The store consistently delivers on product quality, with customers noting essential oils and other items as excellent, good value for money, and of high standard across many orders. Delivery is fast and reliable, with multiple mentions of quick shipping, on-time or within promised timeframes, and careful handling of orders. Customer service and reliability are highlighted by positive experiences with knowledgeable guidance, helpful shipping, and overall satisfaction with orders and repeat purchases. The product range and ingredients are praised for quality and value, with several mentions of helpful accessories and a satisfying shopping experience.
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Acheteur Vérifié
Rating: 5 out of 5
Fast service for top-quality oils
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Response from Huiles & Sens
Hello, the Huiles & Sens team would like to thank you for your message. We're delighted that you found our products and services to your satisfaction. See you soon in our store!
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Acheteur Vérifié
Rating: 2 out of 5
I'm usually very satisfied but not this time. I had ordered some bottles of bubble bath and one of the caps opened and the liquid spilled into the package :-( Little tip: Maybe think of putting a sticky paper to prevent the cap from opening ;-) Otherwise, there's nothing to say about the quality of the products and the delivery time.
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Response from Huiles & Sens
The entire team would like to thank you for your message. We are pleased to know that you were satisfied with our services and products. We will take your suggestion into account. See you soon on Huiles & Sens
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Acheteur Vérifié
Rating: 4 out of 5
Quick response to my request. I love the smell of the summer night spray.
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Response from Huiles & Sens
The entire Huiles & Sens team would like to thank you for your message. We are delighted that you are satisfied with our products and service. See you soon in our boutique!
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Acheteur Vérifié
Rating: 5 out of 5
Nothing to report
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Acheteur Vérifié
Rating: 4 out of 5
Torn carton, taped by post, otherwise prompt delivery
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Acheteur Vérifié
Rating: 5 out of 5
Very good after-sales service following an error on my part. Quality products that I appreciate! I can only recommend.
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Response from Huiles & Sens
The Huiles & Sens team would like to thank you for your message. We are delighted that you are satisfied with our products and service. We hope to see you soon in our store!
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Acheteur Vérifié
Rating: 5 out of 5
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Acheteur Vérifié
Rating: 5 out of 5
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Acheteur Vérifié
Rating: 5 out of 5
the speed with which orders are processed and dispatched!
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Acheteur Vérifié
Rating: 5 out of 5
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Acheteur Vérifié
Rating: 5 out of 5
In addition to the quality products, I particularly like the availability, kindness and professionalism of Katja and her staff. It's a team we can count on.
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Acheteur Vérifié
Rating: 5 out of 5
Our products are certified organic
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Acheteur Vérifié
Rating: 4 out of 5
Organic EO, fast delivery, plastic-free packaging. But be careful with the millilitres selected in the basket.
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Acheteur Vérifié
Rating: 4 out of 5
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Acheteur Vérifié
Rating: 5 out of 5
Letterbox delivery = peace of mind.
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Acheteur Vérifié
Rating: 5 out of 5
Very satisfied with my order, for its speed and the care of the packaging. The products are of good quality. I appreciated the information given on the site about the products.
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Acheteur Vérifié
Rating: 5 out of 5
very good
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Acheteur Vérifié
Rating: 5 out of 5
Fast delivery, quality products, wide selection, I'm very satisfied!
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Acheteur Vérifié
Rating: 5 out of 5
Excellent order processing, shipping and receipt of parcel. Everything was perfect.
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Acheteur Vérifié
Rating: 5 out of 5
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 23/05/2021
Faster than expected delivery by Colissimo. Package very well packed. Good products. Good reactivity to my questions on the site...
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Acheteur Vérifié
Rating: 5 out of 5
I've been experimenting with som oils as a complement to other cosmetic products. Your oils are the best!
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Acheteur Vérifié
Rating: 5 out of 5
They take the time to understand our needs before offering their products. Smiles and kindness.
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Acheteur Vérifié
Rating: 5 out of 5
They offer a wonderful quality of essential oils in which I have total confidence.
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Acheteur Vérifié
Rating: 5 out of 5
A single on-line purchase from Romania. Good pass.
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Acheteur Vérifié
Rating: 5 out of 5
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Acheteur Vérifié
Rating: 5 out of 5
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Acheteur Vérifié
Rating: 5 out of 5
Good products, reliable seller
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Acheteur Vérifié
Rating: 5 out of 5
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Acheteur Vérifié
Rating: 5 out of 5
Speed of delivery.
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Acheteur Vérifié
Rating: 5 out of 5
seriousness and promptness, I've never had the slightest problem since I've been a Huiles & Sens customer
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 30/04/2021
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/04/2021
Orders are always delivered promptly and packaged with care. I can find everything I'm looking for.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 26/04/2021
I had Yuka evaluate your products! Excellent! Perhaps a question about the packaging? Plastic bottle? Would glass be more eco-friendly?
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 25/04/2021
I have received my order, and I am satisfied with the quality of the oils and the speed of shipment, but for the first time I had enormous difficulty in opening the bottles which, due to the reinforced security, cannot be opened except by using a knife to cut the small plastic ring under the cap... A dangerous operation which resulted in a wound on the inside of my palm. I had not encountered this problem with my previous order. Please let me know the opening method if there is one... Sincerely. Mireille B.
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Response from Huiles & Sens
The Huiles & Sens team would like to thank you for your message. The trick to opening your EO caps more easily is to press (quite hard!) on the cap and turn it at the same time. See you soon in our store!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 25/04/2021
Everything was perfect!
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 27/04/2021
Product conforms, delivery on time
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 12/04/2021
The right protective packaging for small bottles of essential oils.
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Acheteur Vérifié
Rating: 5 out of 5
following a purchase from 21/04/2021
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 21/04/2021
Fast delivery, sometimes out of stock,Good quality essential oils
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