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A
Rating: 4 out of 5
Good
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Customer reviews of HawaiiSurf
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 10 211 published reviews
Summary of reviews
HawaiiSurf consistently delivers fast and reliable service, with many reviews noting on-time or earlier deliveries, careful packaging, and products arriving in excellent condition. Customers highlight a broad selection and competitive pricing, with many items described as well-packaged and true to photos or expectations, including boards, wheels, wetsuits, and skate gear. The store’s communication and support are repeatedly praised, from prompt responses and efficient follow-ups to smooth returns and helpful assistance when delivery issues arise. Overall, shoppers repeatedly report a seamless ordering experience, strong product quality, and dependable shipping and service.
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Rating: 5 out of 5
Very good site, fast and reliable!
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Rating: 5 out of 5
Very satisfied as usual
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A
Rating: 5 out of 5
Reliable and of quality, deadlines respected and telephone information by competent staff
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Rating: 5 out of 5
Correspond to the order, delivered quickly. Thank you
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Rating: 5 out of 5
Nothing to say, impeccable
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A
Rating: 5 out of 5
Delivered in 24 hours, each item corresponds to the presentation model and the required sizes. Top!
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A
Rating: 5 out of 5
Perfect, very large and practical without being bulky when worn! The pads of all sizes (which go up to the ankles) fit well inside, I have space for my protections, my sports outfit, my helmet, and my water bottle! Also, the small pocket at the front for the mouthguard! It's exactly what I was looking for, I am not disappointed! Perfectly suitable for roller derby practice, I recommend!
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A
Rating: 4 out of 5
Fast and compliant shipping
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A
Rating: 5 out of 5
INVINCIBLE!!! Ordered on 24/11, received on 25/11...
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A
Rating: 5 out of 5
Package in good condition and received within the expected timeframe
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A
Rating: 2 out of 5
All products were present, except that the protections for the products were nonexistent, resulting in my new skateboard deck taking full impacts, scratches due to the trucks I had also ordered which were in the same large box but without anything to prevent the trucks from hitting and sinking into my new deck (not really new anymore), seriously some foam, or even just a cardboard to pack the trucks is too expensive... So complete shipment but not careful, and the thing that is also a bit disappointing is the absence of stickers except for two poor little Hawaiian surf things, let's say that for the amount I spent I hoped for a bit of care and an effort to make me loyal.. So really disappointed...
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A
Rating: 5 out of 5
Financially advantageous, complete for sliding equipment and efficient in shipping: that's what we ask for
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Rating: 5 out of 5
Reachable by phone, friendly and professional, hyper fast delivery
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Rating: 5 out of 5
Order received very quickly. Package very well protected.
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Rating: 4 out of 5
For my part (surf), very complete site, from clothing to the board. I recommend.
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Rating: 5 out of 5
Package received the day after the order even after last minute changes! Nothing to say! Perfect!
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Rating: 5 out of 5
My opinion about Hawaiisurf, the ultimate surf shop! Products ordered online at 11 AM received the next day at 10:30 AM. All in a great package! I recommend
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Rating: 5 out of 5
Very fast delivery
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Rating: 5 out of 5
Very fast and careful shipping, I am satisfied
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Rating: 5 out of 5
Very good
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Rating: 5 out of 5
It's a married gallant
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Rating: 5 out of 5
Super fast hats off
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Rating: 5 out of 5
The site is well thought out and practical, you can find almost everything!
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Rating: 4 out of 5
Very good
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Rating: 5 out of 5
Order received very quickly, box damaged but contents intact.
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Rating: 5 out of 5
Excellent site Best prices on the web Fast delivery
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Rating: 5 out of 5
Serious and fast
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A
Rating: 4 out of 5
A bit hard to find the items I was looking for. The promotions were very highlighted, and I had to dig a bit more for the other items. But otherwise it's good
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A
Rating: 4 out of 5
Very good delivery as promised
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Rating: 5 out of 5
Package received very quickly and at the right time, wallah they are good brothers I will come back.
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Rating: 5 out of 5
Efficient and fast
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Rating: 5 out of 5
Price, choice, availability, speed top notch
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A
Rating: 3 out of 5
Very good site the delivery arrived on the scheduled day I recommend Hawaii surf However I had a refund directly at the store you have to wait 10 days I find that very long while recrediting a card does not take 10 days
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Response from HawaiiSurf
Hello, The refund is done within 10 days MAXIMUM (contrary to what you indicate in your review) moreover these deadlines are indicated in the sales conditions that you are supposed to have read, and that you have in any case accepted prior to your order. We give you the possibility to return an item in store but the refund of a web order is not processed at the checkout directly and is forwarded to the relevant services following your return. The store and the website being treated separately at the accounting level. Recrediting ONE card does not take 10 days certainly, we generally do it within a week, however we do not have just one return for refund, we have CARDS to refund daily. Best regards Romain HAWAIISURF
A
Rating: 5 out of 5
Very good site. Deadlines and orders respected.
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Rating: 5 out of 5
Quality delivery on time
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Rating: 5 out of 5
Speed. Only the order confirmation and order tracking by SMS do not work.
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Rating: 5 out of 5
Very fast delivery
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Rating: 5 out of 5
Super attractive prices and express delivery... I love it and this is only my first shopping experience!
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Rating: 5 out of 5
Perfect
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