9.8/10
★★★★★
based on 697 reviews published

Latest customer reviews

5 /5
★★★★★

A beautifully crafted product. High-quality service too.

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Alexandre D.
purchased on 05/07/2024
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5 /5
★★★★★

Very good service and product

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Alain F.
purchased on 30/06/2024
5 /5
★★★★★

Very satisfied

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Jean-michel D.
purchased on 27/03/2024
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5 /5
★★★★★

Absolutely perfect. Repaired my umbrella to like new condition. The lifetime warranty is real and I paid nothing. Deadlines totally respected. Couldn't be better. Don't change a thing.

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Bertrand M.
purchased on 15/06/2024
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5 /5
★★★★★

Perfect umbrella repair.

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Annie L.
purchased on 23/06/2024
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5 /5
★★★★★

Very nice product I recommend

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Stephan L.
purchased on 03/07/2024
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5 /5
★★★★★

Parcel received well packed and therefore in very good condition. Customer service responded very quickly to my question about the inclusion of a sleeve in the model ordered, which reassured me. Umbrella not yet tested "in conditions".

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Georges T.
purchased on 27/06/2024
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5 /5
★★★★★

Very good, fast and efficient after-sales service.

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Maryse G.
purchased on 23/05/2024
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5 /5
★★★★★

Very good experience, fast delivery, neat package, my wife and I are delighted with the 2 umbrellas.

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Franck P.
purchased on 28/05/2024
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5 /5
★★★★★

Very good product with a nice finish. I recommend this model. Fast delivery, which is a plus.

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Éric B.
purchased on 28/05/2024
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3 /5
★★★☆☆

After two entirely satisfactory purchases, I'm disappointed this time: my little folding umbrella only lasted six months before two of its ribs broke. I was told on the phone that this model is sensitive to strong winds... Admittedly, the repair was free and carried out quickly, but I spent a total of 27 euros on postage. The price of an umbrella made in Asia. I may choose H2O again, but...

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François H.
purchased on 14/05/2024
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5 /5
★★★★★

9/10

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Colette L.
purchased on 08/05/2024
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5 /5
★★★★★

I have been in regular contact to ensure that my request is met.

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Marc D.
purchased on 07/05/2024
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5 /5
★★★★★

Very serious and impeccable service

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Bernard J.
purchased on 21/03/2024
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5 /5
★★★★★

Excellent quality umbrella received quickly. Marianne was excellent in informing me before I ordered.

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Pierre R.
purchased on 28/04/2024
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5 /5
★★★★★

What I wanted on the scheduled date. ALL CLEAR.

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Pascal F.
purchased on 28/04/2024
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4 /5
★★★★☆

I had sent 2 cane umbrellas for broken ribs and a folding umbrella for broken ribs. However, in the case of the folding umbrella, the handle strap was broken and was not repaired... I was very surprised.

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Monique C.
purchased on 26/04/2024
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5 /5
★★★★★

Fast delivery. Nice umbrella. I am very satisfied with my order.

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Jean-pierre B.
purchased on 28/04/2024
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5 /5
★★★★★

Nice repair

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Sylvie G.
purchased on 15/04/2024
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5 /5
★★★★★

Very good quality umbrella. Free repair. Delivery well done. Everything perfect. Thank you

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Christophe H.
purchased on 24/04/2024
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5 /5
★★★★★

Best umbrella manufacturer and best after-sales service in the world.

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Anne B.
purchased on 15/04/2024
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5 /5
★★★★★

Excellent after-sales service. A serious company on a human scale, with very good follow-up.

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Marie D.
purchased on 03/04/2024
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5 /5
★★★★★

Perfect care.

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Colette S.
purchased on 04/04/2024
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5 /5
★★★★★

As always at H2O, efficiency, quality of repair (our umbrella is as good as new!) and speed of return are your watchwords: thank you again, well done and see you soon. Patrice

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Patrice A.
purchased on 18/04/2024
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5 /5
★★★★★

Two covers as ordered and promptly delivered

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Denis B.
purchased on 23/04/2024
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5 /5
★★★★★

I'm very happy with my umbrella, the embroidery is perfect. I'm waiting for it to rain so I can hug it ....

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Monique C.
purchased on 25/04/2024
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5 /5
★★★★★

I'm very happy with the repair done on my umbrella, and it's free. It's back in shape for a long time to come, thanks H2O!

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Janine H.
purchased on 03/04/2024
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5 /5
★★★★★

Perfect great umbrella packaging

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Annick B.
purchased on 20/04/2024
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5 /5
★★★★★

I've already bought umbrellas from H2O several years ago! This time, I ordered from the site: the quality is always there and the shipping is perfect. Thank you very much and long live H2O 😀. JO

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Jocelyne L.
purchased on 21/04/2024
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5 /5
★★★★★

Very good products: the umbrellas are beautiful and sturdy. Fast delivery.

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Brigitte U.
purchased on 22/04/2024
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5 /5
★★★★★

The best of the best! Fast, careful delivery. Exceptional product, perfect quantity of finish and materials. It's the first time I've had such a feeling of quality and sturdiness when holding an umbrella. Congratulations!

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Andrey K.
purchased on 20/04/2024
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5 /5
★★★★★

Excellent product. Meticulous workmanship. Having passed through the store last year, I was able to see the manufacturing process. Plus, making umbrellas in Crépon is a great nod to the past.

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Joel G.
purchased on 16/04/2024
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5 /5
★★★★★

RAS, compliant product, very careful shipping.

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Guillaume H.
purchased on 06/04/2024
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5 /5
★★★★★

Excellent umbrella

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Pierre C.
purchased on 27/03/2024
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5 /5
★★★★★

Excellent quality product as presented

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Marie-christine M.
purchased on 09/04/2024
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5 /5
★★★★★

Always faithful to your manufacturing method, which we discovered during a visit to your beautiful region. Beautiful umbrellas!

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Véronique M.
purchased on 03/04/2024
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5 /5
★★★★★

I discovered this site by chance on the Net 2 years ago. The umbrellas are superb, and I ordered two of them. I sent the umbrella for repair, which was done very quickly. I'm very satisfied. I can only recommend this company.

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Claire A.
purchased on 28/03/2024
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5 /5
★★★★★

Very serious

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Oger C.
purchased on 19/03/2024
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5 /5
★★★★★

I already knew about them, having visited the workshops in Normandy.

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Philippe T.
purchased on 01/04/2024
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5 /5
★★★★★

Hello, I've owned my umbrella for several years now and I'm very happy with it. The after-sales service is attentive and responsive, and everything is perfect. Thank you for the repair.

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Marie-pierre L.
purchased on 15/03/2024
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