★★★★☆
based on 625 reviews published
Latest customer reviews
I liked it.
I have recently started using the website, although I have to say that they are faster in the delivery when you do it by phone, for what it's worth my opinion.
Very fast and efficient.
Intuitive, fast
Place an order from abroad. I am a podiatry student. So that a family member could receive it in Barcelona and bring it to me. Since it is not available in my country. They sent me an email asking me for the cif. Something that I can not have because I do not live in that country. And after that they did not communicate again. Days passed and I sent a WhatsApp, where they told me that my order had been bounced. Because of the cif problem. I asked how I could do since I was from abroad. They gave me no answers and sent me to talk to a distributor in Barcelona so that he could sell me. They gave me a phone number. I could never get in touch with him. I really don't understand why they don't sell to professionals in other countries. When in our country there are none and it is needed. I do not understand why they did not give me an explanation by email and I had to resort to WhatsApp because no one would tell me anything. And add that they charged me for the sale and now I am waiting for the card to subtract that amount since it still appears in my account statement. A pity
The navigation and the page is good and clear. But these last few times it seems that they changed the delivery company and it was very bad because they did not notify me by email (as the previous one) to let me know that the order was already in shipment, nor when they delivered it or that they had delivered it. In fact, they delivered it in a commercial place next to the address they had for delivery and they did not notify me that they had delivered it.
Very good service.
They have been quick and decisive. Very happy with them
All very well all the time
The name on the delivery address was incorrect. The transporter did not deliver to the indicated address, raised problems and delivered to another location.
Product ok....but since it was not wrapped, it has arrived with dirt rubbing, I imagine from the transport....
Good morning. I have already received it, what is the expiration date? It doesn't say and I would like to know. Thank you.
Fast and reliable, the materials, pending testing, seem to be of excellent quality.
All good.
The only bad thing is that I asked a question regarding shipping costs and did not receive an answer.
Recomendo. Very efficient service!
VERY PUNCTUAL,
Very good everything
We ordered online, there was a problem that you solved when we called you,
The order arrived 4 days after ordering it, the carrier did not call me when it arrived at the address and since he was not at home on his own, he left it at a neighbor's house who has not been home for a few days and I was unable to pick up the order. All unfortunate
Easy to navigate and easy to find products.
Everything perfect, thank you very much
The app does not store items in the cart for more than one day.
Fast and quality
Excellent navigation and delivery
The products are of very good quality but reviewing the invoice I have seen that you apply a 21% VAT to the shipping costs that already seem to me to exceed 6.90€, I thought that more than 16€ for a bunetera that costs 7.70 in catalog, is to spend on shipping and VAT, I would like that the prices carry the VAT on the page and the catalog.
In my last two orders Bm there have been problems in the distribution, and to solve it the customer service has been very improvable.
We have not used it yet
All good
Oka
Serious and professional company, good service...
The order has taken almost a week to be served. And an order of 500 euros and it is not accompanied by a measly sample of cream.
Well
Very practical
Very clear sections. Large quantity of products. Fast shipping.
The site is perfect, the content is ok. But I have made an order of almost 300 € and not a single detail. In these dates I have made similar orders and they arrived with a diary, a box of chocolates from the red box. The cuttings have arrived at Herbitas. Very disappointed the truth
Good product and they were quick to ship it
MUITO BOM
It says it is an offer and when you buy it, it is not so They tell you that it does not correspond I sent the photo of the offer by mail and I did not even get an answer.
Good, easy to understand