Customer reviews of HawaiiSurf

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 10 176 published reviews

Summary of reviews

HawaiiSurf consistently delivers fast and careful shipping, with many customers noting items arrive in perfect condition, well protected packaging, and delivery times meeting or exceeding expectations. The store earns praise for attentive, professional, and responsive customer service, including helpful phone support, proactive follow-up, and knowledgeable recommendations that align with customers’ needs. Product quality and accuracy are highlighted across a range of items, from boards to wetsuits, with descriptions matching expectations and favorable price-quality perceptions. The return process and after-sales support are described as efficient and reliable, with quick responses and easy handling when returns are needed.

All reviews

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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/11/2021
PERFECT FAST AND WHAT PRICES !!!!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/11/2021
Clean as always
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/11/2021
Always top, thank you Hawaiisurf.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/11/2021
Perfect! As usual.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 24/11/2021
Nothing to report.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/11/2021
Ordered color not in stock but quick call to see if my order was maintained in another proposed color. Very good responsiveness, very fast shipping, I recommend.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 22/11/2021
Very happy, fast and perfect shipping.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/11/2021
Articles received quickly and of very good quality
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/11/2021
Fast delivery. Clear return instructions.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/11/2021
Very fast and without problems.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 20/11/2021
Perfect, ultra fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/11/2021
Everything was perfect! I ordered a sock for my surfboard and it’s wonderful with nice quality as well :-) I can recommend this shop to each and everyone of you!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/11/2021
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/11/2021
no problem
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/11/2021
Fast shipping good quality product
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 13/11/2021
I have already explained, it's a shame that's all.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/11/2021
Speed product conforms to the order
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/11/2021
Very good
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 18/11/2021
Team attentive to customers.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/11/2021
Very responsive customer service following a modification of my order, order delivered very quickly, and the items were of very good quality. I highly recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 16/11/2021
Bravo ultra fast delivery!!! and in very good condition!! thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/11/2021
Great store, I was able to return my purchases very easily which were ultimately not my size. Very responsive customer service for a refund and an exchange!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 15/11/2021
Perfect fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 13/11/2021
Efficient and friendly customer service, well done
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/11/2021
Well-made site. With a wide choice! To recommend!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 14/11/2021
Very good advice, careful delivery!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 09/11/2021
Very professional I recommend... good advice very responsive
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/11/2021
No problem, fast and compliant
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/11/2021
Fast service, meets my expectations. I recommend
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/11/2021
Products conforming and deadlines respected
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 11/11/2021
Fast perfect
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Acheteur Vérifié
Rating: 1 out of 5
following a purchase from 02/10/2021
My order has been canceled. The payment was made by bank transfer since October 4, 2021. I am trying to contact Hawaiisurf in vain to obtain a refund or a credit. No response by email via their website.
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Response from HawaiiSurf
Hello,
Unfortunately, we encountered a computer problem for the refund of your order.
You were refunded 2 weeks ago.
We are sorry for this inconvenience.
The entire Hawaiisurf team wishes you a good day.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 08/11/2021
Fast shipping, thank you
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/11/2021
For me it's a quality product received very quickly, it's cool the only downside is they don't offer stickers
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/11/2021
Serious site, fast shipping.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 31/10/2021
Slime balls ordered in 78A and delivered in 97A. Refunded quickly however.
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Response from HawaiiSurf
Hello,
We tried to process the refund as quickly as possible, sorry for this error! Hoping to see you again soon!
Have a nice day.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 06/11/2021
Mega express delivery and very well packaged product
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 07/11/2021
Ideal transaction fast delivery
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 29/10/2021
The sneakers are very beautiful, I can't speak about the size because it's for a Christmas gift.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 03/11/2021
Super promo, delivered on time, in accordance with the order.
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