Customer reviews of HT26

Trust Attestation
8,8 /10
Overall rating: 8,8 out of 10
Based on 6 796 published reviews
5 4 506 66% 4 1 323 19% 3 412 6% 2 173 3% 1 382 6%

Summary of reviews

HT26 consistently delivers quick and reliable delivery, with packages arriving promptly and well packaged, and often including thoughtful gifts and samples that enhance the shopping experience. The product range and texture receive strong praise, with many reviewers noting effective results, hydration, radiance, and skin improvement from the HT26 line, including color-safe and skin-friendly formulations that suit fragile skin. Customer service and professionalism are highlighted as standout strengths, with responsive support, returns handled smoothly, and ongoing loyalty expressed by long-time users who value the range for its compatibility with their skin tone and needs. Overall, customers report satisfying purchases, positive experiences with fast delivery, and appreciation for gifts and the quality of the products.

All reviews

M
Marie Dorette N.
Rating: 5 out of 5
following a purchase from 29/03/2025
Impeccable delivery
High quality product and especially the soap.
I am very satisfied
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Jeannette M.
Rating: 5 out of 5
following a purchase from 18/04/2025
Always satisfied with your products!
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Sylvie M.
Rating: 3 out of 5
following a purchase from 17/04/2025
I end up with a face full of pimples using the brightening mask and scrubbing soap in addition to the glutathione night cream. My face is dark and filled with pimples
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Suzan D.
Rating: 5 out of 5
following a purchase from 04/04/2025
Top. I like it
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Augustine M.
Rating: 5 out of 5
following a purchase from 13/04/2025
I recommend
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R
Rebecca G.
Rating: 5 out of 5
following a purchase from 12/04/2025
The site is well stocked with products it makes you want to buy everything
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Catherine K.
Rating: 5 out of 5
following a purchase from 01/04/2025
It's good
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P
Prénom N.
Rating: 5 out of 5
following a purchase from 11/04/2025
The order arrived on time. I am very satisfied with the delivery
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F
Francoise O.
Rating: 4 out of 5
following a purchase from 11/04/2025
I sent an email to customer service and never got a reply. Very disappointing although I like all the HT26 products purchased so far for over 13 years.
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Safiatou M.
Rating: 5 out of 5
following a purchase from 10/04/2025
Very good!
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Coco P.
Rating: 5 out of 5
following a purchase from 10/04/2025
attenuates stains
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J
Josette L.
Rating: 5 out of 5
following a purchase from 09/04/2025
Perfect!
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Philomène M.
Rating: 5 out of 5
following a purchase from 10/04/2025
Order arrived in perfect condition
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Jane B.
Rating: 5 out of 5
following a purchase from 09/04/2025
The products are well detailed on the site and the delivery is fast and the products were well packaged.
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Clara C.
Rating: 5 out of 5
following a purchase from 26/03/2025
thank you Samuel
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Sally A.
Rating: 5 out of 5
following a purchase from 05/04/2025
Very satisfied
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Sally A.
Rating: 5 out of 5
following a purchase from 07/04/2025
Excellent shipment…
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Imogene W.
Rating: 5 out of 5
following a purchase from 07/04/2025
Easy navigation; add order; edit order or check delivery for UK vs France and other parts of the world.
Free delivery this time round was a big plus-thank you!
Great packaging (no leaks) and delivery service. And thank you for free sample soap and wonderful massage oil. Perfect.
Will be ordering again in the near future
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M
Mariam Y.
Rating: 5 out of 5
following a purchase from 06/04/2025
Very good
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Selimata S.
Rating: 5 out of 5
following a purchase from 04/04/2025
Very well delivered
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Mamou T.
Rating: 4 out of 5
following a purchase from 04/04/2025
Fast delivery
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Nadège K.
Rating: 1 out of 5
following a purchase from 03/04/2025
At the delivery of my order, a gift that was promised to me as a gift was replaced by another that had nothing to do with it.
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Joceline Njumbe E.
Rating: 5 out of 5
following a purchase from 28/03/2025
Very good quality and the delivery was very fast. But I don't understand why I paid for delivery twice. €10 + €42.
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Cedric A.
Rating: 5 out of 5
following a purchase from 28/03/2025
Perfect
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Ninon D.
Rating: 5 out of 5
following a purchase from 29/03/2025
Order received on time
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Amy F.
Rating: 5 out of 5
following a purchase from 28/03/2025
Super top I recommend
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Emma K.
Rating: 5 out of 5
following a purchase from 26/03/2025
Fast delivery! I am satisfied
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Salimata C.
Rating: 5 out of 5
following a purchase from 25/03/2025
Everything went very well and the delivery was really very fast
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Anthonia O.
Rating: 5 out of 5
following a purchase from 24/03/2025
Clear to read and make decisions on what to buy
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Emerantienne A.
Rating: 5 out of 5
following a purchase from 24/03/2025
Thank you and well received The lotion 90 is to be recommended.
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Maite M.
Rating: 1 out of 5
following a purchase from 24/03/2025
So far I have not received my package. It's really a shame for a first order
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Alice I.
Rating: 5 out of 5
following a purchase from 24/03/2025
The packaging was super beautiful, the product I just started so nothing to say
Very fast delivery
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Clara A.
Rating: 5 out of 5
following a purchase from 24/03/2025
It went well this time
For the shipping costs
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Gisèle N.
Rating: 5 out of 5
following a purchase from 10/03/2025
Fast shipping. Very good products
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Koudouho A.
Rating: 5 out of 5
following a purchase from 21/03/2025
I was really surprised and happy about how you took care of my parcel, it was beautifully wrapped and it arrived so quick, I really appreciate it. Thank you so much to the person who packed it.
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Assana M.
Rating: 1 out of 5
following a purchase from 19/03/2025
Very very bad, I have not yet received my order so far
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Response from HT26
Hello, Thank you for sharing your experience with HT26. We see from the tracking of your package that you were able to pick it up on Thursday, March 27, 2025. We are nonetheless sorry if you were delivered late. Best regards, The ht26.com team
C
Christian D.
Rating: 5 out of 5
following a purchase from 07/03/2025
The products used by my wife bring her full satisfaction.
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Saran S.
Rating: 5 out of 5
following a purchase from 07/03/2025
Perfect, I am satisfied
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P
Prénom N.
Rating: 5 out of 5
following a purchase from 17/03/2025
Very professional company
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N
Ndo K.
Rating: 1 out of 5
following a purchase from 12/03/2025
Did not work for me
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Response from HT26
Hello, We are sorry to hear that our products did not meet your expectations. HT26 is a brand that includes different ranges of products, corresponding to different skin types and offering a variety of results. If you would like to be advised, you can contact us at 0668918825 or by email at [email protected], we are at your complete disposal to assist you. Best regards, The ht26.com team
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