Customer reviews of HawaiiSurf

9,4 /10

Based on 10 211 published reviews

5 8 394 82% 4 1 146 11% 3 330 3% 2 130 1% 1 211 2%

Summary of reviews

HawaiiSurf consistently delivers fast and reliable service, with many reviews noting on-time or earlier deliveries, careful packaging, and products arriving in excellent condition. Customers highlight a broad selection and competitive pricing, with many items described as well-packaged and true to photos or expectations, including boards, wheels, wetsuits, and skate gear. The store’s communication and support are repeatedly praised, from prompt responses and efficient follow-ups to smooth returns and helpful assistance when delivery issues arise. Overall, shoppers repeatedly report a seamless ordering experience, strong product quality, and dependable shipping and service.

All reviews

Acheteur Vérifié

Published on 26/10/2023, 10:49 following a purchase from 15/10/2023

Very good, impeccable service, careful and attentive. I recommend!

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Acheteur Vérifié

Published on 26/10/2023, 06:32 following a purchase from 15/10/2023

French company, serious, efficient and with very competitive prices. I recommend.

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Acheteur Vérifié

Published on 25/10/2023, 18:49 following a purchase from 15/10/2023

Ultra fast delivery

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Acheteur Vérifié

Published on 24/10/2023, 13:20 following a purchase from 10/10/2023

I have bought a Rip Curl wetsuit e bomb. Wetsuit is great, very comfortable, functional, flexible, warm and pretty. Size well defined. Hawaiisurf support (Suellen) is very fast responsive, helpful and kind. I had support with each step I needed - with payment, delivery and all my questions. Delivery to EU was fast. Thank you.

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Acheteur Vérifié

Published on 22/10/2023, 10:31 following a purchase from 07/10/2023

Fast. Product compliant

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Acheteur Vérifié

Published on 20/10/2023, 22:33 following a purchase from 10/10/2023

Extremely fast shipping, careful packaging, very high quality products, very intuitive website. Great experience!!!

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Acheteur Vérifié

Published on 18/10/2023, 19:46 following a purchase from 07/10/2023

Fast shipping but the packaging could be more careful.

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Acheteur Vérifié

Published on 18/10/2023, 17:19 following a purchase from 06/10/2023

Everything Perfect!

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Acheteur Vérifié

Published on 18/10/2023, 17:17 following a purchase from 08/10/2023

Ordered on Sunday, received on Tuesday... So we could enjoy the waves and the nice weather before the bad weather set in... It went well. In short, we had a blast... Thank you Hawaii surf

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Acheteur Vérifié

Published on 18/10/2023, 15:06 following a purchase from 06/10/2023

Easy to contact, very good advice, attractive prices and fast shipping... I highly recommend.

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Acheteur Vérifié

Published on 18/10/2023, 14:50 following a purchase from 07/10/2023

Very good

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Acheteur Vérifié

Published on 15/10/2023, 23:16 following a purchase from 06/10/2023

Well-prepared shipment and fast delivery

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Acheteur Vérifié

Published on 15/10/2023, 14:54 following a purchase from 06/10/2023

Perfect, product received quickly

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Acheteur Vérifié

Published on 14/10/2023, 21:00 following a purchase from 04/10/2023

Speed, quality
Very good

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Acheteur Vérifié

Published on 14/10/2023, 18:35 following a purchase from 04/10/2023

Fast and compliant

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Acheteur Vérifié

Published on 12/10/2023, 10:24 following a purchase from 28/09/2023

Item received very quickly and as described!

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Acheteur Vérifié

Published on 11/10/2023, 15:09 following a purchase from 29/09/2023

Very good and efficient

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Acheteur Vérifié

Published on 11/10/2023, 13:46 following a purchase from 24/09/2023

Very good, I recommend it.

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Acheteur Vérifié

Published on 08/10/2023, 16:27 following a purchase from 16/09/2023

Recurring rust problem when storing skis

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Response from HawaiiSurf Published on 16/10/2023

Hello Mr. FORTIER, We are sorry for the situation. Your dissatisfaction is completely understandable. After a phone call and also by email, dated September 20/23, we offered to carry out a sharpening maintenance of your equipment at our expense, in a store near you. Since then, we are still waiting for a response from you. We maintain our proposal. Please get back to us with a quote that we will validate so you can start the season without worries. At your disposal, HawaiiSurf Customer Service

Acheteur Vérifié

Published on 04/10/2023, 20:26 following a purchase from 23/09/2023

Top super pro and the products are of excellent quality!

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Acheteur Vérifié

Published on 04/10/2023, 13:30 following a purchase from 23/09/2023

The prices are the most attractive I could find. Delivery is very fast. I recommend and validate 100%

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Acheteur Vérifié

Published on 04/10/2023, 13:24 following a purchase from 24/09/2023

As usual, top service

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Acheteur Vérifié

Published on 30/09/2023, 18:32 following a purchase from 12/09/2023

No problem, product as described delivered quite quickly. Good advice for mounting the bindings

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Acheteur Vérifié

Published on 28/09/2023, 07:12 following a purchase from 16/09/2023

Fast, clean delivery!
I particularly appreciated being advised in-store, and guided to the website, to make the right purchase without error!
Perfect

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Acheteur Vérifié

Published on 27/09/2023, 16:15 following a purchase from 17/09/2023

Fast delivery and well packaged! Otherwise, the shoes are perfect.

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Acheteur Vérifié

Published on 27/09/2023, 15:58 following a purchase from 17/09/2023

Very fast shipping.

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Acheteur Vérifié

Published on 25/09/2023, 08:12 following a purchase from 14/09/2023

Excellent product and as described. Very fast and careful shipping

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Acheteur Vérifié

Published on 24/09/2023, 15:13 following a purchase from 15/09/2023

Great store!!!

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Acheteur Vérifié

Published on 24/09/2023, 11:31 following a purchase from 11/09/2023

Always super well delivered!

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Acheteur Vérifié

Published on 24/09/2023, 08:28 following a purchase from 13/09/2023

Very professional, the product was not well wrapped but the quality, price, and transport were excellent

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Acheteur Vérifié

Published on 23/09/2023, 19:09 following a purchase from 13/09/2023

Very good

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Acheteur Vérifié

Published on 22/09/2023, 00:05 following a purchase from 10/09/2023

Perfect except for the delivery arriving 2 days after the scheduled day.

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Acheteur Vérifié

Published on 20/09/2023, 18:02 following a purchase from 08/09/2023

The products are of quality, the prices interesting. Speed in processing and delivery. Perfect!

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Acheteur Vérifié

Published on 20/09/2023, 17:08 following a purchase from 11/09/2023

Perfect service.
Package received within 48 hours
I recommend

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Acheteur Vérifié

Published on 20/09/2023, 15:47 following a purchase from 08/09/2023

For now, it's perfect

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Acheteur Vérifié

Published on 14/09/2023, 09:57 following a purchase from 31/08/2023

Very good. Fast shipping.

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Acheteur Vérifié

Published on 13/09/2023, 19:01 following a purchase from 03/09/2023

Perfect

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Acheteur Vérifié

Published on 13/09/2023, 17:08 following a purchase from 03/09/2023

Fast delivery and well packaged, nothing to say

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Acheteur Vérifié

Published on 13/09/2023, 14:03 following a purchase from 01/09/2023

Package received very quickly, well packaged and very good communication

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Acheteur Vérifié

Published on 13/09/2023, 10:37 following a purchase from 31/08/2023

Perfect.
Package received the day after the order.

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