The online store Homeose.fr stands out for its extensive selection of quality products, which consistently meets customer expectations. Many customers highlight the effective tracking system and timely delivery, noting that items arrive well-packaged and in excellent condition. The customer service is frequently praised for being responsive and friendly, enhancing the overall shopping experience.
All reviews
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 18/01/2020
In time delivery, well packed.
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Response from Homeose.fr
Hello, Thank you for your order.
I am pleased that this first order has fully satisfied you. Hope to see you again very soon on our shop! Cordially, Johann - Customers Service
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 24/01/2020
very clear site,
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Response from Homeose.fr
Hello, Thank you for your order.
We do indeed do our best to make everything as simple as possible, both in use and in the product sheets. I wish you a good week, See you soon on our store, Sincerely Johann - Customer Service
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 22/01/2020
very good
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Response from Homeose.fr
Hello, Thank you for your order. I am happy that you have found your happiness among our sales! I hope to see you soon on Homeose.fr Cordially Johann - Customer Service
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 18/01/2020
Very good short delay even if you pay by check tip top
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Response from Homeose.fr
Hello, Thank you for your order.
Each order awaiting payment by check is shipped the day of receipt of payment.
See you soon on our store, Sincerely Johann - Customer Service
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 23/01/2020
Very good, impeccable service, careful and attentive. I recommend it!
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Response from Homeose.fr
Hello, Thank you for your order and the few minutes spent on this evaluation. I am happy that you are sensitive to this. Thank you for your loyalty. I wish you a good day, Sincerely, Johann - Customer Service
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 23/01/2020
Nothing to complain about. The merchandise meets my expectations, the delivery time is impeccable (D+2) as with previous orders.
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Response from Homeose.fr
Hello, And yes, we do not change a winning team! Thank you for this evaluation, See you soon on our store, Sincerely Johann - Customer Service
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 22/01/2020
Excellent, perfect site that I especially love!
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Response from Homeose.fr
Hello, The pleasure is shared and it is not finished! You will certainly be charmed by all the articles received... I wish you a good week, See you soon on our store, Sincerely Johann - Customer Service
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 27/12/2019
Good navigation on the site.the site is very functional
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Response from Homeose.fr
Hello, Thank you for your order. We do indeed do our best to ensure that all navigation is smooth, on PC as for other media. I wish you a very good start to the week, Sincerely Johann - Customer Service
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 21/01/2020
Great site
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Response from Homeose.fr
Hello Sir, Thank you for your order and your comments. Our store is constantly evolving and our team works daily to ensure a unique browsing experience. We are pleased to see that our daily efforts are bearing fruit. Remaining at your disposal and wishing you a good week, Sincerely, Johann - Customer Service
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 21/01/2020
I'll be back.
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Response from Homeose.fr
Hello, Thank you for your order and this evaluation! It is with pleasure that we will welcome you for your second order. See you soon on homeose.fr! Sincerely Johann - Customer Service
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 21/01/2020
Practical site and where you can find nice articles
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Response from Homeose.fr
Hello, Thank you for your order. We receive new products every day, so don't miss any of them, don't hesitate to subscribe to our newsletter or our catalog. Thank you for this evaluation, See you soon on our store, Sincerely Johann - Customer Service
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 20/01/2020
Extremely fast delivery. Careful packaging. I was touched by the handwritten note from the person who handled the package. I recommend 100%.
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Response from Homeose.fr
Hello, Thank you for your order and the recommendation! I am happy that the daily efforts of our team to do better have not gone unnoticed. I wish you a great week, Sincerely Johann - Customer Service
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 20/01/2020
Correct size, deadline respected
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Response from Homeose.fr
Hello, Thank you for your order. We are delighted to have been able to accompany you to finalize your purchase and that you were fully satisfied. Thank you for your loyalty. I wish you a good day, Sincerely, Johann - Customer Service
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 20/01/2020
Very fast and good product
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Response from Homeose.fr
Hello, Thank you for your order. We strive to be as responsive as possible, both in shipping and in customer relations. I wish you a very good week, Sincerely, Johann - Customer Service
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 19/01/2020
satisfied .
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Response from Homeose.fr
Hello, Thank you for your order. Here is a simple comment, quick and effective, thank you! See you soon on our store, Sincerely Johann - Customer Service
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 18/01/2020
no problem
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Response from Homeose.fr
Hello, Thank you for your order and your loyalty for a few years now.
You will certainly be charmed by the four articles you received. Hoping to see you soon on Homeose.fr Cordially Johann - Customer Service
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 17/01/2020
Order received quickly, well packaged.
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Response from Homeose.fr
Hello, Thank you for your order.
We take great care with each shipment and we are happy that you were aware of this. I wish you a very good week, Sincerely Johann - Customer Service
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 18/01/2020
fast and efficient, recommend it
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Response from Homeose.fr
Hello, Thank you for your order and for having spent a few minutes to share your opinion. We are pleased to see that this first was a success. See you soon on homeose.fr! Sincerely Johann - Customer Service
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 17/01/2020
service always impeccable, thank you
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Response from Homeose.fr
Thank you for your order, we do our best to make sure that every order goes smoothly, from the validation of it to the delivery. You will certainly be charmed by the article you received! Thank you for this evaluation, See you soon on our store, Sincerely Johann - Customer Service
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 18/01/2020
superb navigation and product search thank you to the whole team
Translated reviews
Response from Homeose.fr
Hello Sir, Thank you for your order and your comments. Our store is constantly evolving and our team works daily to ensure a unique browsing experience. We are pleased to see that our daily efforts are bearing fruit. Remaining at your disposal and wishing you a good weekend, Sincerely, Johann - Customer Service
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 19/01/2020
Nickel, with a bonus invoice with a small handwritten note from the preparer. Very appreciable!
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Response from Homeose.fr
Hello, Thank you for your order. Behind each order shipped is a member of our team who has carefully prepared it. The opportunity for us to present you our best wishes or simply to thank you for your loyalty. I wish you a very good weekend, Sincerely Johann - Customer Service
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 18/01/2020
pt concern of delivery, I sent an email and in the fifteen minutes that followed I had answers to my questions, fast service, and efficient, bravo the team Homéose
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Response from Homeose.fr
Thank you for your order and your participation in this evaluation. We follow each package given to the carrier and that until delivery. A follow-up allowing us to be as reactive as possible. Hoping to see you soon on Homeose.fr Sincerely Johann - Customer Service
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 17/01/2020
very good
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Response from Homeose.fr
Hello, Thank you for this review which is straight to the point and which only encourages us to continue in this direction! I wish you a good weekend, Sincerely Johann - Customer Service
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 25/11/2019
Lots of choices!
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Response from Homeose.fr
Hello, Thank you for your order!
Indeed, there are more than fifty brands to satisfy all tastes and budgets. I am happy that you found your happiness among one of them. I wish you a pleasant weekend, Sincerely Johann - Customer Service
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 15/01/2020
Fast shipping, item conforms to my order.
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Response from Homeose.fr
Hello, Thank you for taking a few minutes to share your first experience with our store. We make it a point of honor to deliver all orders placed before 3:30 pm to the carrier on the same day. I wish you a very good weekend, see you soon on our store, Sincerely Johann - Customer Service
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 16/01/2020
Items and delivery in accordance...
Translated reviews
Response from Homeose.fr
Hello, Thank you for your order.
We create manually each of the product sheets and realize if necessary the photos in order to make correspond as well as possible the reality vis-a-vis the visual and description announced. I wish you a very good weekend, Cordially Johann
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 16/01/2020
Good product. Fast shipping.
Translated reviews
Response from Homeose.fr
Hello, Thank you for your order and your comments.
I wish you a pleasant week and hope to satisfy you again soon, Sincerely Johann - Customer Service
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 17/01/2020
Perfect as I have been ordering from them for years! ....
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Response from Homeose.fr
Hello, Thank you for your order. It's always a pleasure to accompany you! See you soon on Homeose.fr Sincerely Johann - Customer Service
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 17/01/2020
I have been ordering for several years now, and I am never disappointed. This time I got two mini carambars as a gift...thank you
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Response from Homeose.fr
Hello, Thank you for your order and for sharing your experience. We are happy to share our passion for food with you! See you soon on our store, Sincerely Johann - Customer Service
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 06/01/2020
I am very satisfied with the products and the service.
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Response from Homeose.fr
Hello, Thank you for your order.
We will do our best to ensure that your satisfaction remains intact! I wish you a pleasant week, Sincerely Johann - Customer Service
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 14/01/2020
Hello. It is not always easy to navigate on the site, especially if you do not know the material or the brand
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Response from Homeose.fr
Thank you for your order and for taking a few minutes to complete our questionnaire. At this time, you can search by department (briefs, boxers, etc.), size, color, or price. In order to help you the best, do not hesitate to contact us by phone (free number from a landline or mobile), email or chat so that we can advise you in your choice.
We are also open to any suggestions for improvements that will allow you to navigate and search more fluidly, do not hesitate! I wish you a very good day, Sincerely Johann - Customer Service
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 11/01/2020
Very large choice and regularly interesting offers. However, prices are sometimes very high.
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Response from Homeose.fr
Hello, Thank you for your order.
We try to offer a wide range of products for all tastes and budgets and regularly update our collections. Don't miss any offer or novelty thanks to our newsletter! Thank you for this evaluation, See you soon on our store, Sincerely Johann - Customer Service
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 15/01/2020
French made socks
Translated reviews
Response from Homeose.fr
Hello, Thank you for your order! And yes, several of our brands have collections entirely made in France! :) Thanks to you for this evaluation, See you soon on our store, Sincerely Johann - Customer Service
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 15/01/2020
I am always happy to buy from Homeose, quality of products, service and speed of shipping yet free.
Translated reviews
Response from Homeose.fr
Hello, Thank you for your order. We try to do always more for your pleasure, I am happy to see that it is successful. Hope to see you soon on Homeose.fr Sincerely Johann - Customer Service
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 15/01/2020
great team nice thanks
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Response from Homeose.fr
Hello, Thank you for your order. A team that works in a good mood has certainly more charm than a team that is sulking ;) Thank you for this evaluation, See you soon on our store, Sincerely Johann - Customer Service
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 14/01/2020
Excellent and perfect as always.
Translated reviews
Response from Homeose.fr
Hello, And yes, we do not change a winning team! Thank you for this evaluation, See you soon on our store, Sincerely Johann - Customer Service
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 13/01/2020
very fast delivery excellent product
Translated reviews
Response from Homeose.fr
Hello, Thank you for your order! Each parcel given to the carrier is then followed by our team which, if necessary, can be reactive and act if necessary with Colissimo or Chronopost. Remaining at your disposal and wishing you a good week, Sincerely, Johann - Customer Service
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 07/01/2020
Very good, following an error on the size of my part at the time of the order, the team of Homéose was very reactive and the delivery was made in a very short time. Product in conformity with my expectations. I recommend this site.
Translated reviews
Response from Homeose.fr
Hello, Thank you for spending a few minutes to share your experience.
Each order is indeed carefully prepared by our team which, in case of need, is at your disposal, by email, phone (free number from a landline or mobile) or even chat!
Different support where we welcome you with pleasure and which allow us to be reactive if needed. I wish you a good week, See you soon on our store, Sincerely Johann - Customer Service
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 13/01/2020
A serious site from start to finish. A reference!
Translated reviews
Response from Homeose.fr
Hello, Thank you for your order and your confidence for a few years now!
Coming from a customer who has seen us evolve over time, this comment touches us particularly. We look forward to seeing you again very soon on Homeose.fr Sincerely Johann - Customer Service
A
Acheteur vérifié
Rating: 1 out of 5
following a purchase from 18/12/2019
Company that does not keep its commitments.
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Response from Homeose.fr
Thank you for taking a few minutes to complete our satisfaction survey and for sharing your comments with us. In this case, you placed your third order on our site on December 18, 2019. Your order was prepared and given to the carrier the same day in the early afternoon. Having benefited from a delivery in Chronopost at a reduced rate (2.40 € TTC) your order was delivered the next morning (19/12/2019). Following the receipt of your order, you shared on December 20, 2019 your opinion on the product and we found that it did not meet your wishes.
Having taken note of your comment and wishing to satisfy all our customers as best as possible, we have therefore offered you the free return of your item. On December 26th, we received your return and were forced to note that the product could not be remarketed.
Indeed this one was not labeled anymore, its packaging was torn and to top it off the product was stained on the inside front part. In this case and although we have made the effort to offer you a return at our expense, and for reasons of hygiene and common sense we can not accept the return of this stained item which, I remind you, remains at your disposal and can be attached to a future shipment. We take special care with each package that we send to the carrier and we hope you take the same care in returns. It is a question of respect and good manners.
In this case, and taking stock of your experience with our team, I do not see any commitment not kept, quite the contrary.
We are committed to offering our customers the best and even more if the opportunity arises. In your case we have done everything possible to satisfy you. However, your satisfaction cannot go against the quality and our commitments that we strive to offer daily, we must know how to set limits. I hope that these few lines will have allowed you to understand what I have already tried to submit to you on the phone. The desire to satisfy our customers as much as possible cannot be the open door to everything. Especially when your actions have an impact on the future quality of our service.
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