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Rating: 5 out of 5
a big thank you for your responsiveness.
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Customer reviews of Huiles & Sens
Trust Attestation
9,5
/10
Overall rating: 9,5 out of 10
Based on 920 published reviews
Summary of reviews
The store consistently delivers on product quality, with customers noting essential oils and other items as excellent, good value for money, and of high standard across many orders. Delivery is fast and reliable, with multiple mentions of quick shipping, on-time or within promised timeframes, and careful handling of orders. Customer service and reliability are highlighted by positive experiences with knowledgeable guidance, helpful shipping, and overall satisfaction with orders and repeat purchases. The product range and ingredients are praised for quality and value, with several mentions of helpful accessories and a satisfying shopping experience.
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A
Rating: 5 out of 5
Speed of shipment. The quality of the products. Thank you
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A
Rating: 5 out of 5
Fast delivery, products as described.
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A
Rating: 5 out of 5
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A
Rating: 5 out of 5
product availability, substance reliability
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Rating: 5 out of 5
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Rating: 3 out of 5
The products correspond to what I ordered. The delivery times were very good But I give 3 stars because for the contents of my order I am sad to see all the little bits of plastic / polystyrene in my package. Isn't there another way of packaging products without plastic, newspapers/paper? Or other recycled materials?
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Response from Huiles & Sens
Thank you very much for your comment. Our dunnage is made from 100% biodegradable corn. Except in certain cases where we re-use different dunnage material.
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Rating: 5 out of 5
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Rating: 4 out of 5
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A
Rating: 5 out of 5
I received the box of essential oils quickly and the product is of very good quality, thank you!
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A
Rating: 5 out of 5
I am very happy with your products, they are of very good quality and reasonably priced. The laboratory's environmental ethic also suits me very well.
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Rating: 5 out of 5
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Rating: 5 out of 5
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A
Rating: 5 out of 5
The parcel arrived in perfect condition.
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A
Rating: 5 out of 5
The speed and quality of order processing, a clear, precise and professional site! Nothing to say we can trust
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Rating: 5 out of 5
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A
Rating: 5 out of 5
Very good products and delivery times
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A
Rating: 5 out of 5
Super-fast delivery
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Rating: 5 out of 5
perfect
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Rating: 4 out of 5
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Rating: 5 out of 5
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Rating: 4 out of 5
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Rating: 5 out of 5
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A
Rating: 4 out of 5
Quality of the oils. Unfortunately, 2 essential oils were omitted.
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Response from Huiles & Sens
Hello, we're sorry to hear about this incident, but we've passed on your concern to our customer service department. You can also contact them at: [email protected] We hope to see you soon in our store.
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Rating: 4 out of 5
Fast, accurate delivery
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A
Rating: 5 out of 5
Careful packaging, speed.
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Rating: 4 out of 5
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Rating: 5 out of 5
Very good quality
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Rating: 5 out of 5
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Rating: 4 out of 5
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Rating: 5 out of 5
Very fast order processing
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Rating: 5 out of 5
Very good products. Very friendly telephone reception.
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Rating: 4 out of 5
Fast, perfect delivery! Parcel damaged and taped by the post office but fortunately nothing taken.
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Rating: 5 out of 5
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Rating: 5 out of 5
Very welcoming
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Rating: 5 out of 5
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A
Rating: 5 out of 5
Everything is perfect, from ordering to delivery! The product is wonderful and has made 3 people happy!
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A
Rating: 5 out of 5
The speed of delivery. That's great. However, perhaps the small bottles of essential oil should have been packaged differently, as the bottles were scattered around in the box, and with the foam shavings, it wasn't easy to retrieve them.
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A
Rating: 5 out of 5
Your product suits me perfectly.
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A
Rating: 5 out of 5
Very good products, and excellent after-sales service.
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