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A
Rating: 5 out of 5
Very fast and well packaged
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Customer reviews of Itsara
Trust Attestation
9,8
/10
Overall rating: 9,8 out of 10
Based on 9 142 published reviews
Summary of reviews
Itsara consistently impresses with the quality of its jewelry, as many customers highlight the excellent craftsmanship, neat finishes, and beautiful designs that align with their expectations. The online store also earns praise for its fast and reliable delivery, with numerous reviews noting quick shipping times and well-protected packaging that ensures items arrive in perfect condition. Customer service stands out as a strong aspect, with clients appreciating the attentive and friendly support provided, including prompt responses to inquiries and helpful advice regarding orders.
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A
Rating: 5 out of 5
Perfect, beautiful jewelry.
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A
Rating: 5 out of 5
Very good, super good understanding fast shipping I recommend!
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A
Rating: 5 out of 5
Nickel on the execution of the service and very good responsiveness to a forgotten gift from them.
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A
Rating: 5 out of 5
This site is marvellous, first of all for the jewels which are all superb, moreover the management of the site is very pleasant and very with the listening, I have a total confidence in them, to advise the eyes closed for your purchases Dominique gullian
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A
Rating: 5 out of 5
Honest and fair. I'll come back with confidence.
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A
Rating: 5 out of 5
This is the second time I've ordered and everything is perfect.
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A
Rating: 5 out of 5
Clear site with beautiful photos,fast shipping.very careful packaging.
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A
Rating: 5 out of 5
Easy site navigation, very good delivery times, compliant and very satisfactory products.
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A
Rating: 5 out of 5
Very good site, very intuitive, category searches are very quick. Very professional seller.
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A
Rating: 5 out of 5
Excellent
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A
Rating: 5 out of 5
Loyal, satisfied customers for years
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A
Rating: 5 out of 5
Very professional seller and fast delivery.
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A
Rating: 5 out of 5
Easy navigation and control.
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A
Rating: 5 out of 5
Beautiful jewels and very professional seller. Thank you and see you soon.
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A
Rating: 5 out of 5
Very good
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A
Rating: 5 out of 5
Fast, very good quality, pleasant! Perfect service, thank you very much!
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A
Rating: 5 out of 5
I love the product. It lived up to my expectations.
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A
Rating: 5 out of 5
Very easy to use site, fast delivery and jewelry sent in super-simple little pouches.
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A
Rating: 5 out of 5
Interesting and original choice
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A
Rating: 4 out of 5
Impeccable delivery, even during confinement!
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A
Rating: 5 out of 5
Delighted with my order, the jewels are magnificent and of very beautiful quality.
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A
Rating: 5 out of 5
Very nice quality. Super fast shipping. Jewelry packaged in eco-friendly pouches. All good things
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A
Rating: 5 out of 5
Very nice products, beautiful packaging that makes the difference!!!!
I recommend.
Thank you.
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I recommend.
Thank you.
A
Rating: 5 out of 5
Very good. Fast shipping
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A
Rating: 3 out of 5
Navigation is not very intuitive, and as the jewels are numbered but not in chronological order on the pages, searching can be complicated (I like the N°X ring, go to the site and tell me what you think = a lot of wasted time!). Likewise, if you want to compare models to finalize your choice (the jewels are certainly very beautiful, so take them all ;-)). The ethics are there, and so is the quality of the jewelry; there's just one little thing missing to make everything perfect.
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Response from Itsara
Hello, thank you for taking the time to send me this message. First of all, I apologize for the delay in replying, but during the lockdown we missed a few messages...
I'm taking the liberty of replying to you today, to tell you that we completely agree with you.
We are currently in the process of redesigning our entire site on another platform, for easier navigation, cleaner visuals, choice of delivery method for you, one page per product, which will enable us to give more information on each piece of jewelry, etc. We would have liked to finish it before the end of the year. We would have liked to finish it before Christmas, but it's a big job... It will be for 2021.
While waiting for this new navigation, you can have a quicker view of all the jewels by going to the " collections " tab in the top right-hand menu of our site, where the jewels are presented in chronological order. In any case, thank you for your word and your loyalty!
A beautiful day to you
I'm taking the liberty of replying to you today, to tell you that we completely agree with you.
We are currently in the process of redesigning our entire site on another platform, for easier navigation, cleaner visuals, choice of delivery method for you, one page per product, which will enable us to give more information on each piece of jewelry, etc. We would have liked to finish it before the end of the year. We would have liked to finish it before Christmas, but it's a big job... It will be for 2021.
While waiting for this new navigation, you can have a quicker view of all the jewels by going to the " collections " tab in the top right-hand menu of our site, where the jewels are presented in chronological order. In any case, thank you for your word and your loyalty!
A beautiful day to you
A
Rating: 5 out of 5
Simple
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A
Rating: 5 out of 5
delivery was fast.
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A
Rating: 5 out of 5
Everything was perfect
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A
Rating: 5 out of 5
top ring and bracelet
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A
Rating: 5 out of 5
A team that's always available and attentive, not to mention magnificent products.
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A
Rating: 5 out of 5
completely satisfied serious house
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A
Rating: 5 out of 5
Clear, user-friendly site. Fast delivery. Products packaged with care. Lovely models. I love this site.
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A
Rating: 3 out of 5
Sometimes access problems with links
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A
Rating: 5 out of 5
This is my second order on the site and I'm still as satisfied as ever. Fast delivery (4 days on average), very neat packages, very friendly contact with the boutique, and above all: sublime jewelry. The quality is there, and the charm even more so. You can order with your eyes closed.
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A
Rating: 5 out of 5
Very good
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A
Rating: 5 out of 5
The quote is very good and beautiful photo.
I really like this style of jewelry and will order again as soon as possible.
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I really like this style of jewelry and will order again as soon as possible.
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A
Rating: 4 out of 5
Serious site. Beautiful jewelry. Fast delivery. Quality follow-up. I recommend it
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A
Rating: 5 out of 5
very serious site!! received the order quickly!! the items really correspond to the description and are of good quality. The packaging is neat and lightly perfumed. I loved all this attention to me, thank you again. I will certainly recommend this site for a necklace.
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A
Rating: 5 out of 5
Very good contact and beautiful jewels!
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