Reviews GILI’S

Excellent product. I can't wait to test it in the sea or pool. Very beautiful in photo and in real life.

Everything is perfect!

As expected

Excellent quality, perfect service, thank you!!

Everything was perfect, thank you!

I still haven't received my order.

Avoid, they are thieves and scammers. I bought a swimsuit for 125 euros embroidered (Daddy cool) for Father's Day. The size did not fit. I really had a hard time searching and finding the return procedure. It cost me money on one hand and on the other hand I received an email a few days later informing me that the item would be returned to me because embroidered items are neither exchangeable nor refundable. This is not specified anywhere on their site. I simulated a purchase of the swimsuit with embroidery option because I thought I might have missed the info, but it is not mentioned at any point in the procedure. Given the prices, I thought embroidered items could be exchanged. I am very disappointed. An honest company would not do this kind of thing or would inform their customers clearly and precisely.

Good products, clear website, order processed and delivered on time. Very good.

Ergonomic site. Quality product. Fast and careful delivery.

Perfect!! Always the same quality.

Very pretty. Order placed before noon, received the next day before 1 PM. Careful package. Very happy with this first order.

My order arrived quickly, the items are true to the photos, the size is impeccable and corresponds to his age (12 years for a boy aged 11 and a half) - original colors and patterns but not too much for my little teenager who doesn't like to stand out too much with his clothes. He is delighted with the cuts and colors.

Well-made site.

Perfect.

The received products correspond well to what I expected. I hesitated before ordering for the size of the shirts. I asked for advice by contacting the site and the response allowed me to order the right size. I received the package quickly. I ordered the same shirts for my children because I am satisfied.

Very good.

Clear and efficient.

Super quality and great welcome in store for pickup! Thank you.

No gift wrapping... for a Father's Day package it's a shame!

I am delighted with my order. I recommend +++!

The size is normal. Light material, should dry quickly (haven't bathed with it yet). Chronopost delivery not fast.

Very beautiful swimsuits and seem to be of good quality. Fast delivery.

Error in my order since you did not deliver the right product. Difficult to return because: - very unclear internet procedure. - very complicated to find a phone number to contact an operator. Moreover, during a previous order, the color of the swimsuit photo on your site was very different from your shipment. You are really not ready for online sales. Huge progress to be made, especially in customer service. Don't forget that you need to satisfy CUSTOMERS. Hoping that with all my troubles, I will be entitled to a REAL commercial gesture because... your products are pretty and I appreciate them.

Refund

Section of our site. As for the difficulty in finding a phone number, we inform you that customer service does not have a direct phone line as we respond very quickly to emails sent to [email protected]. However, several numbers are available to directly contact our stores. We also take your comments about the color difference of the products into account and will check our site to prevent this type of inconvenience from happening again. We appreciate your honest feedback and, as a goodwill gesture, we offered you a water bottle in appreciation of your patience and loyalty. Please feel free to contact us for any other questions or needs. We remain at your disposal. Have a great day. Best regards, Raliane

I discovered the brand by chance, the presented products appealed to me. Navigation is simple, and the presentation of the products is complete. Delivery is fast.

High-end swimsuits, so comfortable, with original colors that can't go unnoticed! Trying it is adopting it, thanks to the GILI'S team for their work.

Despite using the guide to find my size, upon receipt, the swim shorts were too big. I decided to return it because the model is a bit large, the return service is quick, but the refund is slow, taking between 14 and 30 days.

Site usage correct. Gift arrived well and appreciated.

Very nice brand with reasonable prices. I recommend the terry polos which are very comfortable.

Great product, I recommend.

Everything went well, choice of item, choice of size, and delivery to a nearby pickup point.

Everything is perfect! 🙂

Excellent quality of the fabric. Not enough colors for cotton gauze shirts.

Perfect.

Original products and fast delivery.

Everything went very well. Quality products.

Fast and efficient.

Everything is perfect.

Navigation okay. Delivery okay. A bit disappointed with the order, see below.