9.8/10
★★★★★
based on 8293 reviews published

Latest customer reviews

5 /5
★★★★★

Always impeccable service, careful, well-packaged, protective parcel.

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Nicole L.
purchased on 03/02/2022
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5 /5
★★★★★

Very nice site with original articles

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Katherine L.
purchased on 27/11/2021
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5 /5
★★★★★

Impeccable delivery times, products conform to photos

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Muriel L.
purchased on 07/12/2021
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5 /5
★★★★★

The jewelry is beautiful, just like on the website. Attentive and attentive service. Thank you

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Eva M.
purchased on 31/01/2022
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5 /5
★★★★★

Great site, I'm never disappointed. Very professional team that always finds solutions to any problems!

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Colette G.
purchased on 05/12/2021
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5 /5
★★★★★

Good workmanship. Fast and reliable delivery.

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Fatima L.
purchased on 18/12/2021
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5 /5
★★★★★

Site offering superb jewelry, very nice packaging. Very good telephone relations with very friendly, professional and responsive people. In short, perfect.

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Jacqueline C.
purchased on 06/12/2021
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5 /5
★★★★★

Quality products, impeccable delivery and little gifts inside.

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Amandine D.
purchased on 20/11/2021
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5 /5
★★★★★

A site offering superb jewelry, with a management team that's very attentive, friendly and responsive; in short, a real pleasure.

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Jacqueline C.
purchased on 12/12/2021
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5 /5
★★★★★

I did not know this site. After my order, I highly recommend it!!!

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Saveria D.
purchased on 19/12/2021
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5 /5
★★★★★

Nice site, fast delivery, perfect!

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Bernadette L.
purchased on 31/01/2022
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5 /5
★★★★★

Super! Very nice quality piece, fast and careful shipping. Small baguier as a gift. Customer service at its best!

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Magali C.
purchased on 03/01/2022
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1 /5
★☆☆☆☆

Very disappointed, earrings bought in December 2021 all blackened. Poor quality

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Patricia N.
purchased on 27/11/2021
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Answer from Itsara
Hello Patricia We're sorry you're not satisfied with your jewelry. You can contact us directly so that we can explain how to clean your earrings or for a full refund. Please know that we are always ready to listen to our customers, whatever the problem or the timeframe of the order. Our jewelry is made of pure (99%, not 92.5%), natural sterling silver, and has not undergone any treatment such as rhodium plating (protective film-coated metal). If you are unfamiliar with this process, I invite you to find out more. Like uncoated 925 silver, pure, natural silver does not appreciate prolonged exposure to humidity. Oxidation can then occur, accentuated by heat and light. This has nothing to do with the quality of the silver, which in this case is beyond reproach. All silver oxidizes if it is not stored in the right conditions. That's why it's best to avoid the bathroom, for example. Showering is no problem, as long as you keep it on you, or dry it before storing it in a dry place. And preferably away from light. Avoid chlorinated products (e.g. over-chlorinated swimming pools), bleach and sulfur-based products. Finally, some people turn silver black. This is related to the PH of the skin. This may be permanent or temporary, depending on the case. On the other hand, even oxidized silver can always be repaired. We can provide you with cleaning methods, or do it for you if you really don't dare. I've been wearing some of my jewels for over 20 years. They look as good as new. And my great-grandchildren still will if they inherit it. And if they respect the minimum conditions of use. You may say that this pure silver quality doesn't suit you. But in view of this information, you can't say that it's bad quality. I'll send you a return slip for cleaning, or a full refund, whichever you prefer.
5 /5
★★★★★

Serious site, with beautiful products. Responsive customer service I recommend without hesitation, and would certainly recommend.

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Nathalie D.
purchased on 17/11/2021
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5 /5
★★★★★

Order with your eyes closed Beautiful jewels, beautiful eco-friendly packaging, very detailed site, perfect.

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Christelle P.
purchased on 15/02/2022
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5 /5
★★★★★

Nice site that makes you want to go !!!

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Corinne I.
purchased on 07/12/2021
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1 /5
★☆☆☆☆

Very disappointed earrings bought in December 2021 all blackened. Poor quality

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Patricia N.
purchased on 05/12/2021
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Answer from Itsara
Hello Patricia We're sorry you're not satisfied with your jewelry. You can contact us directly so that we can explain how to clean your earrings or for a full refund. Please know that we are always ready to listen to our customers, whatever the problem or the timeframe of the order. Our jewelry is made of pure (99%, not 92.5%), natural sterling silver, and has not undergone any treatment such as rhodium plating (protective film-coated metal). If you are unfamiliar with this process, I invite you to find out more. Like uncoated 925 silver, pure, natural silver does not appreciate prolonged exposure to humidity. Oxidation can then occur, accentuated by heat and light. This has nothing to do with the quality of the silver, which in this case is beyond reproach. All silver oxidizes if it is not stored in the right conditions. That's why it's best to avoid the bathroom, for example. Showering is no problem, as long as you keep it on you, or dry it before storing it in a dry place. And preferably away from light. Avoid chlorinated products (e.g. over-chlorinated swimming pools), bleach and sulfur-based products. Finally, some people turn silver black. This is related to the PH of the skin. This may be permanent or temporary, depending on the case. On the other hand, even oxidized silver can always be repaired. We can provide you with cleaning methods, or do it for you if you really don't dare. I've been wearing some of my jewels for over 20 years. They look as good as new. And my great-grandchildren still will if they inherit it. And if they respect the minimum conditions of use. You may say that this pure silver quality doesn't suit you. But given this information, you can't say it's bad quality. I'll send you a return slip for cleaning, or a full refund, whichever you prefer. Have a nice day.
5 /5
★★★★★

I hesitated for a long time to order from this site because of the quality of the jewelry. But I must admit that there's nothing to complain about. I'm very happy with the jewels I ordered and I'm thinking of recommending them soon. Serious and the icing on the cake, environmentally friendly, perfect packaging.

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Claudie M.
purchased on 14/02/2022
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5 /5
★★★★★

Super site great jewelry very fast delivery

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Elisabeth M.
purchased on 26/01/2022
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5 /5
★★★★★

Very nice store, very beautiful jewels. Serious handling of orders and shipping. Thank you Itsara! A customer fan...

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Stéphane P.
purchased on 13/12/2021
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5 /5
★★★★★

Impeccable packaging Boxes and pouches for each piece of jewelry very pretty and fantastic jewelry of very good quality.

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Celia D.
purchased on 26/11/2021
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5 /5
★★★★★

I am very satisfied with my order, nice gift for Christmas.

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Morgane V.
purchased on 15/12/2021
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5 /5
★★★★★

Beautiful ring, fast shipping, very very satisfied, see you soon.

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Marilyne N.
purchased on 21/12/2021
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5 /5
★★★★★

Perfect!

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Marie C.
purchased on 07/12/2021
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5 /5
★★★★★

20/20

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Gina S.
purchased on 21/01/2022
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5 /5
★★★★★

Beautiful, original jewels packaged in little plant fiber pouches that smell great and are delivered very quickly! I'm a huge fan!

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Laurence F.
purchased on 06/02/2022
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5 /5
★★★★★

Nothing to say but quality

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Lydia A.
purchased on 04/11/2021
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4 /5
★★★★☆

Very friendly contact and very good service

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Marion D.
purchased on 04/12/2021
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5 /5
★★★★★

Very good, I received my parcel very quickly ... I am very happy with the earrings.

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Béatrice H.
purchased on 08/02/2022
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5 /5
★★★★★

Well-designed site that showcases the jewels to their best advantage

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Carole S.
purchased on 25/12/2021
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5 /5
★★★★★

Product as advertised. Delivered on time. I recommend this site

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Benoit D.
purchased on 02/02/2022
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5 /5
★★★★★

Fast and careful delivery, beautiful products I recommend!

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Marion P.
purchased on 02/11/2021
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5 /5
★★★★★

Very satisfied with the welcome, availability and kindness of the designers. Beautiful jewelry.

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Elisabeth V.
purchased on 10/12/2021
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5 /5
★★★★★

My 2nd order arrived as quickly as the 1st with the same quality of service. I'm a fan of your site and your jewelry!

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Sandrine B.
purchased on 14/02/2022
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5 /5
★★★★★

Perfect, fast delivery. A small hiccup in delivery but you were not at fault.

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Gérard C.
purchased on 10/02/2022
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5 /5
★★★★★

Easy to view and order items

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Eric D.
purchased on 10/12/2021
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5 /5
★★★★★

Very accessible site. Excellent detailed product presentation. Fast delivery. Product strictly conforms to image.

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Nicole M.
purchased on 12/02/2022
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5 /5
★★★★★

Beautiful jewelry, fast delivery and neat packaging. What's more, customer service was kind enough to call me to make sure the size would fit. I really recommend

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Sonia L.
purchased on 28/01/2022
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5 /5
★★★★★

Super happy with my purchase The ring is beautiful

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Christelle C.
purchased on 04/02/2022
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5 /5
★★★★★

Second order on this site. Like the first, everything was perfect and delivery was fast.

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Latifa B.
purchased on 25/12/2021
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