine M.
Rating: 5 out of 5
following a purchase from 13/05/2026
Very happy, well-packaged parcels, everything is ok, just need to taste.
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O
Olivier P.
Rating: 5 out of 5
following a purchase from 11/05/2026
Everything went well despite a small delivery problem for which the Gérard Bertrand team was very efficient.
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D
Didier M.
Rating: 5 out of 5
following a purchase from 01/05/2026
St Chinian excellent
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C
Christian W.
Rating: 5 out of 5
following a purchase from 12/05/2026
Great delivery, amazing wine
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S
Serge T.
Rating: 4 out of 5
following a purchase from 12/05/2026
I ordered rosé Côtes des Roses, which you charged me 8 euros with a 10% discount. Is it normal to find it in the supermarket at 7.20 euros, and currently at 5.75 on promotion?
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Jean-Luc P.
Rating: 5 out of 5
following a purchase from 11/05/2026
This rosé wine is one of my favorites. Easy order, nice promotion, and fast and careful delivery.
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C
Claude C.
Rating: 5 out of 5
following a purchase from 11/05/2026
Fast delivery.
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A
Adrien C.
Rating: 5 out of 5
following a purchase from 11/05/2026
Nothing to report.
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F
Freddy B.
Rating: 5 out of 5
following a purchase from 10/05/2026
Nothing to complain about.
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J
Jean Michel C.
Rating: 5 out of 5
following a purchase from 10/05/2026
The quality-price ratio is interesting.
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J
Jouat F.
Rating: 5 out of 5
following a purchase from 10/05/2026
Very satisfied to have been able to pick up my order on site in Narbonne, it avoids exorbitant shipping costs. Great service, thank you.
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J
Jean Luc P.
Rating: 5 out of 5
following a purchase from 09/05/2026
Faster delivery than announced, in accordance with the order. Wine always of quality.
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Bac I.
Rating: 5 out of 5
following a purchase from 09/05/2026
Very good order tracking and customer relationship.
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Arnaud G.
Rating: 5 out of 5
following a purchase from 02/05/2026
Fast delivery, well-protected products.
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V
Victoire C.
Rating: 5 out of 5
following a purchase from 05/05/2026
Top! I couldn't find it locally after my move. My rosé follows me now wherever I want. Perfect for spring!
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Gilles C.
Rating: 5 out of 5
following a purchase from 09/05/2026
A part of my order is missing, it is being resolved with the Bertrand establishments.
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Roux J.
Rating: 5 out of 5
following a purchase from 01/05/2026
The Villemajou estate offers excellent value for money and can be tasted from its first years.
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Marc Thibault T.
Rating: 5 out of 5
following a purchase from 07/05/2026
Good
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F
Francoise D.
Rating: 5 out of 5
following a purchase from 06/05/2026
Very good
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Sophie B.
Rating: 5 out of 5
following a purchase from 03/05/2026
Very good
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M
Marie Helene B.
Rating: 5 out of 5
following a purchase from 02/05/2026
fast delivery and very well packaged. Wine still as good
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J
Jocelyne J.
Rating: 5 out of 5
following a purchase from 02/05/2026
Everything was perfect. Thank you
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H
Herve M.
Rating: 5 out of 5
following a purchase from 01/05/2026
5 Stars everything is perfect
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Sophie A.
Rating: 4 out of 5
following a purchase from 01/05/2026
Nothing
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D
Damien D.
Rating: 5 out of 5
following a purchase from 01/05/2026
A great wine !!! Thank you !!!!!
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