★★★★★
based on 9566 reviews published
Latest customer reviews
Lots of choice in the store. Friendly and helpful staff.
Products conform to order, good delivery tracking.
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There's a big problem with the navy blue bodysuit, which is much shorter than the other, even though they're both size M. I can send you the photo
Thank you for your feedback on our website Homéose.fr. We are sorry to hear that you are experiencing a problem with the Navy Blue Bodysuit you ordered. Please send us a photo of the product so that we can provide you with a satisfactory solution as soon as possible. Thank you again for your trust and loyalty to our brand. Have a nice day.
Perfect fast delivery very good quality
Good quality item, fast shipping
Perfect
Package received quickly and conformed to my wishes. I really recommend this site and would not hesitate to buy again.
Only one thing to say. Perfect site and customer service. Any information or problem, a message or a phone call, they get back to you fairly quickly and resolve the issue. Customer service is very pleasant and attentive, which is not always the case.
I appreciate your delivery service and your responsiveness to my questions.
I'd rather buy in a boutique and be able to try things on than online, because I can't touch the fabrics and see the materials, and above all I'd rather be advised by a friendly salesperson.
Everything was perfect
Very well received
Simple ordering Fast delivery
Very professional and sympathetic salesman
Perfect!
Good customer service
It's perfect I'm happy with my article
Supersonic shipping...order on Saturday morning...in relay point on Monday noon...chapeau!!!!
No problem, as ordered
First purchase and very satisfied
Meets my expectations
Top!
Good choice of products.
I had to return two of the four items ordered because they were too small! And it cost me 23,-€ !!!
I'm sorry that 2 of the products I received are not to your liking.
I understand that 23€ for the return seems expensive, and I share your opinion.
That's why, for several years now, we've been offering all our customers a FREE returns service as part of an exchange.
We communicate extensively on the subject, via our website, and through various channels, because our ultimate goal is the complete satisfaction of our Customers.
I am sorry that you did not inform us of your return, which prevented us from intervening to assist you in this process.
Please do not hesitate to contact our Customer Service if you have any problems.
Christophe - Customer Service
OK
Very good, fast seller
For Homeose 10 out of 10 For Colissimo 0 out of 10
I have taken note of your review of our website Homéose.fr and I thank you for your positive evaluation of 5 out of 5. However, I am sorry to see that you had a bad experience with the Colissimo service. We will take your comment into account in order to improve in the future.
Best regards,
Christophe - Customer Service
I went to visit their stores, friendly salesman I found what I wanted.A si return without problem.
Great articles, good size for the stringless thongs from tof
Easy ordering and fast shipping. I recommend it!
Serious house to recommend
Very satisfied with the site, fast shipping and discreet package.
Perfect, thank you very much
Ras, nickel as usual
Very good
Very satisfied with my order, efficient and fast!
Very comfortable, well cut, top
I had to send an email to find out where my parcel was for a promise of delivery in 48 hours. The product was in stock and I received it 10 days later.
I'm sorry that you found the delivery time too slow.
When you wished to order your product, we informed you via the website that it would take 8 days for the order to be dispatched.
You placed your order on 30/06, for which I thank you. We dispatched your product on 04/07, and it should have been delivered on 06/07, well within the announced delivery time.
Colissimo picked up your parcel on 04/07, and delivered it on 10/07, which does not meet the delivery times guaranteed by La Poste.
After inquiring with their services, here is their reply: "Due to traffic bans on lorries at weekends this summer, parcel delivery times may be extended.
I am deeply sorry for this situation, which is beyond our control, and I apologize for this "extended" delay. We work every day to satisfy our customers, and as such, we contacted you as soon as we became aware of this incident.
Once again, I apologize for this exceptional situation, which does not reflect the daily work of our team, and our usual deadlines.
I remain at your disposal.
Christophe - Customer Service
Good welcome, excellent choice of products. Quality clothing.