★★★★★
based on 2079 reviews published
Latest customer reviews
Delivery ok, very good Rosé wine, satisfied
Excellent wine selection - safe and fast delivery! Very good!
Excellent product
All good so far . Arrived rapidly and in good order. Looking forward to enjoying some excellent wine. Regards Gareth
Fast and professional Thank you
Received only 3 bottles out of 12,
Perfect
Delivered with care and delivered to my home even i live in Luxembourg
Perfect delivery and products
Perfect package Fast delivery
Perfect
Super product very good and delivery times respected
The rosé is as always very good, but unfortunately the order did not arrive at my place and I had to pick it up 20km away in a shopping center! Since I am very limited on time because we are in peak season, that was absolutely not good. Additionally, there is someone at the reception from 07:00 to 22:00 at the delivery address! Maybe it will work better next time.
Thank you very much for your feedback. We are very pleased that you enjoy our rosé, but we deeply regret the inconveniences with the delivery. Your experience is very valuable to us, and we will investigate this issue to improve our service. We hope to provide you with a flawless delivery on your next order.
Best regards,
The team of Gérard Bertrand
Exceptional wine really very good and fresh. Order processed and respected quickly, I recommend 100%.
Thank you so much for your flattering review and your perfect rating! We are delighted that you enjoyed our wines and that your order was processed quickly. Your recommendation means a lot to us and motivates us to continue offering the best.
See you soon on our site!
Best regards,
The Gérard Bertrand team
Fast delivery, good quality-price ratio.
Product still as good and fast delivery
Fast
The articles ordered were received within 2 days, faster than I was expecting.
Nothing to report
Perfect
Good wine without sulfites and good fast delivery...
Good value for money wine. Thank you for the bucket.
I haven't tasted the wine yet. Delivery as expected. Very correct packaging.
Already great wine, easy and quick order
Worry-free delivery, quality wines!
I haven't tasted the wines from my order yet, but having already bought wine from the different properties of Mr. Bertrand, I have never been disappointed, they are safe values.
Significant delay compared to the announced deadline, several times canceled and still not resolved! -Absence of presentation while the recipients were waiting at their home. Moreover, no possible delivery to 'La Poste' in case of absence, and especially no DPD pickup point nearby. The recipients had to go to Lunel! The package was still not there! They have to go back there while they live in Aimargues! And have an art gallery in L'Isle sur la Sorgue. Too bad! There are many villages. Fortunately, it's my family and they dared to inform me! Give your customers the choice of the delivery person! As far as I'm concerned, and thanks to you! this gift has only created problems.
Naturae wines without sulfites are excellent wines. Perfect delivery. Very attentive customer service.
Excellent service and outstanding wine!
Rosé wine of excellent quality that I recommend.
Perfect
Speed
Order delivered quickly. Interesting quality-price ratio.
I see fast and uncomplicated delivery of high-quality delicious quality wine, I am always very happy to be your customer and my friends have also become your customers
Order with incomplete delivery yet paid in advance. after phone contact with the winemaker we are still waiting for the delivery of the 4th package. 3 delivered out of the 4 paid.
Package not received on the scheduled date and no news to date
We are sorry to hear that your package did not arrive on time. We understand the importance of your order and kindly ask you to contact us privately so that we can resolve this issue quickly. Thank you for your understanding.
Best regards,
The Gérard Bertrand team.
Perfect.
Always perfect!
All good, bottles well protected, very good follow-up, well done.
I had no issues regarding the delivery.