★★★★★
based on 642 reviews published
Latest customer reviews
Very satisfied! it was a repair that went perfectly ... I am delighted to have my umbrella "refurbished" ... thank you!
The repair was carried out quickly, i'm sorry that the incident that caused it (unhooking of a panel) as soon as i started using my new umbrella, led to a problem requiring this repair. i hope i won't have any more problems.
Convenient, easy-to-use service
*****
Excellent service. My next purchase will be from you
Very nice, good quality umbrella
Product conforms to specifications and is shipped quickly.
Product conforms to the order and of very good quality!
Produit de qualité livré dans des delais et tres bien emballé
Very good buy
Hello Very good contact with the staff, very fast shipment, the umbrella meets my expectations.
Excellent service: very fast shipping, excellent packaging, package arrived intact, very polite and patient driver.
Very fast delivery and reception, quality is always there.
I am completely satisfied with the shipping conditions.
Excellent
Very satisfied with the reliability and speed.
We'd visited the workshop a few years ago, and when the time came to buy a nice sturdy umbrella again, I turned to H2O. Perfectly protected from this morning's draught and with class 😎
Ok
Beautiful, high-quality umbrella
The umbrella is very nice. Very satisfied with my umbrella. Ordered last Thursday, received next Tuesday: very fast service.
I sent my broken umbrella in for repair (thanks to the lifetime warranty), and had it back in barely a week; H2O umbrellas were extremely fast!
Thank you perfect for the repair for sending the same
I bought this umbrella at the end of last year as a gift for my daughter, and this is already the 2nd time I've had to send it in for repair! And each time it's cost me €20 (€12 to pay online for return shipping, and about €8 to the post office for postage). For the purchase price I paid, the quality isn't what it used to be, I'm disappointed!
A top quality umbrella, made in Normandy 🇨🇵🇨🇵 I love it.merci
Everything went smoothly.
A beautifully crafted product. High-quality service too.
Very good service and product
Very satisfied
Absolutely perfect. Repaired my umbrella to like new condition. The lifetime warranty is real and I paid nothing. Deadlines totally respected. Couldn't be better. Don't change a thing.
Perfect umbrella repair.
Very nice product I recommend
Parcel received well packed and therefore in very good condition. Customer service responded very quickly to my question about the inclusion of a sleeve in the model ordered, which reassured me. Umbrella not yet tested "in conditions".
Very good, fast and efficient after-sales service.
Very good experience, fast delivery, neat package, my wife and I are delighted with the 2 umbrellas.
Very good product with a nice finish. I recommend this model. Fast delivery, which is a plus.
After two entirely satisfactory purchases, I'm disappointed this time: my little folding umbrella only lasted six months before two of its ribs broke. I was told on the phone that this model is sensitive to strong winds... Admittedly, the repair was free and carried out quickly, but I spent a total of 27 euros on postage. The price of an umbrella made in Asia. I may choose H2O again, but...
9/10
I have been in regular contact to ensure that my request is met.
Very serious and impeccable service
Excellent quality umbrella received quickly. Marianne was excellent in informing me before I ordered.