Itsara consistently impresses with the quality of its jewelry, as many customers highlight the excellent craftsmanship, neat finishes, and beautiful designs that align with their expectations. The online store also earns praise for its fast and reliable delivery, with numerous reviews noting quick shipping times and well-protected packaging that ensures items arrive in perfect condition. Customer service stands out as a strong aspect, with clients appreciating the attentive and friendly support provided, including prompt responses to inquiries and helpful advice regarding orders.
All reviews
Y
Yaelle B.
Rating: 5 out of 5
following a purchase from 16/01/2024
Very serious site, I ordered several items, received them quickly... very nice quality products... I recommend...
Translated reviews
Response from Itsara
Thank you very much ❤️
S
Sylvie C.
Rating: 5 out of 5
following a purchase from 16/01/2024
Delighted
Translated reviews
A
Alain K.
Rating: 5 out of 5
following a purchase from 16/01/2024
Exactly what I was looking for - very pretty - thank you
Translated reviews
J
Josselyne P.
Rating: 5 out of 5
following a purchase from 16/01/2024
The jewelry is extraordinarily fine! The packaging is in keeping with ITSARA's clean, nature-conscious spirit. I highly recommend it!
Translated reviews
J
jean W.
Rating: 5 out of 5
following a purchase from 16/01/2024
All products are as advertised and of the highest quality.
Translated reviews
P
Paula S.
Rating: 4 out of 5
following a purchase from 15/01/2024
The jewels are magnificent and everyone tells me how beautiful they are. The only negative point is that I have an earring that is defective, which is the risk of "artisanal".
Translated reviews
Response from Itsara
Hello Paula.
Thank you for the beauty
If we check the models before sending, we sometimes miss defects. You can return them for exchange without any worries. Even now.
Have a nice day
Leonel
S
Sophie A.
Rating: 5 out of 5
following a purchase from 15/01/2024
Perfect ring, responsive and very kind customer service, I totally recommend it.
Translated reviews
G
GABRIELA B.
Rating: 5 out of 5
following a purchase from 14/01/2024
I have ordered several times and always satisfied. The jewels are beautiful and are sent in a superb packaging.
Translated reviews
S
Sarah G.
Rating: 5 out of 5
following a purchase from 15/01/2024
Excellent quality items at very reasonable prices. Order delivered promptly, parcel handled with care. I will definitely recommend them in the future.
Translated reviews
T
Thomas L.
Rating: 5 out of 5
following a purchase from 14/01/2024
Quality jewelry, great customer service Perfect
Translated reviews
M
Malika M.
Rating: 1 out of 5
following a purchase from 15/01/2024
Disappointed
Translated reviews
Response from Itsara
We weren't able to please you this time Malika, we're really sorry about that. I don't see any e-mail exchange concerning your last two orders, so I don't know what disappointed you. But these are models we've been following for a very long time, and which we can describe as reliable.
With pleasure
C
Catherine C.
Rating: 4 out of 5
following a purchase from 15/01/2024
For shipments within Switzerland, customs charges apply. The items ordered are beautiful.
Translated reviews
Response from Itsara
Hello Catherine,
Yes, unfortunately. Please note that French vat is not included for countries subject to customs. For Switzerland, we have calculated that the price is the same as in France, starting at 150 Frs.
For smaller amounts, it's best to buy through a French friend. We'll be happy to send the gift on your behalf 😇.
Have a nice day
Leonel
U
ulrika L.
Rating: 5 out of 5
following a purchase from 15/01/2024
Quality jewelry, fast delivery
Translated reviews
J
Jean Claude V.
Rating: 5 out of 5
following a purchase from 15/01/2024
i've already ordered rings and earrings for a friend. the quality and finesse are always there. it's a pleasure to give these jewels, of course.
Translated reviews
P
patricia B.
Rating: 5 out of 5
following a purchase from 13/01/2024
Beautiful and perfect as always.
Translated reviews
J
Julien H.
Rating: 5 out of 5
following a purchase from 11/01/2024
Quality jewelry Perfect delivery I want to buy them all for my wife! Thank you for this link with Thai handicrafts. I will recommend you to others.
Translated reviews
H
Hedda T.
Rating: 5 out of 5
following a purchase from 14/01/2024
Great as always
Translated reviews
E
Eliane L.
Rating: 5 out of 5
following a purchase from 14/01/2024
Super happy with my jewel, I received it on time, I'm delighted.
Translated reviews
L
Lydia T.
Rating: 5 out of 5
following a purchase from 14/01/2024
Very happy with my ring
Translated reviews
B
BARBARA S.
Rating: 5 out of 5
following a purchase from 09/01/2024
Very neat packaging, good communication, fast delivery and quality product. Thank you
Translated reviews
A
Anne T.
Rating: 5 out of 5
following a purchase from 13/01/2024
Superb jewelry at affordable prices. Fast shipping ++++
Translated reviews
N
Nadege L.
Rating: 5 out of 5
following a purchase from 13/01/2024
always perfect thank you
Translated reviews
N
Nathalie D.
Rating: 1 out of 5
following a purchase from 13/01/2024
Order not received to date. I asked about the status of the order and later even asked for a refund for my non-received item, as it was a gift for a birthday. I've had no reply to date. So for a first order, I'm rather dissatisfied. I give it 1 star because it's impossible not to give it a star at all.
Translated reviews
Response from Itsara
Hello Nathalie.
As seen and settled together, the name of your locality had taken the place of your surname. Even though Nathalie De Pégomas à Pégomas is very chic 😁, the package went round in circles.
However, we apologize for the delay. Itsara is a small team of just 5 people. When 2 are missing, we sometimes have trouble keeping up it's true. But we're solid 💪🏼, and that's pretty rare.
C
Chrystelle F.
Rating: 5 out of 5
following a purchase from 08/01/2024
Superb, high-quality jewelry.
Translated reviews
A
agnes C.
Rating: 5 out of 5
following a purchase from 13/01/2024
Perfect 👍
Translated reviews
M
Martine V.
Rating: 5 out of 5
following a purchase from 13/01/2024
Always so satisfied
Translated reviews
N
Nadege H.
Rating: 5 out of 5
following a purchase from 13/01/2024
I don't usually rate my purchases, but I'd like to testify to the quality and originality of the jewelry. I am completely satisfied. I will recommend without hesitation. Thank you
Translated reviews
I
Isabelle C.
Rating: 5 out of 5
following a purchase from 13/01/2024
THE RING IS SUPERB? I WEAR IT EVERY DAY, it's silver and it's exactly as shown in the photo, only good surprises, well packaged in its papier-mâché box, great, it's my 2nd purchase and I'm delighted. Isa
Translated reviews
S
Stephanie A.
Rating: 5 out of 5
following a purchase from 10/01/2024
I ordered ring no. 53 and it's beautiful. I am very happy with my purchase.
Translated reviews
S
Sandrine T.
Rating: 5 out of 5
following a purchase from 12/01/2024
Excellent products I highly recommend
Translated reviews
C
Carine F.
Rating: 5 out of 5
following a purchase from 11/01/2024
Your jewels are beautiful and you make the es large size and quality price 👍
Translated reviews
M
milcent M.
Rating: 5 out of 5
following a purchase from 11/01/2024
bonjour je note 5 sur 5 la bague est juste magnifique merci beaucoup
Translated reviews
J
Janie Andrea H.
Rating: 2 out of 5
following a purchase from 11/01/2024
I haven't received the ring yet, so I can't evaluate it, sorry.
Translated reviews
Response from Itsara
Hello Janie
Sorry for the delay. The whole point is to be happy to have them now ✨☺️. The post office isn't always perfect, although employees generally do their jobs with devotion. Aware of the service they represent. So it's rare, but I apologize for this too slow delivery, we are indirectly responsible for it.
With pleasure
Leonel
M
Marie M.
Rating: 5 out of 5
following a purchase from 09/01/2024
The article is very good
Translated reviews
M
Marion C.
Rating: 5 out of 5
following a purchase from 10/01/2024
Beautiful items, good value for money. We love
Translated reviews
V
Veronique L.
Rating: 5 out of 5
following a purchase from 10/01/2024
Fast delivery of items perfectly matching descriptions and photos
Translated reviews
J
Julie M.
Rating: 5 out of 5
following a purchase from 07/01/2024
The rings are gorgeous! I really recommend
Translated reviews
N
nathalie L.
Rating: 5 out of 5
following a purchase from 10/01/2024
I've ordered several rings and I'm always very satisfied. I love it and if it doesn't fit, I can change it without any problem.
Translated reviews
E
Erwan L.
Rating: 5 out of 5
following a purchase from 10/01/2024
Top
Translated reviews
J
JACQUELINE B.
Rating: 4 out of 5
following a purchase from 10/01/2024
Very good quality jewelry and good delivery. However, there are major breakages on the T bracelets. 18.5/19/19.5.
Translated reviews
Response from Itsara
Hello Jacqueline
We do our best to make up for stock shortages. But it's not easy because of the way our products are made. Silver braiding bracelets, for example, are made by just three craftsmen. And it takes a long time. In fact, these are exceptional pieces ✨
We're improving year by year to allow for more stock. But Itsara is still a small company. It's still difficult for us to have a large stock of bracelets. Especially as we've chosen to offer a wide range of sizes.
Have a nice day
Leonel
We use cookies for audience measurement and improving user experience.
English 
Français 
Español 