Customer reviews of HawaiiSurf

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 10 211 published reviews

Summary of reviews

HawaiiSurf consistently delivers fast and reliable service, with many reviews noting on-time or earlier deliveries, careful packaging, and products arriving in excellent condition. Customers highlight a broad selection and competitive pricing, with many items described as well-packaged and true to photos or expectations, including boards, wheels, wetsuits, and skate gear. The store’s communication and support are repeatedly praised, from prompt responses and efficient follow-ups to smooth returns and helpful assistance when delivery issues arise. Overall, shoppers repeatedly report a seamless ordering experience, strong product quality, and dependable shipping and service.

All reviews

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/05/2022
Superb YOW surfskate, very good quality. Fast shipping.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/05/2022
Fast shipping and good material
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 04/05/2022
Site sufficiently clear for choosing sliding sports.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/05/2022
Perfect and fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/05/2022
Perfect!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/05/2022
I'm very pleased with the products.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/05/2022
Delivery was perfect, the rollers are perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/05/2022
Great skate shop
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/05/2022
Top!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/05/2022
Okay.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/05/2022
Fast shipping, shoes as described and well packaged
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/05/2022
Very good product, received on time.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/05/2022
Super skate! Thank you
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 15/05/2022
I am not at all satisfied. When I opened the package, I realized that you had made a mistake with the items I ordered. I therefore returned the item to recover the one I ordered. To date, still no news after 15 days, and moreover I had ordered for a birthday that has already well passed. I find this not very serious
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Response from HawaiiSurf
Hello, An error did indeed occur during the preparation of your order. As soon as we became aware of the problem, we organized a return of the merchandise and proceeded with the refund. To compensate you for this issue, we have sent you a promo code to waive shipping fees on a future order. We hope these solutions were satisfactory for you. The entire Hawaiisurf team wishes you a good day
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/05/2022
Perfect!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/05/2022
Very good site, delivery on time, item corresponding to my order, I recommend the site, see you soon
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/05/2022
Fast delivery and quality product
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/05/2022
Great. Following a small issue with PayPal, everything was resolved super quickly. Order delivered, thank you!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/05/2022
Fast delivery and conforming to the order.
I recommend
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 27/04/2022
Clear site
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/05/2022
I recommend, great products & top team
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/04/2022
Very good, the delivery was fast and efficient, no issues. Thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 10/05/2022
Practical site. Delivery within the announced deadlines.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/04/2022
Perfect all around!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/05/2022
Top-notch with the best products and advice
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 25/04/2022
Hello,
Product conforming despite the discontinuation of my material (speed laser... at least 25 years)... and arrived on time... perfect.
The only downside (big downside still) is the price of delivery which I find completely outrageous. To reduce it, I went to the store, but the necessary items were only available online... really very very unfortunate.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 28/04/2022
Delivery within the deadlines, item conforming to my order… very good packaging.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/04/2022
Perfect, especially since the ordered booties were too small. Return and exchange for a larger size without any problem.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/04/2022
Very good, impeccable service, careful and attentive. I recommend!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 01/05/2022
I recommend with my eyes closed. Very fast delivery, product perfectly conforming.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 19/04/2022
Nothing to say. It's very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/04/2022
Perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/04/2022
Good product. Fast delivery and without issues.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/04/2022
Perfect
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/04/2022
Order received and opened with products but immediately returned and compensated. Long live Hawaii!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/04/2022
First longboard, top notch!
I was afraid it would be too soft but it's just soft enough to absorb some of the ground vibrations without being unstable.
The deck is long and wide enough to make it very stable and comfortable for turning.
The bearings are of very good quality, it only needs a little push.
Very good quality!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/04/2022
Fast delivery. Quality conforming to the description.
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 27/04/2022
I had requested to pay in installments and it didn't really happen, I was disappointed because it left me overdrawn on my bank account and I had to pay fees.
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Response from HawaiiSurf
Hello, We are sorry for this inconvenience, you made a classic PayPal payment. We do not interfere with your choice of payment method. We invite you to contact the payment provider to find a solution to this problem. The entire Hawaiisurf team wishes you a good day.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 20/04/2022
I succeeded but the site was a bit buggy and each page took several minutes to display.
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Response from HawaiiSurf
Hello, We are sorry for this inconvenience, our technical team will contact you to understand where this problem came from. We hope that despite everything, you were satisfied with the service. Hawaiisurf The whole Hawaiisurf team wishes you a good day
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/04/2022
Speed of shipping, perfect shoes!
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