Customer reviews of HawaiiSurf

9,4 /10

Based on 10 175 published reviews

5 8 363 82% 4 1 145 11% 3 330 3% 2 129 1% 1 208 2%

Summary of reviews

HawaiiSurf consistently delivers fast and careful shipping, with many customers noting items arrive in perfect condition, well protected packaging, and delivery times meeting or exceeding expectations. The store earns praise for attentive, professional, and responsive customer service, including helpful phone support, proactive follow-up, and knowledgeable recommendations that align with customers’ needs. Product quality and accuracy are highlighted across a range of items, from boards to wetsuits, with descriptions matching expectations and favorable price-quality perceptions. The return process and after-sales support are described as efficient and reliable, with quick responses and easy handling when returns are needed.

All reviews

Acheteur Vérifié

Published on 18/04/2016 à 09h17 following a purchase from 13/04/2016

Professional and clear site with fast delivery.

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Acheteur Vérifié

Published on 18/04/2016 à 08h37 following a purchase from 13/04/2016

The site is quite complete. The choice is vast even if the trend is more towards urban style than technical equipment. However, the delivery times are incorrect. A package ordered on a Wednesday at 11am has still not arrived the following Monday. There is confusion between the terms 'shipping' and 'delivery' (package shipped within 48h in reality and not delivered, an issue when it's one of the reasons we order from this site).

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Acheteur Vérifié

Published on 17/04/2016 à 20h11 following a purchase from 11/04/2016

Quality products.
Great Price.

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Acheteur Vérifié

Published on 16/04/2016 à 18h55 following a purchase from 12/04/2016

very good site, clear, careful and fast shipping.
Thank you

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Acheteur Vérifié

Published on 16/04/2016 à 17h06 following a purchase from 11/04/2016

Good site, good material and order received within the hour

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Acheteur Vérifié

Published on 16/04/2016 à 16h56 following a purchase from 12/04/2016

The site is clear and the delivery is fast. If I order again, it will be on HawaiiSurf (a site that was actually recommended to me).

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Acheteur Vérifié

Published on 16/04/2016 à 13h12 following a purchase from 06/04/2016

Very good site, with good advice, especially on the size of the skates

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Acheteur Vérifié

Published on 16/04/2016 à 10h29 following a purchase from 03/04/2016

very good site and efficient

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Acheteur Vérifié

Published on 15/04/2016 à 21h46 following a purchase from 11/04/2016

Very nice product and super efficient service! Thank you for your speed

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Acheteur Vérifié

Published on 15/04/2016 à 20h58 following a purchase from 11/04/2016

Very fast

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Acheteur Vérifié

Published on 15/04/2016 à 20h11 following a purchase from 11/04/2016

Great site, you can buy with confidence and get free delivery

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Acheteur Vérifié

Published on 15/04/2016 à 18h13 following a purchase from 10/04/2016

Super good! Thank you again!

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Acheteur Vérifié

Published on 15/04/2016 à 14h04 following a purchase from 11/04/2016

Very good
Delivery on time and product in perfect condition.

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Acheteur Vérifié

Published on 15/04/2016 à 13h37 following a purchase from 11/04/2016

Very good presentation, no order delays and no errors.... rare these days to trust this kind of site but I validate it
Thank you

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Acheteur Vérifié

Published on 15/04/2016 à 10h32 following a purchase from 11/04/2016

Great site!

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Acheteur Vérifié

Published on 15/04/2016 à 09h58 following a purchase from 04/04/2016

Very good!

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Acheteur Vérifié

Published on 15/04/2016 à 07h03 following a purchase from 11/04/2016

Perfect

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Acheteur Vérifié

Published on 14/04/2016 à 23h49 following a purchase from 10/04/2016

perfect

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Acheteur Vérifié

Published on 14/04/2016 à 22h55 following a purchase from 26/03/2016

nothing to report, the product described on the site meets my expectations

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Acheteur Vérifié

Published on 14/04/2016 à 22h55 following a purchase from 10/04/2016

Perfect!

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Acheteur Vérifié

Published on 14/04/2016 à 21h10 following a purchase from 10/04/2016

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Acheteur Vérifié

Published on 14/04/2016 à 21h10 following a purchase from 10/04/2016

Product conforms and processing times are efficient

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Acheteur Vérifié

Published on 14/04/2016 à 09h24 following a purchase from 07/04/2016

perfect

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Acheteur Vérifié

Published on 14/04/2016 à 08h15 following a purchase from 07/04/2016

Very good site for Wake

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Acheteur Vérifié

Published on 13/04/2016 à 21h00 following a purchase from 09/04/2016

The site itself has many problems when ordering and the sending of orders is often late compared to what is said

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Acheteur Vérifié

Published on 13/04/2016 à 19h30 following a purchase from 09/04/2016

Very satisfied with the site

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Acheteur Vérifié

Published on 12/04/2016 à 23h16 following a purchase from 02/04/2016

Good site with choice, the video advice is excellent, especially for beginners like me.

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Acheteur Vérifié

Published on 12/04/2016 à 22h32 following a purchase from 08/04/2016

The prepared product was not the right color.
Fortunately, I picked up my order in store, so the change could be made on site.

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Acheteur Vérifié

Published on 12/04/2016 à 21h29 following a purchase from 08/04/2016

Perfect, nothing negative to say.

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Acheteur Vérifié

Published on 12/04/2016 à 20h08 following a purchase from 08/04/2016

very good

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Acheteur Vérifié

Published on 12/04/2016 à 18h28 following a purchase from 08/04/2016

Fast and good service!

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Acheteur Vérifié

Published on 12/04/2016 à 16h14 following a purchase from 08/04/2016

Very ergonomic site with interesting discounts. Quality material and very nice shop staff.

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Acheteur Vérifié

Published on 12/04/2016 à 07h17 following a purchase from 07/04/2016

very good

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Acheteur Vérifié

Published on 11/04/2016 à 20h09 following a purchase from 06/04/2016

Very professional shop. Order processed quickly and impeccable delivery.

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Acheteur Vérifié

Published on 11/04/2016 à 19h56 following a purchase from 07/04/2016

Impeccable service, no delivery wait, I recommend!!!!

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Acheteur Vérifié

Published on 11/04/2016 à 14h35 following a purchase from 06/04/2016

Delivery with a week delay, have not received it yet. Employee lied about the delivery date.

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Acheteur Vérifié

Published on 11/04/2016 à 14h24 following a purchase from 05/04/2016

A bit weak

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Acheteur Vérifié

Published on 11/04/2016 à 14h05 following a purchase from 05/04/2016

Very good advice and the feeling of dealing with passionate people, all by phone! Thank you Hawaiisurf.

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Acheteur Vérifié

Published on 11/04/2016 à 11h09 following a purchase from 25/02/2016

Good service overall, the packaging seemed quite limited (not easy to pack a snowboard) but still in excellent condition.

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Acheteur Vérifié

Published on 10/04/2016 à 21h00 following a purchase from 06/04/2016

3 recent orders regarding the Bodyboard universe: - Model in stock not necessarily well updated on the website. - Delay in the shipment of the order without providing information. - Brief and hasty responses from the Body Dept. for inquiries. In short: could do better...

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